Car not included in recall that affects the transmission. What can I do?
February 25, 2014 4:31 PM   Subscribe

I drive a Mobilio Spike (2005) in Japan. That model year was recalled en masse due to transmission design problems that cause shudder on acceleration. I have complained about this problem to the dealership a few times, but never got any information about the recall. It turns out that my car's production date is outside of the range of the recall by just a couple months, even though it suffers from the same problem. What can I do? I don't need any country-specific information, just general ideas if anyone knows how the recall system works. Oh, the extended warranty period to deal with the transmission issue is past, although I did raise the issue with the dealer during the warranty period--and those conversations are part of my official service record.
posted by biwa-shu to Travel & Transportation (1 answer total)
Regulation of motor vehicles (and associated recalls) is at the national level (or possibly region in the EC?). So you do need country-specific information. In Japan, you want the Road Transport Bureau of the Ministry of Land, Infrastructure, Transport, and Tourism. Good luck!
posted by chocotaco at 5:48 PM on February 25, 2014

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