Help removing a particularly stubborn piece of Malware. It's appears to be a rootkit that causes a Firefox redirect.(details inside)
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posted by Raichle
on Jun 22, 2012 -
17 answers
I ran the Yahoo spyware scan yesterday on my PC on impulse and after it ran the quick version, it recommended a full scan, which I ran. It found two "objects" of a trojan named Kollah.
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posted by longsleeves
on Jul 10, 2011 -
6 answers
My PC is running slow. So I went to ProcessLibrary.com to check the programs running in task manager. I've also got Malwarebytes and AVG Anti-Virus running. But these programs aren't impenetrable. Consequently, I've learned there are many legitimate programs that have double identities.
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posted by CollectiveMind
on Jun 27, 2011 -
14 answers
I got a new Windows machine. It's been a while since I used Windows (never Windows 7). What do I, as someone paranoid about viruses and malware, need to download and set up in order to be 99.99% sure that nothing untoward happens to my machine?
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posted by Busoni
on May 25, 2011 -
21 answers
Do Cisco/Linksys routers sometimes redirect you to a Yahoo Toolbar download page when you try to go to Google, and if so how do they get away with it?
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posted by miyabo
on Mar 25, 2011 -
10 answers
How paranoid should I be about my Windows XP Pro machine after hitting a dodgy site with Firefox 3.6, scanning with Microsoft Security Essentials, updating NoScript, scanning with MSE again, and finally using Windows to restore to yesterday's restore point, about 18 hours before hitting that site? Firefox is now missing NoScript completely, but it's been installed for weeks and surely should have been here yesterday morning. Has there been a known issue with NoScript, or am I just a special (and dim) snowflake?
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posted by The True Wheel
on Nov 26, 2010 -
14 answers
I have picked up a virus of some sort that is redirecting me to other websites in Chrome. How do I get rid of this thing?
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posted by anonymous
on Nov 13, 2010 -
6 answers
My firefox homepage and keyword.URL have been hijacked by "eSnips". It's incredibly persistent and resists all attempts to change. How do I kick its ass?
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posted by Senza Volto
on Nov 11, 2010 -
11 answers
Is there a way to trace down where a script is attempting to start from on Windows XP? I had a bit of a drive-by download happen, and I mostly removed the infestation with some antispyware tools. However I manually deleted one file before getting the tools to do their work, and so some remnant of the startup process is trying to start this 36525.js script
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posted by symbioid
on Oct 4, 2010 -
4 answers
Can I use a flash drive to transfer files from university computer labs to my home computer without picking up nasty malware? I will often need to work on a number of 25-30 MB spreadsheets, both at home and in university computer labs, and I'm inclined to use a flash drive to transport the files. Because of download quotas, Dropbox might not work too well for me. Can I transport the files via flash drive while maintaining a reasonable level of security? If you use a flash drive on common use computers often, what's your method? Have you had security issues in the past? Thank you.
posted by surenoproblem
on Apr 26, 2010 -
11 answers
How do I manually remove win32/fakespypro (showed up from a link someone sent) from my Vista system? I googled,with no luck from any reliable sources. I have four antivirus pgms installed, they keep removing it but it comes back. I now have DOS issues, no internet, cannot execute most pgms.. I managed to get regedit up but cannot find the keywords to fix it. Oddly enough, my restore disk became full at the same time. Where are the entries in the registry?
posted by ~Sushma~
on Apr 25, 2010 -
15 answers
My computer (XP SP2) is infected with malware that pretends to be User Account Control. Help!
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posted by Praxis
on Apr 14, 2010 -
32 answers
My Mom wants to download and print coupons. I went as far as downloading the couponprinter software from the net and
Comodo warned against it. Is this a safe application? It is a form of spyware in that it collects data, though relying on your agreeing to it. I’m not a computer-talented person, but I know enough to have installed security software for her and to be wary.
posted by mightshould
on Mar 22, 2010 -
11 answers
Periodically, when booting my wife's XP laptop, an application called Tukan launches. I can't figure out what it is or how it is spawned.
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posted by GregWithLime
on Feb 7, 2010 -
13 answers
I'm looking for a reputable computer repair shop in the Phoenix, AZ area. I lent my Compaq laptop (running vista) out to a friend and now it's totally owned by virii, and I don't have the time, patience, wherewithal to fix this level of problem.
Is there a good, independent (not Best Buy) place in town to get this looked at and potentially fixed for a reasonable price? Again, I'm not interested in fixing it myself, I'd rather pay someone else to be frustrated for me.
posted by chlorus
on Jan 25, 2010 -
10 answers
Where can I find accurate and qualitative data about risks of using social networking tools?
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posted by jmnugent
on Jan 11, 2010 -
6 answers
Another malware/adware problem - and this one is blocking me from getting to sites that might help.
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posted by Miko
on Jan 10, 2010 -
15 answers
Overrun by malware / viruses. Anti-virus programs won't work, system restore is blocked, files are being damaged - I don't know what to do!
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posted by mammary16
on Dec 27, 2009 -
20 answers
Windows XP freezes, audio has disappeared and returned, system hangs on shutdown...my PC has suddenly taken a turn for the worse, and nothing I've tried seems to be helping. So...help?
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posted by ZsigE
on Dec 12, 2009 -
8 answers
My laptop hasn't been the same since blitzing some particularly nasty malware. What on earth did I do?
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posted by nostrich
on Aug 20, 2009 -
9 answers
I just got a raging beast of a new laptop. Runs Left 4 Dead like a dream. Problem: I've been in Mac-world for 7 years. Now that I'm back in Windows Land, I gotta be careful. What's the best free/low-cost/open-source spyware/malware/virus protection around?
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posted by GilloD
on Aug 19, 2009 -
24 answers
Suggestions for cleaning a virus-infected Windows machine appearing in a non-administrator account without resort to (1) the administrator account or (2) a nuke and re-install?
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posted by Napoleonic Terrier
on Jul 30, 2009 -
9 answers
Zejesago! Everytime I open a new program, I get an error window that reads "app.exe - Bad Image" with a dialog text of "The application or DLL C:\WINDOWS\system32\zejesago.dll" is not a valid window image.
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posted by sleslie
on May 4, 2009 -
4 answers
On or around April 1, my computer caught something that caused havoc with my antivirus programs but now everything seems fine--this can't be correct?
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posted by librarylis
on Apr 27, 2009 -
5 answers
Fraudulent Skype transactions: eerie coincidence, malware, or something else?
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posted by jferg
on Mar 31, 2009 -
3 answers
I've been attacked by some malware called "Spyware Protect 2009". Have you guys seen this before? Screenshot and symptoms inside - hoping someone can help me kill this thing.
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posted by CRM114
on Mar 26, 2009 -
22 answers
I'm asking this for a friend. He's been using Comcast cable internet for at least a year now, and as of tonight he cannot access any websites (on either his PC or ipod), and is redirected to the following URL:
actsvr.comcastonline.com/nocache/realactsvr.html
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posted by rbf1138
on Mar 24, 2009 -
19 answers
Basic applications on my computer seem to be temporarily "blanking out" on me. Especially noticeable when I'm typing. What might be causing it and how can I fix it?
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posted by aspenbaloo
on Feb 5, 2009 -
4 answers
My laptop's been infected by something that is interfering with all the usual solutions. Please help!
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posted by Rhaomi
on Jan 25, 2009 -
30 answers
My google search results are redirecting me to certain sites (see 'more inside') due to adware/spyware that AdAware and Norton can't find. It's intermittent, and happening to both Firefox, IE, AND Chrome, although Chrome is choosing to simply not load the pages and gives me error messages. I can't google a solution because of the redirecting problem. Can you help?
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posted by flibbertigibbet
on Jan 10, 2009 -
20 answers
I need security software that blocks specific programs from using the internet. ZoneAlarm does this well, but it does not do this completely. Help?
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posted by gensubuser
on Nov 6, 2008 -
15 answers
Which anti-spyware and anti-virus programs are best at detecting and removing spyware and viruses respectively and why?
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posted by Fluffy654
on Oct 7, 2008 -
12 answers
Is there a nastyware lurking in this computer? Strange Yahoo! Mail contact list kidnapping observed...
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posted by Iosephus
on Aug 18, 2008 -
3 answers
I have some sort of malware on my Dell that constantly redirects me away from where I desire to go. Specifically, it seems to prevent Gmail from working. Also prevents any major search site from loading. Always redirects to some idiotic ad site.
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posted by Arquimedez Pozo
on Jul 20, 2008 -
18 answers
What is this mysterious process that hijacked my shortcut? I was using Photoshop CS2 and entered the shortcut key for "Save for Web" (Alt+Shift+Ctrl+S) and instead of getting the Save for Web dialog, a very minimalist login box appeared. Intrigued, I brought up the Task manager, right-clicked on the "Login" entry in the list, and selected "Go To Process." The process turned out to be C:\WINDOWS\SYSTEM32\vidifker.exe.
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posted by Optimus Chyme
on Jun 4, 2008 -
9 answers
My Dell Win XP laptop caught some kind of infection via Limewire which blocks Firefox from loading and produces contast popup ads via IE. I never use IE. I've removed Firefox and redownloaded it. Still doesn't load. I've run Ad-Aware, RegScrub, and every other spyware program I know about.
What happened, and how do I fix it?
posted by NorthCoastCafe
on May 18, 2008 -
12 answers
I believe that my soon to be ex-wife has installed software on my laptop (Win XP) that allows her to remotely monitor my web activity. How can I find and disable this?
posted by anonymous
on Mar 17, 2008 -
26 answers
