2 posts tagged with verizon by gottabefunky.
Displaying 1 through 2 of 2.
I've heard that if you're a Verizon Wireless customer, the reps are allowed to give you a new phone four months before your contract is actually supposed to renew - sort of a secret rule. Is this true?
Getting out of a cell phone contract (US) - is there any hope? In this case, the usual story: Verizon, crappy service (roaming in the center of town), atrocious customer service (phone dies after three months, it's discontinued, they'll only replace it with used ones that also crap out). Do you know anyone who has tried to quit a cell phone contract? What did they/you do (file complaints, document, etc)? What were the consequences (credit, etc.)? [more inside]