You've got mail -- NOT
September 9, 2011 4:27 PM Subscribe
Help me receive mail in Outlook 2003. It just stopped working.
Outlook isn’t feeling well. A few days ago I lost the ability to do a send/receive on command. F9 didn’t work, and the various options on the tool bars didn’t work. That notwithstanding, Outlook did download from the server upon opening, and every few minutes as I had set it up to do, and I could send mail with no problem. Yesterday, Outlook stopped downloading mail from the server altogether. I can still send mail with no problem, just not receive. I think it tries, because I see the little circle thing next to the arrow pointer, but nothing happens.
Windows 7, Outlook 2003.
Outlook isn’t feeling well. A few days ago I lost the ability to do a send/receive on command. F9 didn’t work, and the various options on the tool bars didn’t work. That notwithstanding, Outlook did download from the server upon opening, and every few minutes as I had set it up to do, and I could send mail with no problem. Yesterday, Outlook stopped downloading mail from the server altogether. I can still send mail with no problem, just not receive. I think it tries, because I see the little circle thing next to the arrow pointer, but nothing happens.
Windows 7, Outlook 2003.
Have you tried sending yourself a test message? Does that appear?
posted by humpy at 5:21 PM on September 9, 2011
posted by humpy at 5:21 PM on September 9, 2011
Response by poster: Test message to myself sits on the server. Messages sent to others are delivered as they should be.
posted by Dolley at 5:56 PM on September 9, 2011
posted by Dolley at 5:56 PM on September 9, 2011
If you aren't getting an error message, it most likely isn't a password problem. Could be a corrupt PST file. A quick and dirty way to check that would be to create a new Outlook profile, use that, and see if you can receive mail. Here are a few links.
If that works, you'll want to access your old email in your new profile. To do that see here (don't select your old file as your default delivery location though, or you might run into the same problem!).
posted by humpy at 6:18 PM on September 9, 2011
If that works, you'll want to access your old email in your new profile. To do that see here (don't select your old file as your default delivery location though, or you might run into the same problem!).
posted by humpy at 6:18 PM on September 9, 2011
Remove and re-add the email account and/or if you have an antivirus program, disable the email scanning.
Let us know how that goes.
posted by fiTs at 6:20 PM on September 9, 2011
Let us know how that goes.
posted by fiTs at 6:20 PM on September 9, 2011
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posted by pupdog at 4:30 PM on September 9, 2011