Concert date changed without notice, entitled to refund?
September 6, 2016 3:44 AM Subscribe
I purchased tickets well in advance of the gig date. The gig was re-scheduled to a date I was unavailable. I did not receive any email of notification about the rescheduled date. After speaking to customer services, the ticketing company claims to the contrary to have notified me. The email stated that I had 10 prior to the show to claim a refund. It is now well past that date (mid Aug), and the gig has passed (1st Sept) without my collecting the ticket which was held by the venue. They sent me proof that an email has been sent in the form of a `Track Message' screenshot from a `Secure Email Gateway'. But on my end, I've not been able to find any such email. MeFi, do I have any possibility of disputing this for a refund?