How do I get my picture back?
February 4, 2010 9:07 AM Subscribe
Is there any way to recover a deleted picture from an LG EnV Touch?
I don't know how it happened, but a very important picture was deleted from my phone. I have a Micro SD card, but it wasn't in the phone when I took the picture. Nine Girl Scouts are going to be very disappointed in me if I can't get it back.
I don't know how it happened, but a very important picture was deleted from my phone. I have a Micro SD card, but it wasn't in the phone when I took the picture. Nine Girl Scouts are going to be very disappointed in me if I can't get it back.
Response by poster: If you can help me get this picture back, you can make all the jokes at my expense that you want! Yes, I can connect the phone to a PC.
posted by Ruki at 9:34 AM on February 4, 2010
posted by Ruki at 9:34 AM on February 4, 2010
There's a lot of undelete programs out there, This is a search at Download.com, the first entry being the best reviewed, but costing $40 to actually recover data with.
posted by Oktober at 10:00 AM on February 4, 2010
posted by Oktober at 10:00 AM on February 4, 2010
Hi Ruki! As Oktober said, if you can attach the device to a PC and get it to show up as a mass storage device (i.e. a removable drive in My Computer in Windows), you can use something like Recuva to recover the deleted images.
Hope this helps!
posted by mosherdan at 10:01 AM on February 4, 2010
Hope this helps!
posted by mosherdan at 10:01 AM on February 4, 2010
Response by poster: Well, thanks anyway, y'all. My PC will only recognize the phone as a USB mass storage device if the card is in. Without the card, the phone's internal memory shows up, but the recovery programs don't recognize it. I'll just chalk this one up as a learning experience (make sure the card is in, take multiple shots of very important picture, and e-mail the damn photo to myself right after I take it.) I'm not looking forward to telling my girls that I messed up their project.
posted by Ruki at 10:31 AM on February 4, 2010
posted by Ruki at 10:31 AM on February 4, 2010
I know I've had success with deleted photo recovery under Linux where the same rescue program (PhotoRec, in this case) wasn't able to touch it under Windows.
An entire card full of images just randomly became "not there" on my camera - and Windows couldn't see the card to recover from it. Linux, however, didn't have a problem getting low-level access to it and my photos recovered perfectly.
Of course, depending on how your phone exposes the internal memory could make a difference.
(YMMV - I'm familiar with both Windows and Linux and had both OSes on my laptop.)
posted by Fat Elvis at 11:43 AM on February 4, 2010
An entire card full of images just randomly became "not there" on my camera - and Windows couldn't see the card to recover from it. Linux, however, didn't have a problem getting low-level access to it and my photos recovered perfectly.
Of course, depending on how your phone exposes the internal memory could make a difference.
(YMMV - I'm familiar with both Windows and Linux and had both OSes on my laptop.)
posted by Fat Elvis at 11:43 AM on February 4, 2010
Best answer: Don't give up so fast, my friend. Your picture may be only MOSTLY dead.
There are things hidden on the phone that you can't see with just file manager. The problem with getting at them is that it is possible that you can do things to your phone that you will wish you hadn't.
I can't tell you exactly what you need to do, because I don't have that model phone, but first you need to download BITPIM . That's software that is used for hacking CDMA phones, such as yours.
You may have to poke around a bit to find information about how to set it up to work with your phone. This will depend on what OS you are using and details about the phone. Sometimes you have to install drivers to recognize your phone in the OS, sometimes it just works.
Once you get BITPIM to recognize the phone, you can try these instructions to find deleted photos on your phone and undelete them.
posted by jefeweiss at 12:22 PM on February 4, 2010 [1 favorite]
There are things hidden on the phone that you can't see with just file manager. The problem with getting at them is that it is possible that you can do things to your phone that you will wish you hadn't.
I can't tell you exactly what you need to do, because I don't have that model phone, but first you need to download BITPIM . That's software that is used for hacking CDMA phones, such as yours.
You may have to poke around a bit to find information about how to set it up to work with your phone. This will depend on what OS you are using and details about the phone. Sometimes you have to install drivers to recognize your phone in the OS, sometimes it just works.
Once you get BITPIM to recognize the phone, you can try these instructions to find deleted photos on your phone and undelete them.
posted by jefeweiss at 12:22 PM on February 4, 2010 [1 favorite]
Response by poster: A million thanks, jefeweiss, but, alas, twu wuv didn't prevent me from being a bigger idiot than I previously thought. I think I've figured out what happened. I took the picture, went to save it, but then the girls started clamoring to see it, so we passed the phone around... and when I got it back, the damn thing started ringing. So I don't think I actually saved it in the first place. But BITPIM worked great, and I'm sure I'll do something dumb in the future to warrant using it again.
Bring on the jokes, Oktober, I deserve them!
posted by Ruki at 12:54 PM on February 4, 2010
Bring on the jokes, Oktober, I deserve them!
posted by Ruki at 12:54 PM on February 4, 2010
I'll take a crack at it.
Obviously to get your Girl Scout pictures back you need to go into the browser on your phone and delete your cookies.
That's all I got.
posted by jefeweiss at 2:04 PM on February 4, 2010
Obviously to get your Girl Scout pictures back you need to go into the browser on your phone and delete your cookies.
That's all I got.
posted by jefeweiss at 2:04 PM on February 4, 2010
This thread is closed to new comments.
posted by Oktober at 9:28 AM on February 4, 2010