2 posts tagged with system by bright77blue.
Displaying 1 through 2 of 2.
Postal service - how does a letter travel from Canada to Namibia - via Europe? Does it go to one country in Africa, and then to Namibia. I have looked everywhere, UPU etc, but cannot find an answer. Is there a directory of physical postal routes? Thanks! BB [more inside]
Open Source Ticket system - I am looking at OTRS, but cannot figure out if the system can send alerts to a supervisor/co-worker if a ticket is not resolved within a certain period of time. Any pointers? Any other open source trouble ticket systems out there that can do this?