Technical skills for new position?
July 31, 2014 8:08 AM   Subscribe

I have had experience with Salesforce and Microsoft CRM, I am now entering a position managing Oracle CRM what do I need to know?

For those who use Oracle CRM day to day what technical skills and resources do you have that you recommend? Do I need to know coding? Are there any recommended certifications? Any database management tips/best practices you can point me to? Case studies? Thanks in advance.
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