I placed an order on The Body Shop's website on Dec. 1 for cyber monday. There was some issue with shipping (where the courier company was given insufficient information, and never delivered and instead returned the package), and I never got the package that I had paid for. I have called, emailed, and tried numerous time to get in touch with a customer service person. I was on hold for more than half an hour each time, and no representative ever responded to my email. I am infuriated now-- they charged my credit card. What options do I have at this point? What can I do? I want either a refund or my order. I don't care which. [more inside]
I bought something online on November 30th, and just realized that I haven't received the package yet. It turns out the company shipped by Purolator. In my tracking history it says that shipment was delivered. It was picked up by "Barry" at "shipping dock" on Dec. 13, and that it has arrived at the sorting facility at Purolator International YYZ. I don't know Purolator at all...does that mean it's returned? I am really confused. I've received one phone call that sounds very scammy and told me to go pick up my "freight" in Etioboke (I live in downtown Toronto)...and otherwise no other information about the package. WTH is going on?
I think this situation is crazy, but maybe it's par for the course. [more inside]
An Amazon.com seller failed to deliver on time, and is now quibbling about refunding shipping costs. Am I being unreasonable? [more inside]
I have sold a small bunch of prints and have made the foolish choice to distribute them myself. I have questions about shipping from Canada and hope you might have some experiences... [more inside]
Hello--I'm very interested in buying this spray fixative called Fixatif Lascaux but can't seem to find a way to have it shipped to me. [more inside]
I am mailing my friends a package for Christmas. They live in Africa; I'm in the US. They asked for cheddar cheese (among other things). How do I make this happen? [more inside]
I'm looking for songs written from the perspective of someone who is expressing admiration for another couple (in a shipping sort of way). Any suggestions?
Further to my earlier question, I want to have my digital piano with me in Belgium. Suggestions? [more inside]
We're getting increasingly frustrated with the UPS driver refusing to leave our (no signature required) packages at our front door. Would a small sign help? [more inside]
Our family of four will be flying to Vancouver, BC, soon to visit my brother and his family. One of the things we'd like to do, if it makes sense, is bring along our daughter's 20" mountain bike to give to his kids. [more inside]
I have a large road case (2.5 / 2.5 / 3 feet) that I need to weigh. It is too big to fit on one scale. Would it work to place one scale under each of the 4 wheels and average the 4 weight readings? My physics-fu is not strong enough to figure this one out on my own. Help!
So, I found a short boot I'd love to get, but nowhere that's stocking it will ship to Greece. Can you either find someplace that will (highly doubtful; I've searched a lot), or help me find one very, very, very similar? [more inside]
I ordered a jacket from Taiwan on Oct 2. According to the tracking ID, it arrived in Frankfurt on Oct 5. There have been no further updates on the "foreign information" tab since then. Why is it stuck there for 11 days now? [more inside]
I'm buying a new laptop and the one I want isn't available in Canada, as far as I can tell and I won't be going back to the US until December. If I have it shipped to a friend in the US, what's the easiest and cheapest way to get it to me?
Hope me, mefites with experience pre-ordering video games in Canada! I want to play GTA 5 right away but I don't really have the inclination to go to the store and get one. I ordered it from amazon.ca with priority shipping (1-2 days) but my order confirmation says the delivery estimate is Sept 23/24 - this is not ideal: release date is Sept 17. a) it this in your experience correct? and b) can another online retailer do better? I'm in Vancouver, if it matters. [more inside]
Asking for a friend. We've seen this question, but figure there might be more up-to date info: I need to ship 3 cars from Fort Lauderdale, FL to San Francisco Bay Area. What car shipping companies are reputable and who should be avoided? Any recommendations or warnings? Thanks
My husband and I will be moving from Boston to the UK after a year-long stay: What would be the best (safe and reasonably cheap) way of shipping accumulated belongings, books, CDs and a few other household items that will not fit my luggage? [more inside]
What's the best way to take a cat from the UK to the US and back again? Any advice on how to make this go smoothly? [more inside]
This may seem strange, but I would really like to ship some ice cream from Oklahoma to Alaska, and I know it must be possible, but it seems like a logistic nightmare. [more inside]
I need to ship a bunch of books internationally; is there a better option than USPS M-bags? [more inside]
My septuagenerian parents are moving about a van load of their belongs (computers, television, clothes, kitchen dishes, etc.) from coast to coast. Ideally, the company hired would come to their house and respectfully pack everything and then ship it across country where, once again, they would unpack everything. Do you know of such a service? (Related, but not exactly: do you recommend a service for moving a car – vehicle – cross country?) Thank you!
I have a few things I need to eBay. I'm a very casual seller. For me the biggest pains are packing and shipping. Hints? [more inside]
I am about to send some used personal effects to the US from Europe. I'm sending four boxes of used books and clothes. Each box weighs about 20kg. What should I put on the customs label? In particular, how do I estimate the value of used personal effects? Is it zero? I don't care about insurance/replacement value, I just want to minimize/avoid customs charges. If it matters, I'm in Germany, and will be sending by DHL. I'm a European citizen who will be moving to the US for three years with a J-1 (academic) visa. [more inside]
I live in the Bay Area and often find myself wanting things, especially delicious location-specific foods, from stores in other cities that don't offer e-commerce and/or won't ship to me. (Example, example, example.) I want to pay someone --companies, individuals, I don't care-- to buy the things, pack them up, and ship them to me. This seems like it'd be a fairly common need/want, so someone must have set up a business offering it, right..?
I have an old laptop I'd like to send to my relatives in Poland. How would I go about this? Does this even make economic sense? [more inside]
I recently ordered something something from the US via eBay to be shipped to Canada, but did not include my phone number with my mailing address. What will happen to the package when it reaches customs if my number is not on it?
Can you explain the logistics of shipping golf clubs? [more inside]
I need to pack three fairly delicate, 1" thick panels which are 18" by 15". Ideally all three would be in the same container, but I'm having difficulty navigating the world of hard shipping cases... [more inside]
I have a $2,000 piece of artwork that needs to get to Hong Kong. I am not sure what carrier I should go with and would love insight. I am pretty nervous about this, but also don't want to spend a fortune if I can help it. [more inside]
I'm trying to plan our move from Oahu back to Los Angeles. We have too much for airline baggage, but too little for a shipping container. We're selling all the furniture and big items, and planning to buy used replacements when we arrive. We're paring down our belongings as much as we can bear, but it's still not going to fit in airline baggage. I'm talking medium-value, medium-sized things like baking pans, shoes, small kitchen appliances, and books. What's the cheapest way to ship all this little stuff? [more inside]
I have a meeting next week with a Seafood distribution company that wants an application that can match up truck drivers with people needing stuff shipped. Before I go into the meeting I'd like to be able to provide a short list of existing services or applications that can provide some of this functionality. I'm having problems locating anything and I'd like to know what the alternatives are before I pitch them a $10-12K development project. I'm assuming that they're going to need something that drivers can access from their phones that can provide them with a list of jobs near their location or along their planned route. We've discussed using Access or SQL server integrated with IIS or Sharepoint, but a hosted solution that uses PHP/mySQL is also on the table.
What's the cheapest way to get a large box from San Francisco to Halifax, NS? [more inside]
So I broke the screen on my new Nexus 4 and just mailed it off yesterday to be repaired, and I realized too late that the daily alarm clock may go off while it's in transit. What will be done with the package if that happens? [more inside]
I am in San Francisco for a few days visiting a friend. My friend has a board that needs to be shipped to Texas. I have called the local surf shop (Wise Surf), but they don't have any board boxes at the moment, and won't have any until well after I leave. Is there a service (UPS, FedEx, etc) that will take a board, package and ship it for us? I can't find any such on the Googles. Cost is not a huge issue, we just want to get this done.
I am looking for background on the means of production for the well known online glasses retailers (Zenni, 39dollarglasses, etc.) How are orders fulfilled, from placement to delivery in stores such as these? It is an intriguing business, but there is little background information available for the curious. [more inside]
Do the crews of ships such as container and bulk good carriers leave the ship and get to see the place they are visiting? If not, why not? General descriptions of the lives of modern seafarers that illuminate this question are more than welcome. [more inside]
I accidentally left a bag in someone's car, and we are now in different states. I want to make it as easy as possible for him to return it to me, as we are not even really acquaintances. [more inside]
I'm getting a start making jewelry and am looking for suppliers for inexpensive beads and pendants. Most of what I've been using has been cheap stuff from Fire Mountain and I've been really happy with the stuff I've gotten for them in the 75 cents to 2 dollar range but am looking for more variety. I'm more interested in pendants and other focals than beads, but I'm addicted enough to the bead part that I'll look at sites that focus on those too :) [more inside]
How to pack a soundbar? [more inside]
Can I ship bottles of perfume from Canada to the US? Can I ship them within Canada? [more inside]
I want to change the world. Or at least make it easier/faster/cheaper to send my niece and nephew, currently living less than 500 miles from where I live, a flipping Christmas package. Who should I bother to help get this done? [more inside]
Is it ok to mail a jar of "bacon jam? that I made? [more inside]
Help me decide on my small home business shipping system! [more inside]
I need to ship almost 100 DVDs, many going overseas. How do I do this the easiest way possible? I know I have to fill out customs forms, determine postage to each country, etc. but is there an easy way to do this online? [more inside]
Is there a smaller option for a cross-country move than a moving pod? [more inside]
How can I order from amazon.fr marketplace from a seller who doesnt ship to the USA? [more inside]
I am considering purchasing a large and heavy item on Ebay that is listed as "local pick-up only," and then finding and paying a shipping company to pick up the item and ship it to me. Good idea or bad idea? And, if feasible, what would be the best way to manage this? [more inside]
Every weekday my commute is either easy -- because there are almost no big trucks on the road -- or terrible -- because the freeway is packed with a solid line of big trucks. Why is it like that? What do I not understand about shipping, trucking and/or logistics that makes this such an either/or proposition? [more inside]