I bought a high end Dell laptop for my business. When I purchased, I bought the 3 year OMG "complete care" warranty. Two days ago, the system bluescreened with a "memory parity 500 error". System won't reboot. In the last couple of days, I've spent over 6 hours on the phone with tech support, none of whom are native English speakers, to be told that my options are to either wait 3-6 weeks for a replacement system, or to accept a significant downgrade in components to have a tech come out and repair the system. Am I just screwed if I need to get my system up asap? [more inside]
posted by dejah420 on Apr 2, 2008 - 15 answers