Apple Genius Bar not so Genius - I bought my macbook back in 2004 and recently took it into the London Apple store for help with a software problem. [more inside]
posted by numberstation
on May 21, 2009 -
Brand new iPhone (1 week old ) has a dead pixel! Apple Store says this is within "spec," and therefore doesn't warrant an exchange. I call BS on that. Suggestions to help me persuade them to take the thing back and give me a new one? This isn't what I paid $199 for. It's within the 30-day exchange period and I have Apple Care, in case that's relevant.
posted by JuniorBCat
on Feb 17, 2009 -