How can I get rid of a popup on my website?

January 24, 2006 12:45 PM

How can I get rid of a popup on my website?

Every once in a while my site (the URL is in my stats) shows a popup that I have no clue where it came from.
I've never had anything to do with ads on my site and the source shows nothing... I'm stumped.
Where is this coming from?

posted by lorbus to Computers & Internet (13 answers total)

The first thing I would do is contact your hosting provider and ask them about it. If it's something they did deliberately, get a new host. Otherwise, they should be able to help you fix it.

I was going to say that maybe it was client-side spyware but I got a popup warning too.
posted by selfnoise at 12:48 PM on January 24, 2006

Best answer: I noticed you have a counter at the bottom. Nedstat was bought by another company a few months ago (I think it's webstats4u or something equally horrible) and suddenly all sorts of pop-ups started appearing. I removed my counter and everything was back to normal. Google nedstat/webstats4u for more details.
posted by swordfishtrombones at 1:03 PM on January 24, 2006

I got this popup after refreshing a few times, and when I tried to close it I got a prompt asking me if I really wanted to close it. Nasty.
posted by iconomy at 1:03 PM on January 24, 2006

(my link is to an image, not the actual popup, so feel free to look at it)
posted by iconomy at 1:09 PM on January 24, 2006

Response by poster: After googling nedstat/webstats4u as swordfishtrombones suggested I've found that is probably the cause. I took the code off now... Let me know if the monster was killed. Thanks for the great answers!
posted by lorbus at 1:12 PM on January 24, 2006

Doing ARIN and tracert it appears to me that you're under bizland, resold under Endurance International, resold under cogentco... which set off a few bells for me. But I think swordfishtrombones may have hit the more likely cause.
posted by rolypolyman at 1:13 PM on January 24, 2006

Response by poster: Don't click my popup link!
I should've done as iconomy...
Sorry, will link to an image next time.
posted by lorbus at 1:18 PM on January 24, 2006

I refreshed a dozen times and the popups seem to have gone now.
P.S.: those Edgerton shots of that atomic blast are still awesome.
posted by swordfishtrombones at 1:22 PM on January 24, 2006

Seems to be popup free now.
posted by iconomy at 1:30 PM on January 24, 2006

unless this is your webpage, there still seems to be an issue.

but if it is, why would that popup annoy you?
posted by a. at 4:11 PM on January 24, 2006

No popups for me here.
posted by Malor at 4:51 PM on January 24, 2006

I dumped Nedstat for the same reason. I didn't see the popups on my page thanks to Firefox + Adblock, but finally noticed them, tracked them to Nedstat and immediately dumped the service. Have now been using statcounter for a while, nice thing is that it was pretty easy to plug it in in place of Nedstat (even including the original hit count number as a starting point). Has been good so far.
posted by caution live frogs at 6:14 PM on January 24, 2006

Response by poster: Dumping nedstat/webstats4u seems to have solved the problem...
I'll try caution live frog's suggestion.
Thanks gang!
posted by lorbus at 8:09 PM on January 24, 2006