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What do the professionals use to remove computer viruses?

My father just got his WinXP machine back from a local computer shop. They ran five programs on it, found some viruses and removed them. What programs would they use for this, and can I, a mere amateur, acquire them myself? [more inside]
posted by Rash on Feb 21, 2014 - 9 answers

 

HATE FB

My HTC One Android phone has somehow become infected with a Facebook app again. I want to delete it permanently, completely and forever. It wont let me, I've checked the forums and googled around. When I drag the icon into 'remove' or 'un-intsall ' it just wont. It doesnt show up in my list of Apps in the App manager menu... its like voodoo...Gah! Is there a way or is Facebook like forever, like Orwell's canonical Boot?
posted by evil_esto on Dec 30, 2013 - 13 answers

Laying in the sun to kill Norovirus? The Googles they do nothing?

I've got a lot of mixed information Googling about norovirus while working from home and entertaining a few previously ill but recovering and grumpy kids. [more inside]
posted by tilde on Nov 1, 2013 - 8 answers

Is there a great, free alternative to Ad Aware?

Is there a great, free alternative to Ad Aware? [more inside]
posted by amicamentis on Oct 30, 2013 - 15 answers

Weird iPhone behavior: virus? Malware? Hacked? Punked?

Why is my iPhone doing these things? [more inside]
posted by mai on Sep 17, 2013 - 10 answers

Help, I think I've installed a virus

Setting up a new computer for my mother and stepfather I've accidentally installed a virus. After three hours of slogging through getting a new computer set up for them (why would we write down any of our passwords, the old now dead computer had them all saved) I tired and not paying attention downloaded Firefox for them. Problem: It wasn't from Mozilla, didn't realize until afterward that it was from something called ez-download. Internet says this is a Trojan. I've turned off the wifi and have windows defender running a scan. There is nothing on this computer from a software standpoint that needs to be saved. Computer didn't come with a windows8 disc but rather a partioned drive. If I run a reset to factory will that be easiest? Will it work? Halp!
posted by dismitree on Sep 9, 2013 - 13 answers

Microsoft Security Essentials

Microsoft Security Essentials Missing From System Tray. [more inside]
posted by dbirchum on Sep 2, 2013 - 35 answers

How do I know the virus/malware is really gone?

Every once in a while I'm called upon to help a family member or coworker who has gotten a virus or malware on their computer. I generally just have the virus/malware program get rid of the offending files using its default method, and almost always when I run another scan it comes up clean. But when I research the specific files to find out what they do, I find posts detailing multi-step processes using multiple programs to completely remove the infection. So I have to wonder, is letting the virus/malware program that detects the bad files take care of them really enough to secure the computer system, presuming that subsequent scans come up clean?
posted by Starling on Aug 26, 2013 - 7 answers

This question is about vomit. I apologize in advance.

Why does a person vomit on a schedule when they are sick? Like every 2 hours or something until it just stops? Or is this just me? [more inside]
posted by magnetsphere on Aug 15, 2013 - 11 answers

Transmission of Disease Through Clothing

Details aren't necessary except for sometimes when I have to sort clothes to be cleaned, I run into other people's garments that are soiled in some way. What's the likelihood that I am going to pick up anything unwanted as far as blood/fluid borne disease or any other nasties? My hands do not have any obvious sores or anything like that. This doesn't happen often and I thought I would ask here before I get too obsessive with my hand washing or badgering my doctor. Yes, I realize you may not be a doctor. Thanks in advance.
posted by Fukiyama on Jul 30, 2013 - 14 answers

Where's that virus?

Father-in-law's got hacked/virus. He's been sending out one-link emails to all his contacts. I went into his webmail for him and changed his password to something a little more secure - but his contacts aren't stored there (and neither's his sent mail), so it's got to be his machine, right? But I've done the full Deezil and found absolutely nothing. Not a sausage. So, where can this little nasty be hiding? He's running 64-bit Windows 7 with an up-to-date Norton AV. His mail client is windows Live Mail.
posted by monkey closet on Jul 1, 2013 - 11 answers

Outlook Contacts Compromised?

I've started getting emails "from" people in my contacts list. The email is from their name, but with an email address that is not theirs and is different each time. I have an address with a local internet provider, not gmail or yahoo. Do I have a virus my antivirus hasn't caught? How can I fix it?
posted by summerstorm on Jun 19, 2013 - 4 answers

Best PC Support Utilities?

What are your list of the most essential PC support utilities? [more inside]
posted by cjorgensen on Apr 28, 2013 - 11 answers

Why do people die from viruses?

How can I explain to my 7-year-old why viruses kill their hosts? [more inside]
posted by stinker on Apr 4, 2013 - 18 answers

Can you get a virus just by opening an email?

Using Gmail, I opened a strange message and now I'm worried it may have done something to my computer. Does this make sense? [more inside]
posted by Kevin Street on Mar 19, 2013 - 9 answers

Is it a floor wax or a dessert topping?

Is pityriasis rosea viral or autoimmune? Yes, I've googled and found the results unilluminating - hoping for an answer from someone with more direct experience.
posted by plinth on Mar 16, 2013 - 6 answers

How can I minimize my contagiousness as I travel while sick?

I woke up with a stuffy, sneezey nose this morning. I fly across the country in four days to a conference I can't afford to miss. Is there anything I can do now to minimize the likelihood of making everyone else sick on my plane and at my conference? [more inside]
posted by croutonsupafreak on Feb 22, 2013 - 23 answers

How do I prevent shingles?

How do I prevent shingles? [more inside]
posted by Hawk V on Feb 17, 2013 - 7 answers

How many viruses could we eradicate?

This may end up in a story, it may not... But this occurred to me the other day. We all learned in school that viruses need a host, bacteria do not. Therefore if we all voluntarily quarantined ourselves for two weeks, how many potential viruses could we wipe out? [more inside]
posted by CarlRossi on Feb 10, 2013 - 17 answers

What is CURRENTLY the best method for removing viruses on Windows?

I assume the tools have changed in the past 5 years or so, despite Windows' better security, but back in my day it was Avira, Symantec and CCleaner. What's changed in the world of viruses and malware in the past 5 years, and how can I best impress the powers that be with thoroughness and efficiency? [more inside]
posted by hoborg on Feb 8, 2013 - 19 answers

Looking for a particular quote about spread of viruses, memes

Several weeks ago, I saw an intriguing quote about how if something spreads person to person, it's a virus or a bacteria, but if it's everywhere at once, it's a meme. I want to include the quote in my intro to epidemiology course but can't find it. Help? [more inside]
posted by terrierhead on Feb 4, 2013 - 2 answers

What can I do about a sick person who insists on coming to work?

My clearly ill coworker refuses to go home. [more inside]
posted by anonymous on Jan 15, 2013 - 58 answers

Java exploits in Mac - how do I get rid of it all?

After running Avast, I discovered some infected Java files on my macbook (10.5.8). I deleted them in Avast, but how do I know if I've gotten rid of it all? Is it on my Time Machine back up? Do I need to change my passwords? Do I need to take this to a Genius Bar, or can I fix it myself? [more inside]
posted by min on Jan 15, 2013 - 3 answers

Shingles exposure precautions?

Someone I was in contact with on Christmas has just been diagnosed with shingles. There was skin to skin contact, although I didn't notice any sores (but I wasn't looking for them). I'm concerned that I could transmit the virus to others - particularly some young children, elderly, and otherwise immunocompromised people I would be seeing at another family gathering tomorrow. Should I quarantine myself for a bit? [more inside]
posted by youngergirl44 on Dec 28, 2012 - 8 answers

How can I stop website from redirecting?

Match.com keeps redirecting me to a Dutch dating website on home computer. Halp! [more inside]
posted by Twicketface on Nov 16, 2012 - 5 answers

iPopping

Random porn filter: does my iPad have a virus or what? [more inside]
posted by Sublimity on Nov 15, 2012 - 9 answers

My computer isn't working properly

I went away for the weekend and when I returned this is what I get everytime I try to access the internet. Can't use google at all so IE is my only option. I'm freaking out a bit. I keep getting pop ups from "System Progressive Protection" that is trying to sell me stuff but I'm not buying into what I see as a scam. Every program I open is said to be infected. Everything was fine 3 days ago. It won't even let me Skype. Help, please Ignore warnings and visit that site in the current state (not recommended). [more inside]
posted by Ohdemah on Oct 11, 2012 - 10 answers

ThorConnWndClass is getting serious

ThorConnWndClass is getting serious. Anybody have a solution? [more inside]
posted by aqsakal on Oct 9, 2012 - 15 answers

understanding mediaplex

How do I remove a Mediaplex virus from my computer? [more inside]
posted by crazylegs on Oct 6, 2012 - 3 answers

Can you suggest some books for an Ebola leisure reader?

Can you help me expand my “popular epidemiology” book collection by recommending books that are similar to The Coming Plague by Laurie Garrett and the following titles? [more inside]
posted by pupus on Aug 29, 2012 - 24 answers

One of my cats is a mouser. Is this a feature or a bug?

One of my cats is a mouser. Is this a feature or a bug? [more inside]
posted by any portmanteau in a storm on Aug 8, 2012 - 34 answers

What is this rash?

YANAD, but might you have some insight into this strange rash? [more inside]
posted by masters2010 on Jul 2, 2012 - 10 answers

Help with stubborn malware redirect.

Help removing a particularly stubborn piece of Malware. It's appears to be a rootkit that causes a Firefox redirect.(details inside) [more inside]
posted by Raichle on Jun 22, 2012 - 17 answers

Antivirus protection without the Internet

We have some never-on-a-network PCs set up in a lab at work; all are running Windows Vista. We need a good way to keep up-to-date antivirus software on them without relying on an internet connection. [more inside]
posted by mimo on Jun 21, 2012 - 12 answers

Is it more than just a cold?

I feel silly asking this, but... what are the signs that it's more than just a cold? Or, more to the point: antibiotics don't treat a virus. I realize this. What are the signs that it's something more than just a virus? [more inside]
posted by 2oh1 on Jun 12, 2012 - 19 answers

Mutaba. It rolls right off the tongue, doesn't it? Mutaba.

In a cloud of microscopic horrors, should I breathe through my nose or my mouth? [more inside]
posted by CarlRossi on Jun 6, 2012 - 5 answers

Someone is inserting ads into my Firefox Google SERPs

Something is hijacking my Firefox and stealthily inserting ads into my Google SERPs (and god knows what else). How do I figure out where its coming from? [more inside]
posted by Elminster24 on Jun 3, 2012 - 4 answers

Does this seem like a virus threat?

I purchased some software recently from a company txf.express designed to help create an 8949 form for stock trades. It seemed that it was improperly calculating a few numbers, and upon my questioning the software creator asked for my trading history to review the data and look for errors. He then sent me a .piz file and asked that I rename it to a .zip file and open it for a properly functioning program. My limited understanding is that " if you receive a piz file in an email and you are not familiar with the person who is sending it or are unsure of why they are sending it, do not change it to a zip file and try opening it. This could result in infecting your system with a computer virus." Are their legitimate reasons why he should be sending a piz file and asking me to rename it?
posted by dougiedd on Apr 11, 2012 - 8 answers

Can you decode this Javascript spam?

Help me decode this obfuscated javascript spam document I accidentally ran in my browser [more inside]
posted by coffee and minarets on Apr 4, 2012 - 10 answers

Sod off.

Does this email contain something malicious? [more inside]
posted by ed\26h on Mar 2, 2012 - 6 answers

MacBook possessed by mystery entity

So...I'm thinking my Mac has a virus. I have a Mac OS X 10.5.8. I keep running out of hard drive space and deleting files constantly, so I got Disk Inventory X to see where my space is. Turns out there is 20 GB of 130,000 text files on my computer in a hidden file marked "private". I can't see this "private" folder from the file manager...only from Disk Inventory X. What do I do? [more inside]
posted by HylandErickson on Feb 26, 2012 - 9 answers

Five-year-old on third day of vomiting and belly pain -- stomach virus?

Five-year-old on his third day of vomiting with stomach flu? [more inside]
posted by palliser on Feb 22, 2012 - 30 answers

Are there really java viruses?

Are there really Java viruses? [more inside]
posted by DarkForest on Feb 18, 2012 - 8 answers

Anti-Virus softare and Firewall

Firewall and Anti-Virus Software [more inside]
posted by pakora1 on Feb 6, 2012 - 10 answers

A cure for passing on a virus

How to detect virus on my blog, put up by my Mac, and appearing on PC of my readers. [more inside]
posted by Postroad on Feb 2, 2012 - 8 answers

"Common name" spyware won't get gone

How to get rid of "common name" spyware on my laptop? Do I need to? [more inside]
posted by goofyfoot on Feb 2, 2012 - 9 answers

My Mac has become a host for infected Windows office documents. I have hundreds of Office documents with other people's Windows viruses on them. Help!

My Mac has become a host for infected Windows office documents. I have hundreds of Office documents with other people's Windows viruses on them. Help! [more inside]
posted by wingless_angel on Jan 11, 2012 - 12 answers

PC VIRUS HELP! My laptop running XP has something nasty.

Does anybody have any ideas on a fix short of a re-installation of Windows? [more inside]
posted by 4Lnqvv on Dec 29, 2011 - 7 answers

What's rummaging in my mp3 library?

What process is modifying my .mp3s in the middle of the night? [more inside]
posted by FatherDagon on Dec 9, 2011 - 3 answers

Flu bug?

Husband down with a flu bug from Mexico [more inside]
posted by pakora1 on Dec 6, 2011 - 3 answers

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