I'm tired of dealing with bad customer service / tech support. What are some ways I can find out the quality of customer service of a company before I give them my hard earned cash? Are there some not weirdo sounding questions or things I could say to a customer service / tech support rep to evaluate the quality of thier service? [more inside]
posted by bigmusic on Jun 18, 2009 - 7 answers

A tech support survey: [more inside]
posted by mic stand on Jul 22, 2005 - 11 answers