My friend has an HSBC Mexico account, that had about 40,000 dollars in it.. he didn't use the account for a year, he called today to get a new checkbook, and found out the account had zero balance in may of 2013, and the account was closed. HSBC Mexico said they can't give more information unless he goes in person to a branch in Mexico. He is willing to hire a lawyer, or Power of attorney, or someone to investigate this in Mexico who legally represent him. He is currently far from mexico and can't make it there any time soon. His mom is in Mexico, can she get power of attorney? Any advice on how to do this? How can he go about finding a lawyer in Mexico who can help him? Or what actions can he take? He suspects fraudulent activity as he did login to his internet banking last year and saw all his money there.
posted by lijiaxiaoniu
on Feb 20, 2014 -
I recently discovered the identity of a long lost relative who is deceased. Apparently he was in and out of prison his whole life for serious crimes. This was in the Atlanta area from the late 50s thru the 80s. Is there any kind of service available that could search local newspapers for articles about his arrests or trials? [more inside]
posted by hamsterdam
on Feb 7, 2014 -
If you are part of a tenants and residents group or a homeowners' association, have you ever encountered a group which was the entrusted holder of equipment for use by anyone, all year? I am thinking of items that would be missed were they gone. I know a lot already about single-resident-initiated projects. I am more trying to find out if the presence of the items made you more proud or not in your neighborhood and if you ever use or used the item(s).
posted by parmanparman
on Jan 28, 2014 -
We're going on our honeymoon and staying at JW Marriott and a Ritz Carlton in Oahu and Tokyo, respectively.
Since it's our honeymoon, I'm wondering what sorts of 'gratis' services can we attempt to ask for before we arrive? These are things like having them call for hard-to-get restaurants to welcome gifts, to notes thanking us for coming. Wrinkle-- I'm using points (i.e. these are free) but have top Marriott Status (which doesn't get me anywhere at Ritz, I know).
1. Does anyone have any experience in this regard?
2. I booked online, how can I request/let them know regarding this? E-mail? Call? Who?
3.Bonus question: does anyone have any suggested Tokyo spots we can/should ask for help getting in?
posted by sandmanwv
on Jan 23, 2014 -
I'm like every other post-college twentysomething in lots of ways: I make too little money, watch too much Netflix and indulge in an existential crisis oh, about once an hour. Also, like many in my cohort, I love the idea of packing up a ratty old duffel bag and heading off to some far corner of the world to taste, see and do all I can, while maybe giving myself either a leg to stand on once I return to the job market here or the warm-n-fuzzies that come from volunteering and/or service learning. All pretty standard fare. Here comes the doozy of snowflake: I'm in a wheelchair and have certain difficulties with speech fluency, owing to my CP and spastic diplegia diagnosis. Try as I might, I can't get myself to give up on the dream of spending a year or more abroad, even with all this in my way. Help me get there, oh beautiful hivemind? [more inside]
posted by marsbar77
on Jan 19, 2014 -
My husband has been incredibly wonderful and patient as I trained for two marathons this past fall, and a 48.6 mile challenge that I will embark on next week. I would like to treat him to a great meal in Manhattan on Wednesday night. [more inside]
posted by roomthreeseventeen
on Dec 29, 2013 -
I've been dropping off my laundry for the past several years now, but really only know about the drop and fold. My work wardrobe is more business attire these days (male), but can't seem to figure out the terms and services usually available. This may sound a little silly, but I run into language barriers and unclear signs in every laundromat in a 10 block radius.
So whats usually available besides the classic wash & fold (and dry cleaning)?
-I have button down shirts, what does pressed mean?
-Whats the correct term for wash and iron? Sometimes they look puzzled. (sometimes they don't have this service)
-If you have your shirts done itemized, the $1.75 each option, what are they doing?
-How do most men get there work shirts laundered at these places?
Thanks, and note: these laundromat persons around me are all pleasant, and hard workers, but I just can't figure out whats what.
posted by shimmer
on Dec 27, 2013 -
I placed an order on The Body Shop's website on Dec. 1 for cyber monday. There was some issue with shipping (where the courier company was given insufficient information, and never delivered and instead returned the package), and I never got the package that I had paid for.
I have called, emailed, and tried numerous time to get in touch with a customer service person. I was on hold for more than half an hour each time, and no representative ever responded to my email. I am infuriated now-- they charged my credit card.
What options do I have at this point? What can I do? I want either a refund or my order. I don't care which. [more inside]
posted by atetrachordofthree
on Dec 20, 2013 -
We're shopping for a mortgage (in the DC area), and are feeling anxious and frustrated that 1) it's so hard to know who we'll end up with because so many lenders/originators are likely to sell our loan and/or servicing after closing, and 2) it's easy to find complaints about most servicers out there and hard to find anyone that's satisfied. What has your experience been like with the place(s) that own and/or service your mortgage? Or should we put all that to the side and just try to find someone with the best rates/fees and the best reviews/recommendations regarding smooth and quick closing? [more inside]
posted by EmilyClimbs
on Dec 20, 2013 -
There used to be a service that took your stared tweets, and make them into a book. I can't find it now and it would be awesome for all the family stories and comments I've saved over the years... [more inside]
posted by rmathew1
on Nov 6, 2013 -
A very very dear friend died unexpectedly recently and I have been asked by the family to be among the non-family members who will speak at his memorial service. I've only ever spoken at my mother's memorial service, and I cheated by reading her favorite psalm. I know some things to do and some not to do, but I think I need more thoughts from the hivemind. [more inside]
posted by janey47
on Nov 4, 2013 -
Hoping I could query the awesomeness of the hive mind for help with referrals to repair an older restaurant model oven/range currently living in a home in north orange county, CA. [more inside]
posted by Cookbooks and Chaos
on Nov 3, 2013 -
Do you live in an area with limited cell phone providers due to all the mountains in the way? Do you use either an iPhone 4s or Galaxy S2? Can you share your knowledge with me, please? [more inside]
posted by Epsilon-minus semi moron
on Oct 16, 2013 -
I am a medical writer working on a large project. Part of this project will involve posting videos of physicians along with a transcript of whatever the speaker is saying. The topic tends to be fairly technical - the physicians will be using Technical Medical Terms that could confuse the average layperson. Length of the videos varies from three to twenty minutes. [more inside]
posted by Schadenfreudian
on Oct 9, 2013 -
I read somewhere that the United States Postal Service does not receive any federal or state funds from taxes, that they do all of their own accounting. [more inside]
posted by shipbreaker
on Oct 8, 2013 -
Can someone help me with the technical aspects of switching my cell phone from one provider to another? [more inside]
posted by triggerfinger
on Sep 17, 2013 -
Forgive the crappy typing as I'm doing this on my phone. 2 days ago the transformer in front of our house was struck by lightening. We were without power for a day (which really sucks since we're on a well so without power we have no pump to get water). Anyway power restored but then I notice no router. The router got fried by the lightening and so I call Verizon fios and talk to dude who tells me that the earliest they can send someone out, because its not just router that fried but apparently the main thing to our house as well, is September 10th. I'm pretty pissed and frustrated. I get that it's not their fault and it might be restored earlier but come on, 8 days? Do I have any recourse? Like not paying for 8 days I have no service? I'm thinking of switching but we've only got 2 ISP's in our area, Cox and Verizon. Even the Verizon customer service guy was apologizing and saying that they are short staffed etc. Do I call every day? What's the best way to deal with this. Needless to say right now I'm thinking Verizon sucks in the worst way.
posted by lasamana
on Sep 2, 2013 -
What do I need to know about promoting my small online business using Google AdWords? [more inside]
posted by BlahLaLa
on Aug 26, 2013 -
My front hubcaps are tied on with zip ties. After a major car service, which included checking the brakes and replacing the timing belt, the zip ties are still there. You can't access the wheel nuts without taking off the hub caps. Did my mechanic rip me off? [more inside]
posted by UltraFleece
on Aug 4, 2013 -
I'm a hostess at an upscale restaurant on the weekends, I have a higher-paying full time job during the week. I have many ADD symptoms I've struggled with, so it's much more challenging for me than the average person. I'm proud of myself for taking the job and building upon my weaknesses (i.e., low spatial intelligence). I was taking a look at the Yelp reviews while working there tonight and my heart SANK - a customer wrote a very nasty review about me, and specified the date, so it can be traced back to me. It was a busy night and I'd had an extremely stressful day before I got there, I know that's no excuse, but I was doing the best I could. Is there anything I can do? Should I message the person explaining/apologizing? If I do, should I ask them to take it down? Should I just quit so they can find someone better? I hate feeling this way. I was laughing, having a good time with the servers tonight, then after reading this felt like crying, everyone could tell something was wrong. I thought I was doing something good for myself by taking this job.
posted by bluelights
on Jul 16, 2013 -
My senior year as an Undergraduate begins this Fall. I go to a large public school that is heavily recruited from by the CIA/NSA etc... I am a Political Science/Russian double major with a 3.81 GPA. My interests are varied: nuclear proliferation, intelligence, conflict, analysis, the role of exponential tech growth, and on and on. Help me discover whether or not Grad school is right for me, and if so how to iron out a few details. [more inside]
posted by 221bbs
on Jul 9, 2013 -
I have a question, which I think is about morals and philosophy. I'm pretty sure I can elucidate the thing I'm looking for pretty clearly and hope this doesn't turn into chatfilter. Mainly I'm wondering if formalized discussions of this exist and looking for resources to read up on it. I call it "The Sign Painter's Dilemma" but it could also be a Tattoo Artist's Dilemma... [more inside]
posted by Infinity_8
on Jul 2, 2013 -
My septuagenerian parents are moving about a van load of their belongs (computers, television, clothes, kitchen dishes, etc.) from coast to coast. Ideally, the company hired would come to their house and respectfully pack everything and then ship it across country where, once again, they would unpack everything.
Do you know of such a service?
(Related, but not exactly: do you recommend a service for moving a car – vehicle – cross country?)
posted by noway
on Jun 25, 2013 -
I live in the Bay Area and often find myself wanting things, especially delicious location-specific foods, from stores in other cities that don't offer e-commerce and/or won't ship to me. (Example
.) I want to pay someone --companies, individuals, I don't care-- to buy the things, pack them up, and ship them to me. This seems like it'd be a fairly common need/want, so someone must have set up a business offering it, right..?
posted by Susan PG
on Jun 15, 2013 -
I've been thinking of starting a small, single-serving Web site that offers a very specific service for $10. I was thinking about calling it “Sawbuck [Service]”. How much confidence should I have that the word "sawbuck" will be understood by most casual readers as meaning $10?
posted by Shepherd
on Jun 4, 2013 -
nov. 2012 I bought a kyocera rise smart phone from Virgin Mobile and upgraded my plan to go along with it. I'd been a VM customer for 12 years. It took me a while to realize that the phone was not working properly, when trying to make a call, or other task the screen would go black and the phone turn off. I called several times, could never get a CSR to understand the problem and/or come up with a fix. I lived with the problem until about a month ago when, following a failed emergency (life threatening) phone call I started calling regularly to get a fix. It never happened and finally I got the offer of a replacement phone. [more inside]
posted by NorthCoastCafe
on May 31, 2013 -
On Monday morning, my mortgage servicer withdrew my mortgage payment from my checking account, along with an additional withdrawal of close to $2000. [more inside]
posted by rocketman
on May 16, 2013 -
Are you someone who has worked in a restaurant? Can you tell me why Sunday brunch is apparently the meal people hate to make and/or serve? I have no experience in the food service industry, but as a big fan of brunch, I'm curious for first hand opinions. (Or feel free to tell me that the two examples inside are totally bunk.) [more inside]
posted by librarianamy
on May 8, 2013 -
I usually over tip--22-25 percent. But I was confused about something that happened tonight. I went to a new bar, kind of a renovated dive, with a friend. We both ordered cocktails, I ordered a charchturie (sp) platter and he ordered a pizza. My food came right away, and both of our drinks came quickly. The bar was empty for our first drinks, but was filling up quickly. We ordered a second drink. The bar was filled with people that the bar tender seemed to know. The second drink came. No sign of pizza, it was more than an hour at this point. We remind the bartender, who is also the server twice. He finally says, five minutes, and five minutes later, the pizza comes. This would have been 90 minutes. No offer to comp the food, no apologies, but the food was really good, the drinks were strong, and I would like to go back...I tipped 4 on a 32 bill, after tax. They also split the bill in a weird manner. My friends kind of shy, so I took his lead, and didn't complain. How much should I have tipped? Should I have complained? Should I go back to complain? What's the protocol here?
posted by PinkMoose
on Apr 28, 2013 -
I am sorry to ask such a dumb question, but I have a very early flight from South Park Slope to LaGuardia, and googling car services so far is returning not great results. Is there a car service someone can recommend for an early pick up (our flight is at 5:30 a.m.)?
posted by Peemster
on Mar 19, 2013 -
I need a non-Google Maps alternative, due to limitations in how Google displays My Maps. Mapchannels.com is very flexible, but it has two issues: its display doesn't seem to work for mobile users, and it displays small ads (and has suspended its former policy of letting a map creator pay to remove ads). Other options? [more inside]
posted by kalapierson
on Mar 13, 2013 -
First, let me state that I have no idea if these two things are interrelated, but it seems like they could be, so I'm going to go ahead and conjecture here: our AT&T cell phone service drops from nearly full 3G to one bar from time to time (usually during calls, of course) and our wi-fi does the same thing. I've tried timing it and I can't seem to nail it down to anything. Could these service drops be related? [more inside]
posted by summerteeth
on Feb 26, 2013 -
I am 27 years old, and now considering whether I should join the Air Force on an intelligence track in order to improve my chances of getting a job at State, or just improving my career options in general. Is this a wise decision? [more inside]
posted by masterisosceles
on Feb 18, 2013 -
We pay $200 a month for weekly service that includes all trimming, upkeep, lawn service for 3 lawns, significant pruning and leaf cleanup from 12 trees (citrus, pine, chinese elms, japanese maple, coastal oak, liquid ambars). Is this too much? What do you pay and what do you get for it? [more inside]
posted by dottiechang
on Jan 28, 2013 -
Law portals & content portals use their Terms of Service to restrict access to data beyond what they can restrict by means of copyright. What are the limits to this practice, and the history of enforcement? [more inside]
posted by tmcw
on Jan 11, 2013 -
Asking for recommendations for an answering service, with a live person that can answer our office phones for a week. [more inside]
posted by gemmy
on Jan 10, 2013 -
I'm being forced to answer phones at work. I have NO clue and NO ability how to do this and I have to start NOW. How do I make this situation less horrible? [more inside]
posted by anonymous
on Jan 7, 2013 -
Any National Park Service or other closely affiliated agency (BLM, Army Corps of Engineers, etc) able to speak about their experience with said agency? [more inside]
posted by melizabeth
on Dec 13, 2012 -
I have a friend who will be taking care of her mom in Jackson, MS, next week while the latter undergoes surgery. Because said friend survived an accident a few years ago and consequently prefers not to drive, can you recommend a solution for getting them both to the hospital and back? She seems to think Jackson does not have cabs, but I suspect there is a better solution. I do not know which hospital they will be visiting.
posted by billtron
on Dec 9, 2012 -
You’re an academic, and every now and then, often on short notice, you’ve got to put together an application which includes your papers, your grants, your service (and so on) and it’s in a different format and order to the last time. Would you pay someone to keep track of this stuff AND format your application/review? What do you need them to keep track of? Tell me more. What do you want?
posted by b33j
on Oct 14, 2012 -
Online service for wildcard e-mail address forwarding for a given domain? [more inside]
posted by pbh
on Sep 29, 2012 -
What is the story behind the pop-cultural trope of the "Japanese Houseboy?" [more inside]
posted by Miko
on Sep 22, 2012 -
I have a really good idea for an online...website thing. Involving user submission. I don't know anything about programming or what-all. Help me figure out what tools I need to create this! [more inside]
posted by threeants
on Sep 3, 2012 -
Is cheap book-scanning available to consumers yet? I'd like to get a few hundred books scanned, to save space, destructive OK. AskMe hasn't addressed this for a couple of years, and I'm hoping folks know - and ideally have personally experience with - what the best options are these days.
posted by caitlinb
on Sep 1, 2012 -
Help me name my new service! I'm opening a consulting service specialised in improving listings for bed&breakfast websites like airbnb, home away from home, 9flats etc... and I'm struggling to chose a name. Tell me what you think? [more inside]
posted by PardonMyFrench
on Aug 28, 2012 -
Is there a package service which will hold onto my packages and deliver them on certain dates into the future? I guess what I'm wondering is, say you're dying, but you want to be able to send care packages to your kid on special days over the next couple of years (or longer) - is there a company that will do this? [more inside]
posted by Sully
on Jul 24, 2012 -