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380 posts tagged with support.
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How can I balance the various needs of support group members?

I would like to learn to better facilitate a stress support group. [more inside]
posted by cranberrymonger on Feb 17, 2009 - 3 answers

Why does external drive keep switching back to read-only setting?

I have an external usb drive running off my Windows 7 computer. It keeps switching back to Read-Only, so when I try to send files to it, it merely appends a file and adds a number to its name, instead of re-writing the entire file. I've tried to change it back, but it does not stay changed. The minute I refresh the page, the read-only status comes back! Is there some setting I'm missing? Is there something in Windows 7 that's causing this to happen?
posted by noir on Feb 11, 2009 - 2 answers

What can I say when my boyfriend gets scared about his Dad dying?

What can I say when my boyfriend gets scared about his Dad dying? [more inside]
posted by trampesque on Feb 9, 2009 - 12 answers

Help me replicate my beloved Photoshop 5.5 action!

In Photoshop 5.5 I was able to create an action to resize a layer/selection to a maximum width (say, 200 px). I could quickly select objects of varying initial sizes, run the action, and voila, everything fit neatly in a column. I've had Photoshop CS4 for over a week and can't figure out how to replicate this; my resizing seems to always be happening as a percent of the original size. [more inside]
posted by amtho on Feb 8, 2009 - 17 answers

Transfering FireWire data to a new MacBook?

My white MacBook is in its death throes, and it's time to upgrade. Unfortunately, all my data is backed up to a FireWire drive, which the new MacBook doesn't support. What are my data transfer options, other than buying a MacBook Pro?
posted by jed on Feb 6, 2009 - 15 answers

What are my options for a support case/ticket management system support confidentiality?

Need a web-based solution (self hosted, preferably free and open source) to keep track of support cases/tickets in such a way that they all go through one person, get assigned, and only the manager and assigned owner can see the ticket. Also needs to be able to support multiple owners for group work. If you know of something close please mention it as we can do some modification.
posted by Nevyn357 on Jan 27, 2009 - 10 answers

I don't need a support system... or maybe I do. Is there a support ticket system for Brick & Mortars?

I am looking for a client management/help desk/support ticket... thing. Customers come into our stores with items to be repaired and I'd like to be able to allow stores to create ticket for each repair. I'd like for the system to retain information about the customer and the items they bring in... and be able to make notes to the account. What exactly am I looking for? [more inside]
posted by aristan on Jan 15, 2009 - 4 answers

Is there any way to get language patches for XBox 360 games?

Is there any way to get language patches for XBox 360 games? [more inside]
posted by cmonkey on Jan 4, 2009 - 3 answers

How should I support my family after my dad's death?

My step-father died unexpectedly about two months ago, leaving behind my mother and my 13-year old sister. We are going through the 'normal' grieving process, but I am worried about my family and how they will get by. Is there anything that I can do to help and should I move closer to them? [more inside]
posted by anonymous on Dec 11, 2008 - 6 answers

Latin Filter: What does "Per Vomer Et Gladius" mean?

Latin Filter: What does "Per Vomer Et Gladius" mean? [more inside]
posted by xotis on Dec 9, 2008 - 5 answers

Mac OS X / Excel problem - recovered file causing endless crashing

Mac OS X / Microsoft Office 2004 (Excel) crash and failed file recovery has left excel in an endless loop of restore and crash. Can anyone help me to find and delete the (unwanted) auto-saved excel sheet that is causing this problem? [more inside]
posted by urban greeting on Dec 4, 2008 - 3 answers

Witnessing the suicide of a stranger

How do I find other people who have witnessed the suicide of a stranger? [more inside]
posted by anonymous on Dec 1, 2008 - 15 answers

Help me cheer up my girlfriend!

My girlfriend has had a rough few months, and has a few more before the light at the end of the proverbial tunnel. Help me think of ways to cheer her up! [more inside]
posted by anonymous on Nov 21, 2008 - 8 answers

Vista-filter: So I've got a Lenovo T61p that came with a Vista Home Basic 32... I have Lenovo's "Vista Business 64 recovery CDs" coming to me via UPS this week (don't ask why, it's complicated...) So my questions are:

Vista-filter: So I've got a Lenovo T61p that came with a Vista Home Basic 32... I have Lenovo's "Vista Business 64 recovery CDs" coming to me via UPS this week (don't ask why, it's complicated...) So my questions are: [more inside]
posted by Glendale on Oct 22, 2008 - 1 answer

Youth Passions Research in Montreal

If you had one year to dedicate yourself to researching how young people's passions and interests can be supported and encouraged, what would you do? Bonus points for Montreal-related responses. [more inside]
posted by divabat on Oct 10, 2008 - 5 answers

Is there help for people who suck at helping themselves?

Angst and melancholy aside, I persistently fear that I will never be able to happily integrate into society. I know I need help, but I can’t figure out how to overcome my negative emotions and in succumbing to them I only feed into my cycle of avoidance and disappointment. [more inside]
posted by anonymous on Oct 3, 2008 - 14 answers

How can I show my wife that her travels will be OK?

I need a token of love for my wife! [more inside]
posted by pdb on Sep 29, 2008 - 21 answers

Should I be more supportive to an ex?

Am I wrong for not being supportive to an ex? [more inside]
posted by althanis on Sep 26, 2008 - 41 answers

How to cope with the firing of a friend and coworker?

A friend was just fired from my department for somewhat vague reasons. I've heard the story from my friend, and the managers have yet to say anything to the rest of us. As far as I can tell, my friend did nothing scandalous, illegal, or that violated my employer's policies. My friend is also not lazy. Everyone in the department is confused, and our morale is clearly shot. How do I support my friend and my coworkers? How can I/we move on enough to get day-to-day work done? [more inside]
posted by anonymous on Sep 9, 2008 - 5 answers

HIV Support in DC

I need support! In February of 2007, I found out that I am HIV+. [more inside]
posted by anonymous on Sep 7, 2008 - 5 answers

To PSW or not to PSW....

Getting a Personal Support Worker certification in Ontario -- worth it? [more inside]
posted by the dief on Aug 29, 2008 - 1 answer

Should we use a doula?

Should we use a doula for our hospital birth? [more inside]
posted by k8t on Aug 25, 2008 - 41 answers

How to support my mother after her sister's death?

What kinds of things can/should I do for my Mother, upon the death of her sister (my Aunt), in order to make her more at ease, both now, and over the ensuing months/years? [more inside]
posted by segatakai on Aug 24, 2008 - 7 answers

Your mother said, your father said

My parents have announced they're separating. I'm an independent adult, my sibling's a dependent adult. Any advice on how to support them and each other, and how to stay out of the mudslinging? [more inside]
posted by anonymous on Aug 10, 2008 - 3 answers

How to get corporate sponsors?

In a nutshell: I'm an artist who got trapped in a day job and I no longer have enough available time to create new work. I'd like to raise money from corporate sponsors to help fund a 10 month period where I would paint some new work and then have it exhibited at my local museum. I am not interested in applying for grants because I already know it would be a waste of time for the type art I do. I guess what I need is guidance, tips, or at least a success story to give me some encouragement. Thanks.
posted by Perihelion on Jul 24, 2008 - 4 answers

Should I tell my kids I pay child support?

Divorcedparentsfilter: When is it time (if ever) to tell my children about the child support I pay to keep both their houses going? Bonus for personal stories regarding same. [more inside]
posted by anonymous on Jul 14, 2008 - 47 answers

talking with an ex?

How to deal with a sensitive personal situation with an ex? [more inside]
posted by anonymous on Jul 9, 2008 - 13 answers

Ghost'in the machine.

Is there a freely available program that will allow me to work on my Dad's PC in the UK, from my PC in Canada? [more inside]
posted by Frasermoo on Jul 5, 2008 - 14 answers

Ticket system that runs off emails

Is there a good ticket/support/bug management system that builds a queue out of incoming emails? [more inside]
posted by c:\awesome on Jul 3, 2008 - 16 answers

Help with Wifi!

How can I increase the range of my brand new Linksys WRT600N wireless router so that my wife's Dell Inspiron 1505 gets a better signal? My former router, a 3 year old Linksys model (WRT54G) seemed to send a much better signal, and I bought this new router thinking I'd see improvements a-plenty, but noooooo, and documentation is sorely lacking. Help! I really don't want to go back to the WRT54G, since surely this new router is more capable when set up properly, right? [more inside]
posted by newfers on Jun 22, 2008 - 15 answers

My young friends wife (27) is in a coma. How do I offer support?

My friend from childhood - who I haven't really kept up with much even though we live in the same neighborhood - woke up one morning to discover his wife of less than 3 years was unconscious. She is in a coma and it's not clear if she'll ever wake up. They have one kid. How do I offer my support? [more inside]
posted by seatofmypants on Jun 22, 2008 - 20 answers

Need to strengthen back muscles

How best to support my back and feet? [more inside]
posted by Melismata on Jun 19, 2008 - 4 answers

Support for website redevelopment - it's too expensive!

My education website is in major need of an overhaul. However, I can't afford to pay developers the cost price for it. How can I get funding or assistance for this project? [more inside]
posted by divabat on Jun 6, 2008 - 6 answers

Help me help him

How to best support your spouse who wants to go back to school? [more inside]
posted by DrGirlfriend on Jun 6, 2008 - 11 answers

Guess what? I broke Vista.

I irreparably damaged my installation of Windows Vista by trying to clean out my winsxs folder. I'm pretty sure there's no way to recover at this point. I'd like to know if anyone has some good suggestions for tutorials or tools to use to rescue my user info so that when I reinstall I can salvage my stuff. [more inside]
posted by judge.mentok.the.mindtaker on May 27, 2008 - 5 answers

knee support for a jogger/runner?

joggers with knee problem - do you recommend a knee support? [more inside]
posted by grafholic on Apr 30, 2008 - 14 answers

Are there secular alternatives to Al-Anon?

Looking for secular alternatives to Al-Anon. [more inside]
posted by anonymous on Mar 15, 2008 - 15 answers

Helping a friend from a distance...

I’m worried about an old friend of mine who lives far away and has been going through some tough times. I want to be a good friend to her, but I fear that she might rely a little too much on my long-distance friendship. [more inside]
posted by anonymous on Mar 14, 2008 - 7 answers

How can I paste the number five with a keyboard shortcut?

The number five suddendly won't work on my laptop, can I program a key combination to paste it whenever I need it? [more inside]
posted by BobsterLobster on Mar 10, 2008 - 12 answers

Someone died and willed me a helpdesk...

Someone died and willed me a helpdesk... Ok, not really inherited, but in my current job I am now responsible for helping our helpdesk grow and run more smoothly. It's work that I enjoy. What I am missing, however, is an online forum or mailing list that allows me to communicate with other helpdesk managers and planners. I have looked around in various places, but have come up dry. Does anyone know of any resources along these lines?
posted by tcv on Feb 16, 2008 - 13 answers

Hip Men's Shoes That Accommodate Arch Supports

Is there any hope of ever finding reasonably hip men's shoes that can accommodate orthotics? By "hip", I don't mean hip for, like, Herman Munster. I live in NYC area, but will travel.
posted by Quisp Lover on Feb 12, 2008 - 9 answers

How to support tall bookcases without drilling into the wall?

I'm looking for any information on a method of support for tall furniture (bookcases, etc) that doesn't involve attaching it to the wall, but instead goes from the top of the furniture to the ceiling and fixes it in place without drilling. Anyone out there have any ideas? [more inside]
posted by muscatlove on Jan 20, 2008 - 14 answers

Why does my computer keep freezing?

Why does my Windows XP machine freeze every half an hour? [more inside]
posted by chorltonmeateater on Jan 12, 2008 - 15 answers

How to advocate for and aid a desperately ill, uninsured man in California?

How to advocate for and aid a desperately ill, uninsured man in California? [more inside]
posted by Scram on Jan 3, 2008 - 9 answers

Modify twin bedframe into full/double?

How can I cheaply turn a twin bed frame, box spring and mattress into a full/double frame? (The current frame and mattress can't be disassembled or moved to a different room, so I need to expand/modify the twin frame + box spring so it supports a double mattress, then just store the twin mattress underneath it on the floor and bring in a double mattress for the top.)
posted by lorimer on Dec 24, 2007 - 5 answers

Picking up where I left off.

Creative Zen Nano 1gb— The damned thing's stopped resuming where I left off. Creative's customer support has been useless. For troubleshooting recommendations, please keep in mind that I have a Mac, but I use it mostly as a USB drive that can play mp3s. [more inside]
posted by klangklangston on Nov 20, 2007 - 8 answers

What do former grad students need?

What can I do for a friend who may soon have to leave grad school? [more inside]
posted by yomimono on Nov 20, 2007 - 7 answers

Structuring a FOSS Support Contract

A very successful business has just decided to build their next mission critical application using free open source tools developed by my small little consulting company. They want to contract with us for ongoing support and improvements. How should we structure the deal? [more inside]
posted by anonymous on Nov 15, 2007 - 7 answers

How do you explain divorce to an eight-year-old?

I'm at University and far removed from home geographically. My parents are planning on getting divorced soon and anyone semi-observant would've seen this coming years and years ago. Both wonderful people, both wholly incompatible. So what can I/they do for my adorably clueless, naive, 8-year old sister who still has no idea? [more inside]
posted by anonymous on Nov 4, 2007 - 14 answers

Please help with this simple MS Excel problem!!

MS Excel Problem: CAN ANYONE PLEASE HELP? I am a very average PC user having unable to open spreadsheets. I borrowed a copy of MS Office Professional from a friend, but it did not install Excel properly. I no longer have access to those installation CDs. Whenever I try to open a spreadsheet, it prompts me for the CD's. So I bought Excel 97, installed it fine, but still when I try o open a spreadsheet it automatically tries to open it with the XP Professional version... How so I get around this to just use the Excel 97 version now on my computer??
posted by writingjulie on Oct 29, 2007 - 9 answers

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