I have an Envy Dv7 laptop which I love. It is out of warranty, and a call to HP yielded no help as far as diagnosing the problem. I kept getting bounced from tech support to warranty to sales to someone else. The call lasted about an hour and eventually I had to give up as I had to leave for a flight. Crackling and smoking details within [more inside]
After I don't even know how many years my trusty Asus Eee 701 has finally bit the bucket and I need a replacement. Preferably by Monday... [more inside]
My son is about to get his first laptop, a Windows machine. I'd like to install the necessary software to keep it free from all the nasty stuff Windows machines can catch. We're a Mac family so my knowledge of personal A/V software is minimal. [more inside]
I'm buying a new Windows laptop computer after years of using a Mac desktop and enough has changed that I have no idea what to look for these days. I'd really like to run Dragon Age Inquisition on it (here's the specs for that) and I'd really like to buy it from someone reliable. [more inside]
I recently purchased a new desktop PC running a clean install of Windows 7, without any other software installed. What should I know or prepare for before I get started with daily consumer use? [more inside]
This is going back to this question where I'm dealing with obsolete computer equipment. This weekend's discovery was a laptop at least 10 years old, a desktop computer of over 5 years not running on a Windows system, and another desktop over 5 years running on Windows Vista. [more inside]
I used to use Truecrypt to encrypt little enclosures so I wouldn't have to worry about my files so much when I, say, put them on a USB stick or backed them up to the cloud. There was a whole... thing with Truecrypt and now it's hard to say if I should use it anymore. Is there another program that's going to work well for this purpose? [more inside]
Our organization recently bought a new file server (running Server 2012), but the old server probably has a few years of life remaining in it. I'd like to place the old server at the opposite end of the building and use it to host real-time backups through the LAN. [more inside]
Mac OS 10.8.5- What's the best app for adding the Windows Snap feature? Googling led me to Better Snap Tool and Hyperdock- if either of these (or others) have proved to be useful to you, please let me know! Thanks to all in advance.
I've very recently (ie yesterday) got myself a brand new desktop PC! I would really like your advice on the best ways to keep it running at its best, protected from the nasty things that lurk on the internet (virii, malware, spyware etc) and set up to get the most out of our blossoming relationship... The machine runs on Windows 8. [more inside]
I'm looking for a great utility that will let me search for text strings within MS Word and PDF documents. Specifics within ... [more inside]
I went to install Mint 16 last night (the latest version) as a dual-boot system. I have a 1.5TB disk where Windows 7 lives with Mint 12, and 2 encrypted 3TB disks. (Mint 12 is no longer bootable, BTW.) Obviously, things did not go as planned... [more inside]
I maintain a PC for a user who has dementia and who breaks the computer in short order. So I installed DeepFreeze (thanks AskMe) and it has worked great, but now they turn off the computer without shutdown so it eventually blue screens and won't boot at all. What can I do to make the system impervious to turning off without shutdown? I'd like to stay with Windows if possible for a number of unrelated reasons, though open to Linux if there is no other option assuming it can be "frozen" cfg and remote management.
My dad passed away on Friday, and my mom is eager to get into his computer (Song Vaio running Windows 7) and Blackberry (Bold). Both are password protected. Is there any way to change the password on each without wiping the data? I'm fairly computer literate, and my father will have every software disk he's ever received. We also have access to his email if that helps with the Blackberry. Thanks.
Hi, I have 1 keyboard, 1 mouse, and two desktop computers to use with a 3-monitor setup. I would like to know the best way to use a triple monitor setup where I can click a button and switch back and forth between desktop A and desktop B for the single keyboard/mouse and the monitors. Consolidating files onto one machine is not an option. Are there devices or hubs I could plug the keyboard/mouse/monitors and desktops into that can do this? Amazon links would be great.
This morning I was working on my computer, and stopped to take a break for lunch. I left my computer on--it generally goes to sleep after 10 minutes of inactivity. When I returned from lunch, my computer had unexpectedly shut down and had to be rebooted. Once it restarted, I noticed that it had updated several programs that have been prompting me for updates, like iTunes and Firefox. (I had purposefully not been updating them.) My computer requires permission from me to update programs like this, and it has never updated programs without that permission. Any thoughts as to what might have happened this time? [more inside]
My Windows 7 PC (HP H8-1300z) has been working quite fine for the past 2 years but it recently began acting up and I can't figure out why. Everytime I attempt to do a copy/paste (backup) with large volume of folders from one drive to another (external) the PC freezes. The fan also randomly goes crazy for a minute or two and then stops. [more inside]
I want to buy a new desktop PC, but there is a distinct lack of resources available. What should I be looking for in a desktop machine? Please don't say "a Macintosh." [more inside]
What am I doing that makes my computer suddenly read all inputs as though the Shift key were pressed, and how do I make it stop? [more inside]
The current external hard drive I have is "WD' brand that I got at best buy and I'm not happy with it. I am looking for a external hard drive that is easy to use for someone not that great with computers and I can back up my computer with it, that has the ability to be encrypted, is reliable, is ideally available locally at a place like best buy, must have a metal case, not a plastic one (the one I have now heats up and smells like burning plastic) Also bonus points if it has a fan in it. I have a PC not a mac, so it should be for a PC. Also I am not sure if I want to but one of those large external hard drives you leave attached or the smaller pocket sized one so any pro's and con's of both would be great.
I have a Samsung NC20 laptop that I bought 4 or 5 years ago. It runs Windows XP and has some sort of malware, IRP Hook, that AVG has found but cannot remove. In addition, it runs significantly slower than I would like, and cannot play most videos at all--the sound plays fine, but the image just staggers and jumps. [more inside]
My 4-year-old laptop is dying and I want to replace it with a desktop. What is the least computer I could buy now that would still be upgradeable enough that I could keep it and upgrade it for several years? [more inside]
My computer started crashing to a black screen a few minutes into any new game. I just got payday 2, and 4-5 minutes into the introductory map my computer would crash to a black screen, I thought it was the game, so then I tried the other new game I just gotten, Saints Row IV, same thing, it let me play for like 10 minutes then the same crash to black screen. [more inside]
We're building a new PC. We're also an avid gamers. What OS do we want (and/or monitor and mouse/trackpad combo)? [more inside]
My computer locks up at nine every night. Well, sometimes as early as 8:30. The mouse acts as though it's very nearly out of batteries, (i.e. sits still for minutes on end, doesn't register clicks) and the keyboard doesn't record any keystrokes for long stretches, then types out doubles of every letter. However, if a video is playing, it continues flawlessly, and no processes show 100% utilization. Nor do the performance tab or network tab on the Task Manager show any spikes. [more inside]
Our desktop computer is locking up in scary ways, and I'm looking for advice on how to save the contents of the hard drive, and/or just get it up and running again. [more inside]
Today is the last day to buy Windows 8 (specifically, upgrade) at the discount price of $40. Is it worth it? [more inside]
My AV program found 'Exploit:Java/CVE-2012-4681' on my laptop. It's a primer that sets up my machine for future exploits, but I haven't found any further infections using AV or Housecall. What steps should I be taking to assure myself that the machine is clean, and what can I do to prevent this kind of problem in the future. [more inside]
I Have no https access. i have done all obvious things. I have run virus scans, cleaner, system restore and all procedures recommends by Microsoft to no avail. problem is.on both IE and Firefox so not a browser issue. I spent two hours with tech.support. nothing. I can bypass and access through some proxy servers. have run checkdisc etc. There was no change made to my hardware or new software but it did happen just after Windowsupdates were installed. I do not have a windows disk. I am using Vista. Excuse my mistakes, I am typing on my phone. any suggestions? I am thinking it has something to do with SSL Certificates.
Where is the best brick and mortar store to buy a Windows netbook in the US? [more inside]
How can I set up a Windows 7 PC to be clean and stay clean? I don't want file bits and temporary files to clog it up, I don't want a million image files the size of a dot. I don't want this computer to run like molasses after a few years of web browsing and use. What is the best way to do that? [more inside]
Why does my computer take such a ridiculously long time to boot up, and what can I do about it? [more inside]
Help me set up my old computer for a new employee, and make this easier the next time. [more inside]
Why is my Windows 7 laptop crashing when I close the lid? [more inside]
How can I thoroughly test the Windows 7 desktop machine I built for my dad before I give it back to him?
How can I thoroughly test the Windows 7 desktop machine I built for my dad before I give it back to him? He lives 4.5 hours away so I won't be able to easily respond to problems once he has it. [more inside]
Help me fix an infected PC and prevent it from getting reinfected? [more inside]
How do I keep my father from wrecking his computer - again? [more inside]
What are the best ways to create and deploy Windows 7 images across numbers of often disparate computers? [more inside]
What do you use to make quick little drawings in Windows? [more inside]
How can I stream audio from several PCs (or one external-hard-drive-based music library) to my downstairs stereo? [more inside]
Windows XP. I can't get my Date/Time dialog to popup when clicking the clock, nor the video card/monitor properties to pop up (when right clicking desktop and choosing "properties"). I also have auto updates not being allowed to be turned on (or rather, the service is on, but in the control panel it says it can't be turned on). I think i got hit w/something a while back, but everything I've done to fix it isn't working. [more inside]
Do I have a virus? The only symptoms that I notice are:1) mysterious Internet Explorer clicking sounds & 2) window focus is changing without my direction. [more inside]
What are your default installs on a windows computer? [more inside]
Looking to build a Intel Sandy Bridge Windows 7 machine that will primarily function as a centralized repository for mp3s, movies, and photos. Anyone have any hardware recommendations? [more inside]
My work computer that I am connecting to through a remote connection is freezing on the log in screen. When I type the password, it gives me the welcome screen, but the little welcome wheel keeps spinning infinitely. I want to restart it to try to solve this. But the only way I know how to restart remotely is using the cmd prompt, which I can't get to until I'm logged in. So how can I restart? [more inside]
I need to brush up on and refresh my memory of various topics in the area of IT technical support for an interview. Can you help? [more inside]
I have a few questions about a home server / backup / HTPC solution and I would really appreciate some help. Details inside. [more inside]
After much grueling labor and self-denial, I have created a virtual Windows 98 machine on my macbook using VirtualBox, all in the name of playing my favorite computer game from high school. The only problem? The most colors the virtual machine wants to display is 16, and this game requires at least 256. Ugh. How to remedy this? [more inside]
What are the differences between sharing a folder over a network from a Win7 desktop, having a NAS, or having a Windows Home Server box?
What are the differences between sharing a folder over a network from a Win7 desktop, having a NAS, or having a Windows Home Server box? Is an actual server better than a folder share? [more inside]
When I boot up my Dell Vista tower, a window opens on the desktop saying "Windows Explorer Has Stopped Working" and asks me to restart the program. When I do restart, it goes on and on for a loop that lasts a thousand years. Can you help me? [more inside]