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Postal service - how does a letter travel from Canada to Namibia - via Europe? Does it go to one country in Africa, and then to Namibia. I have looked everywhere, UPU etc, but cannot find an answer. Is there a directory of physical postal routes? Thanks! BB [more inside]
posted by bright77blue on Jul 30, 2006 - 5 answers

Open Source Ticket system - I am looking at OTRS, but cannot figure out if the system can send alerts to a supervisor/co-worker if a ticket is not resolved within a certain period of time. Any pointers? Any other open source trouble ticket systems out there that can do this?
posted by bright77blue on Jul 15, 2006 - 8 answers