I am using a computerized telephone management system called Advanced Call Center. One of its features is it emails me whenever I receive a call at my business. That feature needs and uses the Telephone Applications Programming Interface (TAPI) feature within Outlook to function. [more inside]
posted by CollectiveMind on Apr 20, 2008 - 4 answers

Advice on hiring an Indian call center to answer after-hours calls for a law practice? [more inside]
posted by jayder on Sep 23, 2007 - 19 answers

I'm in NYC next week and flying out of JFK right after I finish a conference call. I'm wondering about someplace at or near JFK that I might be able to take the call in relative peace and quiet. [more inside]
posted by stevil on Dec 1, 2005 - 4 answers

I want to work from home. The only thing stopping me is my damn office phone. I'd like to have that number forwarded through the Internet so I can answer it via my PC at home or wherever I happen to be (via wireless). [more inside]
posted by b_thinky on Mar 18, 2005 - 4 answers