Does anyone know any good free online ticketing / help desk solutions? I'm not looking for anything fancy - just online ticket entry from multiple users (form-based), auto-generated ticket numbers and a way to read and track ticket status. It needs to be a hosted solution, not downloadable/set-up-yourself. [more inside]
posted by adverb on Jun 11, 2009 - 3 answers

Small web team needs a better way to track requests than MS Outlook. [more inside]
posted by Null Pointer and the Exceptions on Jun 1, 2009 - 17 answers

Need a web-based solution (self hosted, preferably free and open source) to keep track of support cases/tickets in such a way that they all go through one person, get assigned, and only the manager and assigned owner can see the ticket. Also needs to be able to support multiple owners for group work. If you know of something close please mention it as we can do some modification.
posted by Nevyn357 on Jan 27, 2009 - 10 answers

Is Continental airlines going to penalize me for evading their attempt to double my ticket price? [more inside]
posted by de void on Feb 12, 2008 - 10 answers

Please help me login to ticketing at roh.org.uk [more inside]
posted by boudicca on Sep 4, 2007 - 2 answers

i can't get a magtek credit card swiping device (model #21040108) to cooperate with our compaq laptop (model # presario v2000) via an activeX web app. [more inside]
posted by Hat Maui on Sep 20, 2006 - 4 answers

Can anyone suggest some good php/mysql ticketing systems to review? 'Tis for tech support tickets. Thanks.
posted by pissfactory on Jul 27, 2005 - 16 answers