Thunderbird implodes
December 19, 2012 4:45 PM Subscribe
Thunderbird receiving blank or scrambled messages. Can I save them and how do I fix this?
A couple of weeks ago I started getting emails that were completely blank (body, subject, sender, receiver, etc). Sometimes an email will have the body of another message or some code/information that I can't decipher, but the code is always the same.
I have tried uninstalling and reinstalling (deleting everything but the profile), looked for various fixes online that addressed this, but none of them have worked and just suggest a reinstall. Ideally, I would like to save my profile, but if there is something wrong with that, then I'd be happy to start over from scratch if I can save the emails I have. This is a work computer on which I receive up to 1000 emails per day, so it's important that I can keep my messages and save the ones that are "blank".
I checked the previous question here, but when I tried that the problem remained. Yesterday, Thunderbird decided to start up with two instances and closing either closes both. Sorry I can't provide too much information other than it's WinXP and the Thunderbird 17.0. Thanks.
A couple of weeks ago I started getting emails that were completely blank (body, subject, sender, receiver, etc). Sometimes an email will have the body of another message or some code/information that I can't decipher, but the code is always the same.
I have tried uninstalling and reinstalling (deleting everything but the profile), looked for various fixes online that addressed this, but none of them have worked and just suggest a reinstall. Ideally, I would like to save my profile, but if there is something wrong with that, then I'd be happy to start over from scratch if I can save the emails I have. This is a work computer on which I receive up to 1000 emails per day, so it's important that I can keep my messages and save the ones that are "blank".
I checked the previous question here, but when I tried that the problem remained. Yesterday, Thunderbird decided to start up with two instances and closing either closes both. Sorry I can't provide too much information other than it's WinXP and the Thunderbird 17.0. Thanks.
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Regarding the "two instances" problem, this actually happened to me maybe a week or two ago. This seemed to get it back on track for me:
Open Thunderbird (two instances will open). Minimize them both. Go to the Windows taskbar, and right-click on one of their minimized icons. This should open up a popup menu. One of the things on that menu should be "Close", or something like that. Close that instance. Give it a minute to fully shut down, then close the other one. Give it a minute too, and then try opening Thunderbird again. From then out, only one instance opened for me.
Regarding "up to 1000 emails per day": Holy cow!
posted by Flunkie at 3:22 PM on January 11, 2013