An item that I ordered many months ago, that was determined to be lost by the USPS and the value refunded to me finally arrived. What do I do? [more inside]
posted by Joe Chip on Jul 26, 2010 - 10 answers

Third party shipping insurance - any recommendations? [more inside]
posted by ethel on May 15, 2009 - 0 answers

I bought a stereo component off ebay, and it arrived broken. Thankfully, when I made the purchase, in the shipping options, I opted to include shipping insurance (vis USPS). [more inside]
posted by Gamblor on Feb 12, 2007 - 8 answers

A shipping company totaled a TV from my MIL's estate. My paperwork says that our shipment was insured for $.60 per lb. Does this mean that the 2 year old, $1200 HDTV will only net me $48, because the pile of circuits that's left weighs in at 80 lbs? [more inside]
posted by lobstah on Feb 2, 2007 - 17 answers

Problems/ethics of excluding shipping and insurance charges on quotes to customers. [more inside]
posted by Jase_B on Mar 13, 2006 - 7 answers

Does anyone have any personal experience with buying and then having to make a claim against the insurance you can get when shipping through the major carriers, i.e. USPS, UPS. FedEx, DHL? Are any of them better than the others when it comes to making a successful claim? Or is buying it just like pissing money away because they make it so difficult to get paid if something does happen? Any tips, tricks from the community?
posted by crosten on Jul 26, 2005 - 11 answers