Has anybody had experience with Charter Communications (in western Massachusetts, if that makes a difference)? My wife and I are moving to Hadley in a couple of weeks and are thinking of taking advantage of Charter's bundle (available through the end of the month) of basic cable + high-speed internet + phone service (unlimited calling in US) for $69.97/mo. This seems like a good deal. Anybody have experience with them? And if you live in the Pioneer Valley, how worried should we be about the likelihood of an electricity failure disrupting our phone service?
posted on Jul 19, 2007 - 13 answers

I purchased a service to deliver traffic to one of my web sites. I know it reeks of scam, but I was curious. That's beside the point. The terms of service don't state anything about the timeframe in which that traffic will be delivered. It's come in dribs and drabs (then entire purchase would take years, literally, to be delivered). And their stats do not match mine. Every single day shows them delivering more traffic than my whole site gets. That said, I have two questions. 1) What is the legal basis for timely delivery of such a service, given that timeliness is not discussed in their terms at all. There ought to be a reasonable assumption of how long they have to perform their service, right? 2) Since legal action is not a reasonable option (it would cost more to get a refund than the refund is worth), what are some ideas for completely legal ways I could put a spotlight on this company's potentially fraudulent but certainly terrible service?
posted on Jan 25, 2007 - 12 answers

Moving from Blogger to Wordpress: Can I pay someone to have it done? [more inside]
posted on Jul 18, 2006 - 8 answers

Forced for the summer to access the Internet through dial-up I wonder what the least expensive, least annoying, fastest option. I currently use NetZero which is free (three months which are almost up), fairly fast, but very annoying with video ads and hijacking my preferred browser i.e. making IE my preferred bowser every time I dial-up. I've used AOL in the past but find it very, very annoying. Any recommendations?
posted on Jun 13, 2006 - 10 answers

I "signed" a one-year contract for SBC DSL last month - the higher speed of the two varieties. After a very rocky start where it took them 2 weeks from the activation date to actually activate, I love it. However, I signed up after getting a flyer in the mail for a free mp3 player with 1-year contract. When I called the number, I was told that I should sign up online, which I did. I emailed them last week to ask about the mp3 player and they say I can't have it because that was only for people who signed up over the phone - not online. WTF?
posted on Jan 20, 2005 - 7 answers

I ordered something from an online merchant and when I received the package I found an empty box inside. An empty watch box, that is, as the item in question was a watch. When I called the company to complain, I could tell that the CSR was convinced I was a crook... (They promised a replacement, btw.)
Has something like this happened to anyone ? I was wondering how common this experience is.
posted on Dec 19, 2004 - 15 answers