I'm trying to help someone fix her computer. She rebooted when her system got bogged down, and then when restarting, somehow logged into an account called Sarah.SARAH instead of just Sarah. [more inside]
posted by voidcontext on Feb 25, 2006 - 25 answers

Elite Tech Support Needed. Where does what's left of this plugin live? This one is elusive.... [more inside]
posted by tiamat on Feb 22, 2006 - 6 answers

Suddenly, when I double click on an Excel document to open it, it won't open the document (specific details inside): can this be fixed without reinstalling Excel or Office? [more inside]
posted by anastasiav on Jun 16, 2005 - 4 answers

Whenever I right-click in a folder window, Windows Explorer hangs for about 30 seconds. Same thing if I select a file and hit the delete key. The right-click keyboard key: same thing. Eventually, I do get my right-click menu and can use it, but the lag is making me insane. I've done my Google homework and there's [more inside]. [more inside]
posted by scarabic on Jan 7, 2004 - 14 answers