I have a friend who has become totally reliant on an e-mail account, which was provided by an internet service provider which she has just left to go to a new ISP. She uses Outlook 2003 as her e-mail client program. Unfortunately, she is now finding that after moving to this new ISP that although she can receive e-mails absolutely fine, she cannot send e-mails. [more inside]
I need to brush up on and refresh my memory of various topics in the area of IT technical support for an interview. Can you help? [more inside]
Windows training and support, how do I record windows to show other people what I did while in windows? (free or cheap preferred!) I want to be able to do training demos AND have users show me how they caused a bug to surface. (two different applications, same idea -- more below) [more inside]
I'm clueless. I have an ADSL modem and two computers. Despite having both a USB and Ethernet connection, only one works at a time. Help! [more inside]
Can you recommend a good computer maintenance/support company in London that can give my parents' probably ~decade-old Windows PC a thorough checkup - clean out any malware, unnecessary toolbars and startup items that are slowing their computer down - for a reasonable price? (Around how much would it cost?) [more inside]
How to get Dell to follow through with their warranty promises, when they insist the problem is "software related"? PS They installed the problematic software. [more inside]
I'm looking for a reputable computer repair shop in the Phoenix, AZ area. I lent my Compaq laptop (running vista) out to a friend and now it's totally owned by virii, and I don't have the time, patience, wherewithal to fix this level of problem. Is there a good, independent (not Best Buy) place in town to get this looked at and potentially fixed for a reasonable price? Again, I'm not interested in fixing it myself, I'd rather pay someone else to be frustrated for me.
The number five suddendly won't work on my laptop, can I program a key combination to paste it whenever I need it? [more inside]
MS Excel Problem: CAN ANYONE PLEASE HELP? I am a very average PC user having unable to open spreadsheets. I borrowed a copy of MS Office Professional from a friend, but it did not install Excel properly. I no longer have access to those installation CDs. Whenever I try to open a spreadsheet, it prompts me for the CD's. So I bought Excel 97, installed it fine, but still when I try o open a spreadsheet it automatically tries to open it with the XP Professional version... How so I get around this to just use the Excel 97 version now on my computer??
Succour for Aged Computers Filter: I've got an old computer that is having two problems. 1) When it boots up, it always asks to go into safemode. This is an old problem. 2) when it boots up, I can use the kb to select safemode (or not) or make selections in the bios, but when XP loads up, mouse and kb aren't working! [more inside]
What should I install on my sister's computer when we meet up for an hour or so; in two categories free and not-so-free [more inside]
Looking for a quality computer store in Brisbane, Australia that can provide a customized computer and great support. Difficulty: Currently living in Seattle. [more inside]
Why is my computer suddenly grumpy, slow, and generally uncooperative? [more inside]
Please help recommend a solid, mid-range laptop for a friend with excellent tech support options and good longevity. [more inside]
Riddle me this: there are two Windows XP computers (desktop and laptop) on the same Internet connection, behind the same router, connecting wirelessly to it. The laptop often (but not every time) takes a really long time (30 seconds+) to send email and connect to certain websites. The desktop never has this problem. What's going on? [more inside]
Alienware laptop: I need/want to see the temperature that my laptop is running at. Recently it seems to be hotter than usual. Does anyone know stats for Alienware laptops? (board details, etc...?) Or of applications/hardware that monitors this sort of thing?
Can anyone suggest some good php/mysql ticketing systems to review? 'Tis for tech support tickets. Thanks.
Computer fixing frustrations - what to do when you've replaced (pretty much) every part and the problem continues? (more inside) [more inside]