We recently moved and chose Frontier (formerly Verizon) FIOS for our Internet service since the other option was Comcast. The service is the lowest tier (50/50) but we were coming from DSL with lower speeds and it was fine so we were expecting it to be OK. And it is. Sometimes. Other times it is really slow to unusable. Like, the airport on my Mac won't even connect to the router sometimes. Sometimes it will connect but I have to wait 2-4 minutes for an URL I typed in to load. Sometimes it goes up and down, disconnectng and reconnecting our wifi devices every few minutes. And other times, like right now, it's absolutely fine. [more inside]
I ordered furniture that was delivered to the sidewalk. I live in a three-story walk-up, and explicitly asked the company to send people to carry the furniture upstairs. It's damaged because I had to carry it inside myself. What can I do? [more inside]
We donated a service provided by a third party (i.e. "not us") to a deduction-qualified church. The service has a clearly established price of $150. We didn't pay for the service, because the right to the service was given to us in compensation for the provider botching another instance of the service. Can we claim a deduction on our US federal taxes for the normal price of the service? [more inside]
I want to get better at accommodating others when they are trying to do something practical. Holding doors open for others is the obvious example, but other little things such as remembering to grab a spoon along with food someone requested, positioning myself as to not get in the way of others when people are moving things, keeping things tidy, retrieving the right tools for a job... [more inside]
My fiancee is planning to move to Chicago at some point later this year--if all goes well with our engagement, of course ;). She has a GDL (law conversion) degree (in addition to non-law undergrad and postgrad degrees) from the UK and is looking for advice, first and foremost, on the "lay of the land" and things to keep in mind in transferring environments. [more inside]
I have had a number of technical difficulties with Dreamhost that have worsened over the last year and my account is up for a two-year renewal. I have two sites: one a WordPress blog and the other an old MediaWiki installation. What are good alternatives to Dreamhost, and how would I migrate the WP and wiki installations off their servers and onto the new hosting service?
After some research, I think I've found my ideal backup solution. It involves me:
- Manually creating a Macrium Reflect encrypted image file of my data once a week
- Storing the encrypted image file to two external HDDs
- Placing the external HDDs in two different (safe) physical locations
I'm having a disagreement with a recent dissatisfied customer of my IT business and am looking for impartial outside perspective. [more inside]
If you had to choose something that could visually represent a cleaning service for houses and businesses in an unusual, offbeat way, what would it be?
My bf has been trying to get internet service in his apartment for several years. Other people in his building have AT&T, yet whenever he tries to sign up, they tell him that service is not available in his area. We are at our wit's end. Please help! [more inside]
My husband owns one small rental house. He had a tenant for several years (who has recently moved). Now that we are screening for new tenants we realize that we must educate ourselves anew about laws pertaining to service animals. We are completely on board about doing things lawfully, but it hasn't been easy to determine what we can and can't do. There seem to be tons of gray areas. [more inside]
We're located in zip 97035, currently get Comcast and, frankly, it's pretty slow and, worse, unstable. So spotty that I feel like I'm living in the late 90's.
I have too many retirement accounts at too many institutions (7 going on 9). I dislike managing them all and would like to hire someone. I don't need help planning or making decisions. I need an administrator to buy my already chosen funds as money is deposited and to give me consolidated reports once per year. Does anyone know is this type of service exists? [more inside]
Is there a cloud PDF hosting service that allows group commenting/highlighting? Think google docs, but for PDF commenting. Price should be free or $1/$2 per month per user.
My favorite farmer's market vendor's offerings have grown boring. Do I tell them? [more inside]
My brother was in the Navy when I was very young. In going through his keepsakes after his passing last year I have found a note with some cryptic numbers on it. I need some help with what it means. [more inside]
There is a perfume called 'Fes, Jardin d'epices' which is beloved of my beloved. The perfumer is in Marrakech, and does not ship. Does anyone know of any service where someone in Marrakech would buy & post items to the UK?
My desktop computer crashed. It won't boot or even recognize the key combo for a Safe boot. [more inside]
I accidentally ran up my phone bill to $1100. I want to know what I can say, if anything, to try to lower my bill. [more inside]
I'm looking for a service or application that will make it easy for me to allow anyone to browse, analyze, and visualize the results of several large surveys (hundreds of questions, thousands of responses). Nothing overly complex – I'd just like people to be able to do some basic cross-tabulation and analysis of the survey responses. [more inside]
So my sister just had her second wee tot and we thought it might be nice to get her and her hubs a gift certificate from one of those places where you can pick from Many restaurants and then little men bring you food. Google suggests there are more than one in Hogtown. Any recommendations or disrecommendations?
I work for a small eCommerce company that provides customer support via live chat and e-mail, and relies heavily on it. The people who chat with the agents are not necessarily people who have bought or sold anything or even used the site yet, so being able to ask questions in real time could help them decide whether to use our site. We would like to implement a helpdesk solution that does chat very well and can provide good analytics so that we can assess agent ratings, why the customer contacted us, and issues that are driving up volume. It also has to be a third-party cloud-based solution because we don't have the resources to set it up on our own system. Do you have any recommendations? [more inside]
Suppose I want to do service or volunteer work, not just to have fun or meet people, but to really make the biggest, most necessary, most impactful, most meaningful change I can. What type of service work is that? I'm in Boston.
I have an 18 month old Trek 7.1FX hybrid bike ($450 new) that I use to commute 5 days, 120km per week. Should I spend half the cost of a new bike on a service, or put that towards a new bike? [more inside]
I've been working for a medical supply company for almost a year now within the medical records department. Excited at first when I started last May of 2013 after being laid off for 3 months from my optical job for 8 years. Double the pay plus benefits to boot. Fast forward to April now and I've become semi-miserable the past 2-3 weeks. [more inside]
I've heard a couple of times now that the Peace Corps may start developing programs/sending volunteers to hard-hit places in the US, that are the functional equivalent of third-world countries. There's (unsurprisingly) nothing of the sort on their website, but I think it's a great idea, if it could be done in a way that did not offend the pride of the state in question. Does anyone have information as to whether this is an actual proposal?
My friend has an HSBC Mexico account, that had about 40,000 dollars in it.. he didn't use the account for a year, he called today to get a new checkbook, and found out the account had zero balance in may of 2013, and the account was closed. HSBC Mexico said they can't give more information unless he goes in person to a branch in Mexico. He is willing to hire a lawyer, or Power of attorney, or someone to investigate this in Mexico who legally represent him. He is currently far from mexico and can't make it there any time soon. His mom is in Mexico, can she get power of attorney? Any advice on how to do this? How can he go about finding a lawyer in Mexico who can help him? Or what actions can he take? He suspects fraudulent activity as he did login to his internet banking last year and saw all his money there.
I recently discovered the identity of a long lost relative who is deceased. Apparently he was in and out of prison his whole life for serious crimes. This was in the Atlanta area from the late 50s thru the 80s. Is there any kind of service available that could search local newspapers for articles about his arrests or trials? [more inside]
If you are part of a tenants and residents group or a homeowners' association, have you ever encountered a group which was the entrusted holder of equipment for use by anyone, all year? I am thinking of items that would be missed were they gone. I know a lot already about single-resident-initiated projects. I am more trying to find out if the presence of the items made you more proud or not in your neighborhood and if you ever use or used the item(s).
We're going on our honeymoon and staying at JW Marriott and a Ritz Carlton in Oahu and Tokyo, respectively. Since it's our honeymoon, I'm wondering what sorts of 'gratis' services can we attempt to ask for before we arrive? These are things like having them call for hard-to-get restaurants to welcome gifts, to notes thanking us for coming. Wrinkle-- I'm using points (i.e. these are free) but have top Marriott Status (which doesn't get me anywhere at Ritz, I know). 1. Does anyone have any experience in this regard? 2. I booked online, how can I request/let them know regarding this? E-mail? Call? Who? 3.Bonus question: does anyone have any suggested Tokyo spots we can/should ask for help getting in?
I'm like every other post-college twentysomething in lots of ways: I make too little money, watch too much Netflix and indulge in an existential crisis oh, about once an hour. Also, like many in my cohort, I love the idea of packing up a ratty old duffel bag and heading off to some far corner of the world to taste, see and do all I can, while maybe giving myself either a leg to stand on once I return to the job market here or the warm-n-fuzzies that come from volunteering and/or service learning. All pretty standard fare. Here comes the doozy of snowflake: I'm in a wheelchair and have certain difficulties with speech fluency, owing to my CP and spastic diplegia diagnosis. Try as I might, I can't get myself to give up on the dream of spending a year or more abroad, even with all this in my way. Help me get there, oh beautiful hivemind? [more inside]
My husband has been incredibly wonderful and patient as I trained for two marathons this past fall, and a 48.6 mile challenge that I will embark on next week. I would like to treat him to a great meal in Manhattan on Wednesday night. [more inside]
I've been dropping off my laundry for the past several years now, but really only know about the drop and fold. My work wardrobe is more business attire these days (male), but can't seem to figure out the terms and services usually available. This may sound a little silly, but I run into language barriers and unclear signs in every laundromat in a 10 block radius. So whats usually available besides the classic wash & fold (and dry cleaning)? -I have button down shirts, what does pressed mean? -Whats the correct term for wash and iron? Sometimes they look puzzled. (sometimes they don't have this service) -If you have your shirts done itemized, the $1.75 each option, what are they doing? -How do most men get there work shirts laundered at these places? Thanks, and note: these laundromat persons around me are all pleasant, and hard workers, but I just can't figure out whats what.
I placed an order on The Body Shop's website on Dec. 1 for cyber monday. There was some issue with shipping (where the courier company was given insufficient information, and never delivered and instead returned the package), and I never got the package that I had paid for. I have called, emailed, and tried numerous time to get in touch with a customer service person. I was on hold for more than half an hour each time, and no representative ever responded to my email. I am infuriated now-- they charged my credit card. What options do I have at this point? What can I do? I want either a refund or my order. I don't care which. [more inside]
We're shopping for a mortgage (in the DC area), and are feeling anxious and frustrated that 1) it's so hard to know who we'll end up with because so many lenders/originators are likely to sell our loan and/or servicing after closing, and 2) it's easy to find complaints about most servicers out there and hard to find anyone that's satisfied. What has your experience been like with the place(s) that own and/or service your mortgage? Or should we put all that to the side and just try to find someone with the best rates/fees and the best reviews/recommendations regarding smooth and quick closing? [more inside]
There used to be a service that took your stared tweets, and make them into a book. I can't find it now and it would be awesome for all the family stories and comments I've saved over the years... [more inside]
A very very dear friend died unexpectedly recently and I have been asked by the family to be among the non-family members who will speak at his memorial service. I've only ever spoken at my mother's memorial service, and I cheated by reading her favorite psalm. I know some things to do and some not to do, but I think I need more thoughts from the hivemind. [more inside]
Hoping I could query the awesomeness of the hive mind for help with referrals to repair an older restaurant model oven/range currently living in a home in north orange county, CA. [more inside]
Do you live in an area with limited cell phone providers due to all the mountains in the way? Do you use either an iPhone 4s or Galaxy S2? Can you share your knowledge with me, please? [more inside]
I am a medical writer working on a large project. Part of this project will involve posting videos of physicians along with a transcript of whatever the speaker is saying. The topic tends to be fairly technical - the physicians will be using Technical Medical Terms that could confuse the average layperson. Length of the videos varies from three to twenty minutes. [more inside]
I read somewhere that the United States Postal Service does not receive any federal or state funds from taxes, that they do all of their own accounting. [more inside]
Guys singled out to the exclusion of girls. Why? [more inside]
Can someone help me with the technical aspects of switching my cell phone from one provider to another? [more inside]
Forgive the crappy typing as I'm doing this on my phone. 2 days ago the transformer in front of our house was struck by lightening. We were without power for a day (which really sucks since we're on a well so without power we have no pump to get water). Anyway power restored but then I notice no router. The router got fried by the lightening and so I call Verizon fios and talk to dude who tells me that the earliest they can send someone out, because its not just router that fried but apparently the main thing to our house as well, is September 10th. I'm pretty pissed and frustrated. I get that it's not their fault and it might be restored earlier but come on, 8 days? Do I have any recourse? Like not paying for 8 days I have no service? I'm thinking of switching but we've only got 2 ISP's in our area, Cox and Verizon. Even the Verizon customer service guy was apologizing and saying that they are short staffed etc. Do I call every day? What's the best way to deal with this. Needless to say right now I'm thinking Verizon sucks in the worst way.
What do I need to know about promoting my small online business using Google AdWords? [more inside]
My front hubcaps are tied on with zip ties. After a major car service, which included checking the brakes and replacing the timing belt, the zip ties are still there. You can't access the wheel nuts without taking off the hub caps. Did my mechanic rip me off? [more inside]
I'm a hostess at an upscale restaurant on the weekends, I have a higher-paying full time job during the week. I have many ADD symptoms I've struggled with, so it's much more challenging for me than the average person. I'm proud of myself for taking the job and building upon my weaknesses (i.e., low spatial intelligence). I was taking a look at the Yelp reviews while working there tonight and my heart SANK - a customer wrote a very nasty review about me, and specified the date, so it can be traced back to me. It was a busy night and I'd had an extremely stressful day before I got there, I know that's no excuse, but I was doing the best I could. Is there anything I can do? Should I message the person explaining/apologizing? If I do, should I ask them to take it down? Should I just quit so they can find someone better? I hate feeling this way. I was laughing, having a good time with the servers tonight, then after reading this felt like crying, everyone could tell something was wrong. I thought I was doing something good for myself by taking this job.
My senior year as an Undergraduate begins this Fall. I go to a large public school that is heavily recruited from by the CIA/NSA etc... I am a Political Science/Russian double major with a 3.81 GPA. My interests are varied: nuclear proliferation, intelligence, conflict, analysis, the role of exponential tech growth, and on and on. Help me discover whether or not Grad school is right for me, and if so how to iron out a few details. [more inside]
I have a question, which I think is about morals and philosophy. I'm pretty sure I can elucidate the thing I'm looking for pretty clearly and hope this doesn't turn into chatfilter. Mainly I'm wondering if formalized discussions of this exist and looking for resources to read up on it. I call it "The Sign Painter's Dilemma" but it could also be a Tattoo Artist's Dilemma... [more inside]
My septuagenerian parents are moving about a van load of their belongs (computers, television, clothes, kitchen dishes, etc.) from coast to coast. Ideally, the company hired would come to their house and respectfully pack everything and then ship it across country where, once again, they would unpack everything. Do you know of such a service? (Related, but not exactly: do you recommend a service for moving a car – vehicle – cross country?) Thank you!