http://ask.metafilter.com/tags/unhelpfulcallcentres Questions tagged with 'unhelpfulcallcentres' at Ask MetaFilter. Fri, 25 Jan 2008 15:58:11 -0800 Fri, 25 Jan 2008 15:58:11 -0800 en-us http://blogs.law.harvard.edu/tech/rss 60 http://ask.metafilter.com/81975/Fun%2Dwith%2Dbanking%2Dcall%2Dcentres%2Dnot Help! What 'eight digit' number regarding my Visa credit card are the Abbey National call centre trying to get from my fiancé? We're in the UK. I have a Co-op Visa credit card. It has two important numbers you normally need to know for paying money into the account: the sixteen digit account code (card number) and the six digit 'sort code' for the bank. <br> <br> Fiancé, who banks with Abbey, is trying to transfer much-needed money to me using Abbey's telephone banking system, but they're being extremely unhelpful, and insisting that he must also give them an eight digit 'account number' for my card, which I've never heard of. They don't mean the card security number (it's not eight digit), and my account statement has nothing eight digit on it. Does anyone know what this number could be and how I would get it from my bank?<br> <br> Or alternatively are the Abbey call centre just wrong about this? Their previous record doesn't inspire confidence. tag:ask.metafilter.com,2008:site.81975 Fri, 25 Jan 2008 15:58:11 -0800 banking creditcard finance telephonebanking unhelpfulcallcentres Flitcraft