International freight parcel missing in Dublin
January 27, 2009 2:03 PM Subscribe
Posted my daughter her excess luggage by Parcelforce (UK to Ireland) when she went back to uni (UCD) last week. Now there's no trace of the suitcase although it is logged as having been received in Dublin. It's now one week behind schedule, and An Phost's customer service is completely useless (didn't ring back as promised, hung up/disconnected, can't get through with 15 minutes waiting, etc.). Registered a complaint with Parcelforce who are working on it, without a result to date. Is this par for the course? Helllllllllllp!