What do you say to someone who apologizes for something they've done that you're not okay with at all? This would be in a non-personal type relationship... more of a setting where you're the customer. [more inside]
posted by FortyT-wo on Aug 24, 2008 - 30 answers

Alternatives to "I'm sorry..." [more inside]
posted by TheGoldenOne on Dec 8, 2007 - 35 answers

I accidentally went too high up on the chain of command. Help me apologize! [more inside]
posted by mwang1028 on May 24, 2007 - 24 answers

Having good relationships with insecure/overly apologetic types? [more inside]
posted by masymas on Dec 14, 2005 - 17 answers