How did Microsoft techs draw on my computer screen?
December 8, 2017 3:15 PM Subscribe
During a set-up call for Office 365, a Microsoft tech used a red marker to draw on what must have been the image of my computer screen that she saw. Simultaneously, the red marking showed up on my screen. The whole session went faster because she drew my attention to a particular spot on the screen and didn't have to wait for me to find it on my own. is there a name for this technology? Is it generally available? Does it work with screen sharing software like Team Viewer and Mikogo?