Too Many Wired Clients Uverse?
April 10, 2015 4:26 PM   Subscribe

I just had a uverse tech over because my tv signal kept getting lost. Well he replaced the modem but, he said the problem might be my gigabit switch? I have a 3 consoles and a fire tv connected to it and don't want to go wireless when my rg is right next to the tv. All my tv clients are connected directly to the modem. Does this sound feasible? Should I take off the ps3 and see if it helps at all? Should I wait for repeat of problem before I do anything? I wasn't having any internet problems just tv problems
posted by mamamia88 to Computers & Internet (5 answers total)
 
What? TV and the internet have dedicated subdivisions of the VDSL+ bandwidth so they don't interfere with each other. That sounds a little crazy.

I assume you have a uverse DVR? Maybe try plugging the DVR directly into the RG and then using the switch for everything else. If it's a cheap switch maybe it's dropping packets to the DVR.
posted by GuyZero at 4:56 PM on April 10, 2015


First of all, internet use shouldn't affect the TV information at all.
But if it did, it wouldn't matter how many devices are plugged into the switch, just how much traffic they're sending/receiving. Are these things all heavily using the internet while you're watching TV? No, almost certainly not.

I think this tech is just wrong.
posted by aubilenon at 5:17 PM on April 10, 2015


Response by poster: My dvr,receiver,and wireless receiver are connected directly to the RG. All my wired internet stuff is run off a single gigabit switch connected via a single cat 6 cable to the gateway.
posted by mamamia88 at 5:18 PM on April 10, 2015


I didn't see this question before:
Should I wait for repeat of problem before I do anything?

You should absolutely wait until you see it happen with the new modem before you go changing everything else trying to solve a problem that may already be fixed.
posted by aubilenon at 5:24 PM on April 10, 2015


It's a knee jerk reaction for a tech to blame something outside their domain. Only if the modem is woefully underpowered would network traffic harm it.
posted by nickggully at 7:16 PM on April 10, 2015


« Older Manga title required   |   Speeding up the Organizing of Movies in iTunes... Newer »
This thread is closed to new comments.