My Maxtor drive (Seagate disk??) won't mount. Where should I send it?
August 26, 2009 5:05 AM Subscribe
My Maxtor Basics 1 terabyte external USB 2.0 drive no longer mounts. I have been through all the usual stuff with tech support (including disk management and device management) and I've tried it on multiple computers. Although the green light comes on when it's plugged into USB, apart from that it's not talking to the computer. There has been no strange noise, clicking, smoke or smell. Maxtor tech support say it's a failed drive. A data recovery company I phoned said it's probably damaged firmware but the data on the disk is probably safe. I'm nervous about sending it to a data recovery company because I seem to be looking at about GBP £179 minimum or maybe many, many hundreds more. Is it likely to be a matter of simply soldering something here or replacing something there, ie a job that I could take to a local geek? Or should I be looking to take this to a major data recovery centre? I'm in London, UK.