How to re-set up iphone *facepalm*

August 3, 2018 2:43 PM

Setting up a new iphoneSE. Old phone is seriously messed up, couldnt read the verification code so I set up a new apple ID. Then I found a way to read the verification code....

I would very much like to use my old/existing apple account! I’ve tried signing out and tried restoring (?) to no avail. Apple support wants me to call them (nope), and theres no local apple store. I just want to start over and set up from scratch....aaaargh. Or basically get my old phone onto my new. No personal stuff really - just apps. Really dont want to start Hidden Folk from scratch, etc. Hope please!

posted by jrobin276 to Technology (2 answers total)

You can erase everything on the new phone and restore it to factory settings, then set it up again the way you'd like it.

Apple support is pretty good. I would give them a call (or use the web-based thing and they may be able to call you) if you need them.
posted by zachlipton at 2:54 PM on August 3, 2018

If a restore to factory settings via the GUI is not working for you, you can also do it by reloading the OS via a USB cable from iTunes on a Mac or Windows box. This can be made to work even after forgetting the phone's PIN if you start it in recovery mode.
posted by flabdablet at 7:11 AM on August 4, 2018