Kindle is dead, long live... nope, just dead.
July 25, 2012 1:16 PM   Subscribe

Kindle keyboard w/ lines on screen... Amazon does NOT seem interested in replacing (this time). Any options on repair?

So, this one died by jumping from the bed. (Joining its kin, Stepped Lightly On, and Sat Lightly On) Amazon is offering me a discount on replacing. woo. Ideally, I'd like to fix it. Any hope/ideas/suggestions?
posted by Jacen to Technology (6 answers total) 1 user marked this as a favorite

Check this thread at iFixit

basically, if you don't have the 3g model, it's not worth paying $60 to repair, just buy a new one for $69/99
posted by Oktober at 1:22 PM on July 25, 2012

When Dropped At The Bus Stop went up to the warehouse in the sky, I called Amazon and they wanted $80 to replace it. Deep in mourning, I relented at last only to... have them offer to replace it for free.

I'm not suggesting that you call them up again and again until you find someone willing to replace it -- I genuinely just wanted it fixed and happened to get lucky -- but, you know, you might get lucky.
posted by Jeanne at 2:14 PM on July 25, 2012

These devices cost more to repair than they would cost to replace. It makes no economic sense to bother repairing them.
posted by Chocolate Pickle at 3:12 PM on July 25, 2012

Can't be fixed. I'd take the discount and buy a protective case for it.
posted by cecic at 3:24 PM on July 25, 2012

Grab another keyboard one off ebay - the touch blows in comparison - way too sensitive and going back a page is a nuisance because the hit spot is so skinny.
posted by zeoslap at 8:44 PM on July 25, 2012

Same issue with Fell From My Purse. I called Amazon last night and they only offered the $65 replacement. When I said I had to think about it, the CSR told me to call back in three or four days, as they are changing their damaged kindle policy soon. So, join me in calling back on Monday!
posted by samthemander at 9:06 PM on July 25, 2012 [1 favorite]

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