What's the best High Speed Internet deal for me in San Francisco?
November 1, 2010 10:33 AM   Subscribe

What's the best High Speed Internet deal for me in San Francisco?

I'm currently paying about $65/mo for Comcast Internet (no phone or tv, thanks) and I'm looking for a cheaper alternative. Comcast has been reliable and fast enough, but I'm concerned about the cost. I would prefer a provider that isn't weasley re: privacy issues or anything else. Any recommendations appreciated. Thanks!
posted by pantufla to Computers & Internet (8 answers total) 6 users marked this as a favorite
Best answer: Sonic.net, a local ISP based out of Santa Rosa, has a new service called Fusion for $50/month. The speed is uncapped and is basically as fast as your lines can support. They also throw in phone service since it's basically free for them to offer it. I've been a customer of theirs and they have great support. Their CEO actually reads his email and responds to customers. I recommend them highly.
posted by zsazsa at 10:41 AM on November 1, 2010 [1 favorite]

That's what I'm currently paying for my crappy AT&T DSL (highest-tier they'd sell me) service, including local calls. I can't recommend it--it's nearly always much slower than advertised, but I hate Comcast, so there I am.

Zsazsa, Fusion sounds interesting--thanks for the heads-up!
posted by smirkette at 10:43 AM on November 1, 2010

Seconding sonic.net, if they have a plan that is good for you. When I had DSL, they were awesome in every way. They had the same (or similar) pricing to then-sbc, but their customer support, tech support, etc was great. Eventually work chose them for business internet, and again, they were top notch. That said, iirc they weren't actually faster or cheaper than SBC for residential service.

If moving is for you, webpass has what seems to be dedicated lines to a few buildings with blazingly fast, reasonably priced internet. A friend said it was great, while he lived there. Find the list here.

I heard there was a new round of dsl coming to SF soon, but in general my practice has been "chose something bundled, and put up with the crap," since I haven't found the internet silver-bullet.
posted by Phredward at 10:51 AM on November 1, 2010

I came in here to say sonic.net, for all the reasons everyone else has. Do it. You won't be disappointed.
posted by kdar at 11:03 AM on November 1, 2010

Yet another endorsement for sonic.net, they have fantastic customer service and competitive pricing. I believe a bundle deal of Internet + Cable + Phone from Comcast is cheaper, at least for the first year, and only if you can talk Comcast into giving you new customer pricing. OTOH Comcast is the devil's ISP; sonic.net is fantastic.
posted by Nelson at 12:24 PM on November 1, 2010

Quadrupling sonic.net -- we just changed from AT&T to sonic.net and the only limit on the speed was the quality of the line coming from the pole to the house. We're much faster and cheaper and super happy.
posted by Gucky at 5:49 PM on November 1, 2010

Response by poster: Thanks everybody! Sounds like sonic is the way to go.
posted by pantufla at 8:30 PM on November 2, 2010

I haven't tried anything else, but I've been using sonic for almost 2 years now, and the connection is pretty unreliable. The line cuts out or speeds drop to almost zero on a semi-frequent basis, to the point where I'm thinking about switching to see if comcast might be better.

The good part is that the support is great though, so whenever I call and say my internet is messed up I get a human immediately and they adjust some parameters on their end to get it working for me again.
posted by I like to eat meat at 4:15 PM on November 3, 2010

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