3 posts tagged with service by NorthCoastCafe.
Displaying 1 through 3 of 3.
nov. 2012 I bought a kyocera rise smart phone from Virgin Mobile and upgraded my plan to go along with it. I'd been a VM customer for 12 years. It took me a while to realize that the phone was not working properly, when trying to make a call, or other task the screen would go black and the phone turn off. I called several times, could never get a CSR to understand the problem and/or come up with a fix. I lived with the problem until about a month ago when, following a failed emergency (life threatening) phone call I started calling regularly to get a fix. It never happened and finally I got the offer of a replacement phone. [more inside]
I've been getting DVDs from Netflix recently that are cracked, scratched and otherwise unplayable. They always offer to send a repacement but what a pain it is to plan to watch in the evening only to find it won't play. Has anyone else experienced a rise in the number of damaged discs being received? When I called, admittedly a bit hot under the collar, to complain the Netflix CSR listened, briefly, but when I asked if Netflix had deliberately decided to stop inspecting discs for damage before mailing out to customers my call got seamlessly switched to National Car Rental. So much for customer service at Netflix!
Forced for the summer to access the Internet through dial-up I wonder what the least expensive, least annoying, fastest option. I currently use NetZero which is free (three months which are almost up), fairly fast, but very annoying with video ads and hijacking my preferred browser i.e. making IE my preferred bowser every time I dial-up. I've used AOL in the past but find it very, very annoying. Any recommendations?