Storage locker, lost keys, and authorized access
July 28, 2017 11:08 AM Subscribe
Our Relative had a storage locker, and granted authorized access to siblings. Relative died and we cannot find the keys. Are authorized users allowed to request that the lock is cut off and a new lock put in place? We have not yet informed Public Storage that our relative has died. We have online access to account and have been paying rent. Is there anyone with California experience with Public Storage and with requesting the lock is cut off?