Buggy Laptop Question

November 22, 2005 7:39 AM

My old Dell laptop (Inspiron 2650) with WinXP freezes whenever I terminate my dialup connection. Any ideas on how to fix this?
posted by grateful to Computers & Internet (6 answers total)

I think I'd try uninstalling the modem from device manager and then reinstalling it with a new/different driver.

That failing, I'd uninstall & reinstall the tcp/ip.
posted by starscream at 9:39 AM on November 22, 2005

I actually have the same laptop.

Are you using the built-in modem or a CardBus modem? I'm assuming the built-in, in which case, I've never had trouble (in the ~4 times I've used dialup, that is). But, if it's the CardBus, you should know that there are some issues with the Inspiron 2650 PCMCIA slot that requires new drivers. I found them by googling...
posted by JMOZ at 10:42 AM on November 22, 2005

Response by poster: JMOZ - I'm using the built-in modem.
posted by grateful at 11:16 AM on November 22, 2005

When I got my 2650, it would freeze while CONNECTING and then not let me online.

On the advice of a coworker (Dell tech support did not have a clue in this case) I went into the powersaving settings and turned them all off.

That fixed it. Perhaps that would work for you in this case. . .can't hurt to try.
posted by Danf at 1:27 PM on November 22, 2005

I'd start with the TCP/IP stack, myself. It seems like it's a network issue, if it happens during the creaming of the network connection.

Another solution: Just never disconnect. *smile*
posted by thanotopsis at 2:21 PM on November 22, 2005

Response by poster: Thanks to all - I'll try these suggestions and see if they work...
posted by grateful at 6:35 AM on November 23, 2005