My white MacBook is in its death throes, and it's time to upgrade. Unfortunately, all my data is backed up to a FireWire drive, which the new MacBook doesn't support. What are my data transfer options, other than buying a MacBook Pro?
posted by jed
on Feb 6, 2009 -
15 answers
Need a web-based solution (self hosted, preferably free and open source) to keep track of support cases/tickets in such a way that they all go through one person, get assigned, and only the manager and assigned owner can see the ticket. Also needs to be able to support multiple owners for group work. If you know of something close please mention it as we can do some modification.
posted by Nevyn357
on Jan 27, 2009 -
10 answers
I am looking for a client management/help desk/support ticket... thing. Customers come into our stores with items to be repaired and I'd like to be able to allow stores to create ticket for each repair. I'd like for the system to retain information about the customer and the items they bring in... and be able to make notes to the account. What exactly am I looking for?
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posted by aristan
on Jan 15, 2009 -
4 answers
My step-father died unexpectedly about two months ago, leaving behind my mother and my 13-year old sister. We are going through the 'normal' grieving process, but I am worried about my family and how they will get by. Is there anything that I can do to help and should I move closer to them?
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posted by anonymous
on Dec 11, 2008 -
6 answers
Mac OS X / Microsoft Office 2004 (Excel) crash and failed file recovery has left excel in an endless loop of restore and crash. Can anyone help me to find and delete the (unwanted) auto-saved excel sheet that is causing this problem?
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posted by urban greeting
on Dec 4, 2008 -
3 answers
My girlfriend has had a rough few months, and has a few more before the light at the end of the proverbial tunnel. Help me think of ways to cheer her up!
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posted by anonymous
on Nov 21, 2008 -
8 answers
Vista-filter: So I've got a Lenovo T61p that came with a Vista Home Basic 32... I have Lenovo's "Vista Business 64 recovery CDs" coming to me via UPS this week (don't ask why, it's complicated...) So my questions are:
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posted by Glendale
on Oct 22, 2008 -
1 answer
If you had one year to dedicate yourself to researching how young people's passions and interests can be supported and encouraged, what would you do? Bonus points for Montreal-related responses.
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posted by divabat
on Oct 10, 2008 -
5 answers
Angst and melancholy aside, I persistently fear that I will never be able to happily integrate into society. I know I need help, but I can’t figure out how to overcome my negative emotions and in succumbing to them I only feed into my cycle of avoidance and disappointment.
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posted by anonymous
on Oct 3, 2008 -
14 answers
A friend was just fired from my department for somewhat vague reasons. I've heard the story from my friend, and the managers have yet to say anything to the rest of us. As far as I can tell, my friend did nothing scandalous, illegal, or that violated my employer's policies. My friend is also not lazy. Everyone in the department is confused, and our morale is clearly shot. How do I support my friend and my coworkers? How can I/we move on enough to get day-to-day work done?
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posted by anonymous
on Sep 9, 2008 -
5 answers
What kinds of things can/should I do for my Mother, upon the death of her sister (my Aunt), in order to make her more at ease, both now, and over the ensuing months/years?
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posted by segatakai
on Aug 24, 2008 -
7 answers
My parents have announced they're separating. I'm an independent adult, my sibling's a dependent adult. Any advice on how to support them and each other, and how to stay out of the mudslinging?
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posted by anonymous
on Aug 10, 2008 -
3 answers
In a nutshell: I'm an artist who got trapped in a day job and I no longer have enough available time to create new work. I'd like to raise money from corporate sponsors to help fund a 10 month period where I would paint some new work and then have it exhibited at my local museum. I am not interested in applying for grants because I already know it would be a waste of time for the type art I do. I guess what I need is guidance, tips, or at least a success story to give me some encouragement. Thanks.
posted by Perihelion
on Jul 24, 2008 -
4 answers
Divorcedparentsfilter: When is it time (if ever) to tell my children about the child support I pay to keep both their houses going? Bonus for personal stories regarding same.
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posted by anonymous
on Jul 14, 2008 -
47 answers
Is there a freely available program that will allow me to work on my Dad's PC in the UK, from my PC in Canada?
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posted by Frasermoo
on Jul 5, 2008 -
14 answers
Is there a good ticket/support/bug management system that builds a queue out of incoming emails?
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posted by c:\awesome
on Jul 3, 2008 -
16 answers
How can I increase the range of my brand new Linksys WRT600N wireless router so that my wife's Dell Inspiron 1505 gets a better signal? My former router, a 3 year old Linksys model (WRT54G) seemed to send a much better signal, and I bought this new router thinking I'd see improvements a-plenty, but noooooo, and documentation is sorely lacking. Help! I really don't want to go back to the WRT54G, since surely this new router is more capable when set up properly, right?
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posted by newfers
on Jun 22, 2008 -
15 answers
My friend from childhood - who I haven't really kept up with much even though we live in the same neighborhood - woke up one morning to discover his wife of less than 3 years was unconscious. She is in a coma and it's not clear if she'll ever wake up. They have one kid. How do I offer my support?
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posted by seatofmypants
on Jun 22, 2008 -
20 answers
My education website is in major need of an overhaul. However, I can't afford to pay developers the cost price for it. How can I get funding or assistance for this project?
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posted by divabat
on Jun 6, 2008 -
6 answers
I irreparably damaged my installation of Windows Vista by trying to clean out my winsxs folder. I'm pretty sure there's no way to recover at this point.
I'd like to know if anyone has some good suggestions for tutorials or tools to use to rescue my user info so that when I reinstall I can salvage my stuff.
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posted by judge.mentok.the.mindtaker
on May 27, 2008 -
5 answers
I’m worried about an old friend of mine who lives far away and has been going through some tough times. I want to be a good friend to her, but I fear that she might rely a little too much on my long-distance friendship.
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posted by anonymous
on Mar 14, 2008 -
7 answers
The number five suddendly won't work on my laptop, can I program a key combination to paste it whenever I need it?
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posted by BobsterLobster
on Mar 10, 2008 -
12 answers
Someone died and willed me a helpdesk... Ok, not really inherited, but in my current job I am now responsible for helping our helpdesk grow and run more smoothly. It's work that I enjoy. What I am missing, however, is an online forum or mailing list that allows me to communicate with other helpdesk managers and planners. I have looked around in various places, but have come up dry. Does anyone know of any resources along these lines?
posted by tcv
on Feb 16, 2008 -
13 answers
Is there any hope of ever finding reasonably hip men's shoes that can accommodate orthotics? By "hip", I don't mean hip for, like, Herman Munster.
I live in NYC area, but will travel.
posted by Quisp Lover
on Feb 12, 2008 -
9 answers
I'm looking for any information on a method of support for tall furniture (bookcases, etc) that doesn't involve attaching it to the wall, but instead goes from the top of the furniture to the ceiling and fixes it in place without drilling. Anyone out there have any ideas?
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posted by muscatlove
on Jan 20, 2008 -
14 answers
How to advocate for and aid a desperately ill, uninsured man in California?
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posted by Scram
on Jan 3, 2008 -
9 answers
How can I cheaply turn a twin bed frame, box spring and mattress into a full/double frame? (The current frame and mattress can't be disassembled or moved to a different room, so I need to expand/modify the twin frame + box spring so it supports a double mattress, then just store the twin mattress underneath it on the floor and bring in a double mattress for the top.)
posted by lorimer
on Dec 24, 2007 -
5 answers
Creative Zen Nano 1gb— The damned thing's stopped resuming where I left off. Creative's customer support has been useless.
For troubleshooting recommendations, please keep in mind that I have a Mac, but I use it mostly as a USB drive that can play mp3s.
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posted by klangklangston
on Nov 20, 2007 -
8 answers
A very successful business has just decided to build their next mission critical application using free open source tools developed by my small little consulting company. They want to contract with us for ongoing support and improvements. How should we structure the deal?
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posted by anonymous
on Nov 15, 2007 -
7 answers
I'm at University and far removed from home geographically. My parents are planning on getting divorced soon and anyone semi-observant would've seen this coming years and years ago. Both wonderful people, both wholly incompatible. So what can I/they do for my adorably clueless, naive, 8-year old sister who still has no idea?
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posted by anonymous
on Nov 4, 2007 -
14 answers
MS Excel Problem: CAN ANYONE PLEASE HELP?
I am a very average PC user having unable to open spreadsheets. I borrowed a copy of MS Office Professional from a friend, but it did not install Excel properly. I no longer have access to those installation CDs. Whenever I try to open a spreadsheet, it prompts me for the CD's. So I bought Excel 97, installed it fine, but still when I try o open a spreadsheet it automatically tries to open it with the XP Professional version... How so I get around this to just use the Excel 97 version now on my computer??
posted by writingjulie
on Oct 29, 2007 -
9 answers
What are the core tech support skills needed to work in a school district and how can I improve those skills this weekend?
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posted by fenriq
on Oct 27, 2007 -
5 answers
[Ohgodno!Filter] My iBook G4 has for months been making a weird sound when I move it, but today something in the vicinity of the hard-drive has started to make a sharp rhythmic whine/scrape when the laptop is tilted. Is there any hope other than bringing it into the shop?
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posted by Marquis
on Oct 22, 2007 -
15 answers
Outlook Express (Win XP) deleted
some of my inbox... a few months worth of mail. Not your standard "lost my whole folder" corrupted-file type of problem, I'm suddenly missing the last 4 months of mail. Desperate!
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posted by cloudscratcher
on Oct 17, 2007 -
9 answers
