How to repair Panasonic KX-TC1743B phone
February 2, 2012 9:23 AM   Subscribe

repairing or replacing panasonic KX-TC1743B with faulty voice mail feature
posted by lizat10 to Technology (1 answer total)
Disclaimer: I work for a major telephone manufacturer. I do not work for Panasonic. I am quite familiar with the industry.

This model appears to be retired, meaning 1. it is no longer manufactured, 2. it is far out of warranty and 3. coming across replacements and repairs becomes expensive and difficult. The manual (large PDF) indicates that Panasonic may point you to authorized repair centers if you call 1-800-211-7262. The manual also lists ways to reset the phone, which may or may not work.

I personally would advise replacing this phone altogether. Typically repair costs are as much as or more than a new phone, making repair a poor choice. Second, this phone is a 900 MHz phone, which is the oldest of the cordless technologies. The range tends to be decent, however, it is 100% insecure. Anyone nearby can snoop in to your phone calls. Most cordless manufacturers have moved on to the DECT 6.0 standard as it is digital, somewhat encrypted, and jumps between channels. Range and battery life are also much improved with the newer phones.

My advice would be to go to a local office supply or electronics store and look for a new cordless phone. Cordless phones with the same features can be had for as little as $20-25. There is a notable jump in quality for phones that cost around $40-50 compared to those that are at the lowest price.
posted by Mister Fabulous at 10:47 AM on February 2, 2012

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