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Should I ask Ting Inc. for a new phone?

I just got a refurbished Nexus S from Ting (I would link to the phone, but they're not selling it right now). Honestly, it's been great, except that twice now the phone just turned off and wouldn't turn back on. Then, in a few hours (like 12-16 hours), it does turn on and pretends like nothing happened. This causes me anxiety. I'm still under warranty for another week or so; should I ask for a new phone? I did try a few things, which are listed below. [more inside]
posted by middlethird on Jul 22, 2014 - 6 answers

Accidentally drove 20,000 miles without changing the oil... Now what?

I bought a new Kia Sorento in July of 2012. I then stupidly put 20,000 miles on the car without a single oil change. The car is now burning oil at a rate of roughly 1 quart every 300 miles, so I know I broke something (my dad's theory is a damaged ring; roughly a $5k repair for engine rebuild). The car came with a great warranty: 3 yr/36k mile bumper-to-bumper, and 10 yr/100k mile power-train. Unfortunately, I have voided that warranty by not preforming the most basic maintenance. So, I'm not sure what to do now. Options I see are: -Take it to the dealer for repair and hope they don't ask/notice/care what I've done. -Take it to the dealer and confess my complete ineptitude. -Go to a random auto shop for repair (another act that will void my warranty). [more inside]
posted by lmpatte2 on Jun 8, 2014 - 23 answers

Van warranty dilemma

On march 11, about two and a half weeks ago, I bought my dad's van. 2008 town and country. Thursday morning, it wouldn't start. It might be dead. The mechanic is still working on diagnosing the problem, but he's not getting compression on two cylinders. Anyway, the van had a lifetime non-transferable power train warranty, so if had broken on march 10th, Chrysler would have covered it. Is there any way to void the sale and get the warranty back? [more inside]
posted by artychoke on Mar 28, 2014 - 5 answers

Final pre-purchase car questions!

Continuing my car questions (1, 2, 3). We’re buying a gently used Forester. Two questions I need to resolve before picking up the car: should I finance any part of the purchase (can pay all cash), and should I pay to extend the bumper-to-bumper warranty to seven years? [more inside]
posted by Admiral Haddock on Mar 26, 2014 - 14 answers

I did something really, really stupid. Now what?

I have a receipt (stating the model number) for a malfunctioning freezer which WOULD still be under warranty, had I not unknowingly removed the serial number upon it's arrival. That's just how brilliant I am. Is there any way to get Whirlpool to honor the warranty anyway? Or at least a way to get a repairman to fix it on my dime? So far no one will touch it and I don't know what to do. [more inside]
posted by lmpatte2 on Jan 3, 2014 - 20 answers

Looking for retailers with lifetime guarantee / warranty

I'm a huge fan of retailers who have lifetime guarantees or warranties. I'm trying to make an effort to buy more from these places. The retailers that I've enjoyed with these features include REI, Eddie Bauer, The North Face, Eastpak, Jansport and Koss headphones. Are there any more I should be aware of? I've heard about Briggs & Riley suitcases and Craftsman tools. Please let me know of any others and of your favorites.
posted by Borborygmus on May 9, 2013 - 32 answers

A Good Major Appliance Warranty?

Has anyone used a warranty like SquareTrade for a major appliance (e.g., gas range) repair? I'm thinking of buying an extended warranty because my new appliances seem to be prone to breaking down, and I would guess a third-party warranty might be better than an extended manufacturer warranty.
posted by PJSibling on Apr 12, 2013 - 2 answers

2010 Ford Fusion Brake Question

The rear brakes on my 2010 Ford Fusion, which is still under warranty, have worn out in what seems to me like a premature and unusual way. I have included the details inside and would like your opinion on whether this is an issue I should press with the dealership and/or Ford, or whether I should just fix the brakes and move on. [more inside]
posted by Juffo-Wup on Jan 23, 2013 - 12 answers

Safe to update my iPhone 4S to the latest iOS6 version?

iPhone 4S users: have you updated to the latest iOS6.whatever in the last couple of weeks? Did it go without a hitch? Or have you experienced problems that would make you advise me not to update? [more inside]
posted by tel3path on Dec 18, 2012 - 19 answers

Insurance against stupid

I clearly cannot be trusted with my own valuables. Help me find a lifetime warranty that will cover me in the event of dumbassery. [more inside]
posted by Holy Zarquon's Singing Fish on Dec 12, 2012 - 10 answers

Cheapest / smartest way to upgrade new Macbook?

Help me navigate buying and upgrading a new Macbook Pro. Can I upgrade the HDD or RAM myself without voiding the warranties, or am I stuck paying the Apple tax for more HDD and RAM? [more inside]
posted by grobstein on Nov 20, 2012 - 10 answers

Will an iPad bought in the US get service from Apple in Europe?

Will an iPad bought in the US get service from Apple in Europe? [more inside]
posted by Grinder on Nov 7, 2012 - 7 answers

Is it reasable to pay for repairs of a 18month old phone?

My Smart phone unable to be charged and it's outside of its warranty period. Store salesman said I would need to pay for repairs and as well as $50 just to see what's wrong, would this be true given the Consumer Guarantees Act (of New Zealand)? [more inside]
posted by mataboy on Jul 9, 2012 - 9 answers

Should we buy this warranty for our Mazda?

We are buying a 2002 Mazda Protege5! It is a cute little hatchback with 40,000 miles on it. The Carfax is clean. Should we buy the dealership's powertrain warranty? [more inside]
posted by treefort on May 30, 2012 - 18 answers

Disappearing power steering fault on a Toyota aygo

Power steering failure, AA guy said it was the alternator, dealership (where it's under warranty) claim they can find nothing wrong with the alternator or any aspect of the power steering. Warranty expires next month. What now. [more inside]
posted by cilantro on May 2, 2012 - 14 answers

Does it make sense to buy a warranty on a pre-owned Honda Civic Hybrid?

Asking for a friend. "Jan" is buying a 2006 Honda Civic Hybrid, it has 60,000 miles on it now. The dealer is offering a warranty on said car, 6 years or 60,000 miles, for $1600. She is set on the car, but can't decide on the warranty. She has just ended one sided needy relationship with a narcissistic Mercedes with never ending issues. This recent experience is clouding her decision and I suggested turning to mefites. thank you!
posted by jennstra on Mar 23, 2012 - 17 answers

Blowing my head gasket...

My RAV4 is two months out of warranty, and suddenly needs $5k worth of work. What should I do in this scenario? [more inside]
posted by WinnipegDragon on Mar 5, 2012 - 14 answers

AppleCare expires soon. What next?

I bought my beloved 13" MacBook Pro in mid-2009 and the AppleCare is set to expire in a few months. Thankfully, it still runs great. What would you recommend I do with it? [more inside]
posted by theraflu on Feb 13, 2012 - 17 answers

A broken bed

Should I sue a furniture company for failure to execute a warranty on a broken bed? [more inside]
posted by meadowlark lime on Nov 22, 2011 - 5 answers

We're certain they're CertainTeed. Now what?

What can we do to make certain our CertainTeed shingle warranty/class action claim gets paid? [more inside]
posted by webhund on Nov 7, 2011 - 3 answers

What are the legal definitions of "misuse" and "defect" in the context of a warranty?

What are the legal definitions of "misuse" and "defect" for the purposes of filing a warranty claim? [more inside]
posted by odinsdream on Oct 1, 2011 - 12 answers

Will my brother be getting the short end of the stick?

Verizon Wireless Warranty and Insurance - Phone used on account different than it's original. [more inside]
posted by CancerStick on Jul 23, 2011 - 0 answers

'Authorized' repair guy borked my laptop

Previous laptop issue fixed (by a certified tech!) resulted in NEW laptop issue. What now?! [more inside]
posted by Heretical on Jul 3, 2011 - 4 answers

Out with the old, in with the (hopefully new) treadmill!

I'm looking for a low-maintenance treadmill I won't break within a few years that I can run, jog, and walk on at home at varying inclinations and speeds. Difficultyfilter: Must offer in-home delivery and professional assembly and be able to hold hardcover books up to ~800 pages in thickness, if such a thing exists. [more inside]
posted by Unicorn on the cob on Jun 12, 2011 - 8 answers

Lifetime warranty on tools? really?

Tool question: Is it really worth the extra cost to buy Craftsman wrenches, sockets and similar tools? Do they really honor the lifetime warranty? [more inside]
posted by thewalrus on May 9, 2011 - 36 answers

Not so Incredible anymore

I broke my smartphone, what should I do? [more inside]
posted by The Winsome Parker Lewis on Apr 14, 2011 - 8 answers

iPad Extended Warranty -- AppleCare vs AMEX

Say I have an iPad. I decide not to get AppleCare, but I do get an extended warranty using my AMEX card. If my iPad has a problem at the 13 month mark (aka 1 month after the factory warranty expires) and needs to be replaced (which the Apple Store often will do for you), how do I invoke the AMEX card extended warranty so I don't have to pay for the refurbished replacement? [more inside]
posted by patronuscharms on Mar 15, 2011 - 11 answers

Hard Drive Oddness

Question about odd external HDD behavior--what, if anything, should I be replacing? [more inside]
posted by Admiral Haddock on Mar 14, 2011 - 2 answers

Lifetime warranties?

Companies with lifetime warranties? [more inside]
posted by leotrotsky on Mar 13, 2011 - 69 answers

My MacBook Pro died!

My MacBook Pro stopped working two days ago. I turned it on one day and all it did was you heard the fan running, the disc drive in motion, and the light at the front lit (and lit solid when the lid is closed). Screen is off and there is no chime. [more inside]
posted by antgly on Dec 30, 2010 - 10 answers

Can I buy a warranty for a used car?

If I buy a used car at a private sale, are there mechanics that sell warranties for this car? [more inside]
posted by fantasticninety on Dec 29, 2010 - 6 answers

how did this thing know how to fail post-warranty?

Should I pay out the nose to have my Mitsubishi HD projector fixed by these bastards, or suck it up and buy a new one? [more inside]
posted by allkindsoftime on Oct 27, 2010 - 5 answers

Will doing this void my warranty?

I know this is a long shot, but I've seen answers here before on occasion from Apple techs: Could someone tell me once and for all if this is a Bad Idea That Is Going to Void My Warranty?
posted by 4ster on Oct 24, 2010 - 12 answers

Will Apple fix my phone if I have fixed part of it myself?

Will Apple service my iPhone 'out of warranty' if it has been repaired with a 3rd party part? (Complicated circumstances within.) [more inside]
posted by iktomi on Oct 8, 2010 - 5 answers

Kid-tough iPod Touch case: He's not a Woogie, not yet an Otterbox.

I think I'm going to get my son an iPod Touch for his tenth birthday, but we're accident-prone people, and I know he'll also need a rugged case to take his tiny abuse. Can anyone recommend something? [more inside]
posted by littlegreenlights on Sep 24, 2010 - 14 answers

Can they say this?

What does this legalese really mean? [more inside]
posted by plinth on Sep 24, 2010 - 9 answers

Warrenty Gas Furnace Worthwhile

anybody have experience with the gas company, National Grid, warranty/sevice plan for home heat? [more inside]
posted by daveo'h on Sep 21, 2010 - 0 answers

What is up with my car?

What's wrong with my car, and what's my best option for fixing it? [more inside]
posted by pemberkins on Jul 25, 2010 - 15 answers

Help me with my Sirius problem

Help me with my Sirius issues (haha.) No, really- my old radio died, luckily I still had my Best Buy warranty, but my options for replacement seem to suck. So I am looking for advice on a) which new radio will fill the hole in my heart that the old one dying left behind, and b) how to work this out with my Best Buy warranty. [more inside]
posted by lblair on Jul 11, 2010 - 8 answers

The spring has sprung

My car appears to have a broken spring. Is this going to be as expensive as I think it will be? [more inside]
posted by Cat Pie Hurts on Apr 6, 2010 - 11 answers

Warranty hacks -- How to get them to do what we paid them to do?

How to get Dell to follow through with their warranty promises, when they insist the problem is "software related"? PS They installed the problematic software. [more inside]
posted by BusyBusyBusy on Mar 19, 2010 - 15 answers

Would you rather have a lower price or longer warranty?

Would you rather have a lower price or longer warranty? [more inside]
posted by SteveG on Feb 20, 2010 - 16 answers

This is why we can't have nice things.

The jeweler that my engagement ring (and lifetime warranty) came from has liquidated, am I out of luck? [more inside]
posted by rinosaur on Feb 8, 2010 - 7 answers

Is Guardsman furniture protection worth it?

Is the Guardsman furniture protection insurance worth it? [more inside]
posted by Thorzdad on Jan 17, 2010 - 9 answers

Has rooting my phone REALLY voided my warranty?

I installed a custom ROM on my Android phone. Due to the phone's crappy build, the USB port is now physically broken. Can I take it back to the shop? [more inside]
posted by anonymous on Jan 15, 2010 - 9 answers

Car Warranty

I'm probably not going to buy the extended warranty for my 2-yr-old car. Am I wrong? [more inside]
posted by glenngulia on Jan 11, 2010 - 14 answers

Voided Warranty?

Is a Dell technician going to discover I've opened the computer before? [more inside]
posted by anonymous on Oct 5, 2009 - 13 answers

Ray Bans Warranty

Have any of you sent off a pair of ray bans to be fixed via warranty w/ out receipt? [more inside]
posted by dunderwood on Sep 28, 2009 - 4 answers

Am I smart to buy this dumbphone... or not?

I'm thinking about buying the Sonim XP3. Does anyone here own one or know someone that does? Asking primarily because I'll have to order it online; the only store carrying it is on back order and I can't futz with it before buying. [more inside]
posted by Unicorn on the cob on Sep 17, 2009 - 0 answers

How can there be water damage if there was NO WATER??

Wireless provider says my phone has water damage--it never touched water/liquid. What to do next? [more inside]
posted by moojoose on Aug 13, 2009 - 9 answers

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