Lenovo Ideapad won't turn on or charge

February 22, 2018 1:52 PM

I'm wondering is the problem most likely with the adapter plug/power cord or is it the power socket in the laptop itself?

I've had this Lenovo Ideapad N585 for about 5 years and now it won't turn on or charge. I've done some googling and followed instructions on some youtube videos to remove the battery and hold down the power button, try turning on with only the battery and with only the power cord. No joy. I even tried to test the power cord with a multimeter which showed 0 volts. I then tried the multimeter on my daughter's laptop cord which I know works and also got 0 volts, so either my multimeter doesn't work or I don't know how to use it.

So should I focus on the power socket or the adapter plug?

posted by Moxx of Balhoon to Computers & Internet (3 answers total)

Does the laptop have a removable battery? If so, remove it and then plug in the power cord into the laptop. It should turn on, if not you have a faulty power socket. If it does power on without the battery in the laptop then the battery needs to be replaced.
posted by QueenHawkeye at 2:50 PM on February 22, 2018 [1 favorite]

I tend to have a lot of power cords that fit a lot of different devices. See if you can find another power cord that fits and if it charges it/turns it on. If not, it may be an issue with the laptop itself.
posted by AppleTurnover at 5:49 PM on February 22, 2018

My thinkpad sometimes pulls this. It has a reset button on the bottom of the laptop that I have to push with a pin. This might be something to look into.
posted by right_then at 9:08 PM on February 24, 2018