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Service or application to publicly visualize and analyze survey data?

I'm looking for a service or application that will make it easy for me to allow anyone to browse, analyze, and visualize the results of several large surveys (hundreds of questions, thousands of responses). Nothing overly complex – I'd just like people to be able to do some basic cross-tabulation and analysis of the survey responses. [more inside]
posted by muta on Jul 3, 2014 - 1 answer

Restaurant delivery service in Gainesville FL?

So my sister just had her second wee tot and we thought it might be nice to get her and her hubs a gift certificate from one of those places where you can pick from Many restaurants and then little men bring you food. Google suggests there are more than one in Hogtown. Any recommendations or disrecommendations?
posted by ROU_Xenophobe on Jun 18, 2014 - 2 answers

Recommend helpdesk solution for chat and e-mail support with ticketing?

I work for a small eCommerce company that provides customer support via live chat and e-mail, and relies heavily on it. The people who chat with the agents are not necessarily people who have bought or sold anything or even used the site yet, so being able to ask questions in real time could help them decide whether to use our site. We would like to implement a helpdesk solution that does chat very well and can provide good analytics so that we can assess agent ratings, why the customer contacted us, and issues that are driving up volume. It also has to be a third-party cloud-based solution because we don't have the resources to set it up on our own system. Do you have any recommendations? [more inside]
posted by Lush on Jun 4, 2014 - 5 answers

What is the greatest impact I can make with volunteer or service work?

Suppose I want to do service or volunteer work, not just to have fun or meet people, but to really make the biggest, most necessary, most impactful, most meaningful change I can. What type of service work is that? I'm in Boston.
posted by htid on May 26, 2014 - 27 answers

$220 for a service, or put that towards a new bicycle?

I have an 18 month old Trek 7.1FX hybrid bike ($450 new) that I use to commute 5 days, 120km per week. Should I spend half the cost of a new bike on a service, or put that towards a new bike? [more inside]
posted by UltraFleece on May 16, 2014 - 15 answers

Time to look for a new job? Lacking the resources to help patients...

I've been working for a medical supply company for almost a year now within the medical records department. Excited at first when I started last May of 2013 after being laid off for 3 months from my optical job for 8 years. Double the pay plus benefits to boot. Fast forward to April now and I've become semi-miserable the past 2-3 weeks. [more inside]
posted by tnar23 on Apr 9, 2014 - 12 answers

Is the Peace Corps considering domestic (US) assignments?

I've heard a couple of times now that the Peace Corps may start developing programs/sending volunteers to hard-hit places in the US, that are the functional equivalent of third-world countries. There's (unsurprisingly) nothing of the sort on their website, but I think it's a great idea, if it could be done in a way that did not offend the pride of the state in question. Does anyone have information as to whether this is an actual proposal?
posted by mmiddle on Mar 27, 2014 - 11 answers

Help my friend find a lawyer to represent him for banking in Mexico

My friend has an HSBC Mexico account, that had about 40,000 dollars in it.. he didn't use the account for a year, he called today to get a new checkbook, and found out the account had zero balance in may of 2013, and the account was closed. HSBC Mexico said they can't give more information unless he goes in person to a branch in Mexico. He is willing to hire a lawyer, or Power of attorney, or someone to investigate this in Mexico who legally represent him. He is currently far from mexico and can't make it there any time soon. His mom is in Mexico, can she get power of attorney?

Any advice on how to do this? How can he go about finding a lawyer in Mexico who can help him? Or what actions can he take? He suspects fraudulent activity as he did login to his internet banking last year and saw all his money there.
posted by lijiaxiaoniu on Feb 20, 2014 - 2 answers

Research Help in Another City - Atlanta Crime Edition

I recently discovered the identity of a long lost relative who is deceased. Apparently he was in and out of prison his whole life for serious crimes. This was in the Atlanta area from the late 50s thru the 80s. Is there any kind of service available that could search local newspapers for articles about his arrests or trials? [more inside]
posted by hamsterdam on Feb 7, 2014 - 7 answers

neighborhood group assets for all?

If you are part of a tenants and residents group or a homeowners' association, have you ever encountered a group which was the entrusted holder of equipment for use by anyone, all year? I am thinking of items that would be missed were they gone. I know a lot already about single-resident-initiated projects. I am more trying to find out if the presence of the items made you more proud or not in your neighborhood and if you ever use or used the item(s).
posted by parmanparman on Jan 28, 2014 - 5 answers

Nice Hotel, Honeymoon, what service can I request?

We're going on our honeymoon and staying at JW Marriott and a Ritz Carlton in Oahu and Tokyo, respectively. Since it's our honeymoon, I'm wondering what sorts of 'gratis' services can we attempt to ask for before we arrive? These are things like having them call for hard-to-get restaurants to welcome gifts, to notes thanking us for coming. Wrinkle-- I'm using points (i.e. these are free) but have top Marriott Status (which doesn't get me anywhere at Ritz, I know). 1. Does anyone have any experience in this regard? 2. I booked online, how can I request/let them know regarding this? E-mail? Call? Who? 3.Bonus question: does anyone have any suggested Tokyo spots we can/should ask for help getting in?
posted by sandmanwv on Jan 23, 2014 - 14 answers

Help me feed my 20-something wanderlust. Difficulty level: Wheelchair

I'm like every other post-college twentysomething in lots of ways: I make too little money, watch too much Netflix and indulge in an existential crisis oh, about once an hour. Also, like many in my cohort, I love the idea of packing up a ratty old duffel bag and heading off to some far corner of the world to taste, see and do all I can, while maybe giving myself either a leg to stand on once I return to the job market here or the warm-n-fuzzies that come from volunteering and/or service learning. All pretty standard fare. Here comes the doozy of snowflake: I'm in a wheelchair and have certain difficulties with speech fluency, owing to my CP and spastic diplegia diagnosis. Try as I might, I can't get myself to give up on the dream of spending a year or more abroad, even with all this in my way. Help me get there, oh beautiful hivemind? [more inside]
posted by marsbar77 on Jan 19, 2014 - 16 answers

New Year's night, dinner in Manhattan; GREAT service?

My husband has been incredibly wonderful and patient as I trained for two marathons this past fall, and a 48.6 mile challenge that I will embark on next week. I would like to treat him to a great meal in Manhattan on Wednesday night. [more inside]
posted by roomthreeseventeen on Dec 29, 2013 - 6 answers

101 guide to NYC laundry service

I've been dropping off my laundry for the past several years now, but really only know about the drop and fold. My work wardrobe is more business attire these days (male), but can't seem to figure out the terms and services usually available. This may sound a little silly, but I run into language barriers and unclear signs in every laundromat in a 10 block radius. So whats usually available besides the classic wash & fold (and dry cleaning)? -I have button down shirts, what does pressed mean? -Whats the correct term for wash and iron? Sometimes they look puzzled. (sometimes they don't have this service) -If you have your shirts done itemized, the $1.75 each option, what are they doing? -How do most men get there work shirts laundered at these places? Thanks, and note: these laundromat persons around me are all pleasant, and hard workers, but I just can't figure out whats what.
posted by shimmer on Dec 27, 2013 - 10 answers

What can a customer do?

I placed an order on The Body Shop's website on Dec. 1 for cyber monday. There was some issue with shipping (where the courier company was given insufficient information, and never delivered and instead returned the package), and I never got the package that I had paid for. I have called, emailed, and tried numerous time to get in touch with a customer service person. I was on hold for more than half an hour each time, and no representative ever responded to my email. I am infuriated now-- they charged my credit card. What options do I have at this point? What can I do? I want either a refund or my order. I don't care which. [more inside]
posted by atetrachordofthree on Dec 20, 2013 - 17 answers

Who owns/services your mortgage and what're they like? Does it matter?

We're shopping for a mortgage (in the DC area), and are feeling anxious and frustrated that 1) it's so hard to know who we'll end up with because so many lenders/originators are likely to sell our loan and/or servicing after closing, and 2) it's easy to find complaints about most servicers out there and hard to find anyone that's satisfied.  What has your experience been like with the place(s) that own and/or service your mortgage?  Or should we put all that to the side and just try to find someone with the best rates/fees and the best reviews/recommendations regarding smooth and quick closing? [more inside]
posted by EmilyClimbs on Dec 20, 2013 - 21 answers

Making a book of Favorate Tweets

There used to be a service that took your stared tweets, and make them into a book. I can't find it now and it would be awesome for all the family stories and comments I've saved over the years... [more inside]
posted by rmathew1 on Nov 6, 2013 - 3 answers

First time Eulogist. Helpful hints?

A very very dear friend died unexpectedly recently and I have been asked by the family to be among the non-family members who will speak at his memorial service. I've only ever spoken at my mother's memorial service, and I cheated by reading her favorite psalm. I know some things to do and some not to do, but I think I need more thoughts from the hivemind. [more inside]
posted by janey47 on Nov 4, 2013 - 17 answers

Oven/Range Repair - North Orange County Edition

Hoping I could query the awesomeness of the hive mind for help with referrals to repair an older restaurant model oven/range currently living in a home in north orange county, CA. [more inside]
posted by Cookbooks and Chaos on Nov 3, 2013 - 1 answer

iPhone 4s or Galaxy S2

Do you live in an area with limited cell phone providers due to all the mountains in the way? Do you use either an iPhone 4s or Galaxy S2? Can you share your knowledge with me, please? [more inside]
posted by Epsilon-minus semi moron on Oct 16, 2013 - 5 answers

Seeking Recommendations for Reliable Automatic (or Human) Transcription

I am a medical writer working on a large project. Part of this project will involve posting videos of physicians along with a transcript of whatever the speaker is saying. The topic tends to be fairly technical - the physicians will be using Technical Medical Terms that could confuse the average layperson. Length of the videos varies from three to twenty minutes. [more inside]
posted by Schadenfreudian on Oct 9, 2013 - 6 answers

Is the United States Postal Service under attack?

I read somewhere that the United States Postal Service does not receive any federal or state funds from taxes, that they do all of their own accounting. [more inside]
posted by shipbreaker on Oct 8, 2013 - 13 answers

Selective Service Indeed

Guys singled out to the exclusion of girls. Why? [more inside]
posted by terrier319 on Sep 29, 2013 - 19 answers

Help me switch my phone from one provider to another

Can someone help me with the technical aspects of switching my cell phone from one provider to another? [more inside]
posted by triggerfinger on Sep 17, 2013 - 5 answers

It's like the dark ages here....

Forgive the crappy typing as I'm doing this on my phone. 2 days ago the transformer in front of our house was struck by lightening. We were without power for a day (which really sucks since we're on a well so without power we have no pump to get water). Anyway power restored but then I notice no router. The router got fried by the lightening and so I call Verizon fios and talk to dude who tells me that the earliest they can send someone out, because its not just router that fried but apparently the main thing to our house as well, is September 10th. I'm pretty pissed and frustrated. I get that it's not their fault and it might be restored earlier but come on, 8 days? Do I have any recourse? Like not paying for 8 days I have no service? I'm thinking of switching but we've only got 2 ISP's in our area, Cox and Verizon. Even the Verizon customer service guy was apologizing and saying that they are short staffed etc. Do I call every day? What's the best way to deal with this. Needless to say right now I'm thinking Verizon sucks in the worst way.
posted by lasamana on Sep 2, 2013 - 9 answers

Should I just google this?

What do I need to know about promoting my small online business using Google AdWords? [more inside]
posted by BlahLaLa on Aug 26, 2013 - 9 answers

Did my mechanic just rip me off?

My front hubcaps are tied on with zip ties. After a major car service, which included checking the brakes and replacing the timing belt, the zip ties are still there. You can't access the wheel nuts without taking off the hub caps. Did my mechanic rip me off? [more inside]
posted by UltraFleece on Aug 4, 2013 - 15 answers

How to handle a negative review on Yelp?

I'm a hostess at an upscale restaurant on the weekends, I have a higher-paying full time job during the week. I have many ADD symptoms I've struggled with, so it's much more challenging for me than the average person. I'm proud of myself for taking the job and building upon my weaknesses (i.e., low spatial intelligence). I was taking a look at the Yelp reviews while working there tonight and my heart SANK - a customer wrote a very nasty review about me, and specified the date, so it can be traced back to me. It was a busy night and I'd had an extremely stressful day before I got there, I know that's no excuse, but I was doing the best I could. Is there anything I can do? Should I message the person explaining/apologizing? If I do, should I ask them to take it down? Should I just quit so they can find someone better? I hate feeling this way. I was laughing, having a good time with the servers tonight, then after reading this felt like crying, everyone could tell something was wrong. I thought I was doing something good for myself by taking this job.
posted by bluelights on Jul 16, 2013 - 50 answers

What Do Foreign Service/Intelligence Grad Programs Expect of Me?

My senior year as an Undergraduate begins this Fall. I go to a large public school that is heavily recruited from by the CIA/NSA etc... I am a Political Science/Russian double major with a 3.81 GPA. My interests are varied: nuclear proliferation, intelligence, conflict, analysis, the role of exponential tech growth, and on and on. Help me discover whether or not Grad school is right for me, and if so how to iron out a few details. [more inside]
posted by 221bbs on Jul 9, 2013 - 11 answers

The Sign Painter's Dilemma: Is there such a thing?

I have a question, which I think is about morals and philosophy. I'm pretty sure I can elucidate the thing I'm looking for pretty clearly and hope this doesn't turn into chatfilter. Mainly I'm wondering if formalized discussions of this exist and looking for resources to read up on it. I call it "The Sign Painter's Dilemma" but it could also be a Tattoo Artist's Dilemma... [more inside]
posted by Infinity_8 on Jul 2, 2013 - 19 answers

Best "white glove" cross-country moving service for a "van load"

My septuagenerian parents are moving about a van load of their belongs (computers, television, clothes, kitchen dishes, etc.) from coast to coast. Ideally, the company hired would come to their house and respectfully pack everything and then ship it across country where, once again, they would unpack everything. Do you know of such a service? (Related, but not exactly: do you recommend a service for moving a car – vehicle – cross country?) Thank you!
posted by noway on Jun 25, 2013 - 7 answers

Cross-border buying/packing/shipping service?

I live in the Bay Area and often find myself wanting things, especially delicious location-specific foods, from stores in other cities that don't offer e-commerce and/or won't ship to me. (Example, example, example.) I want to pay someone --companies, individuals, I don't care-- to buy the things, pack them up, and ship them to me. This seems like it'd be a fairly common need/want, so someone must have set up a business offering it, right..?
posted by Susan PG on Jun 15, 2013 - 5 answers

Is "sawbuck" generally recognized as $10 in North America? Elsewhere?

I've been thinking of starting a small, single-serving Web site that offers a very specific service for $10. I was thinking about calling it “Sawbuck [Service]”. How much confidence should I have that the word "sawbuck" will be understood by most casual readers as meaning $10?
posted by Shepherd on Jun 4, 2013 - 110 answers

virgin mobile defective phone problems

nov. 2012 I bought a kyocera rise smart phone from Virgin Mobile and upgraded my plan to go along with it. I'd been a VM customer for 12 years. It took me a while to realize that the phone was not working properly, when trying to make a call, or other task the screen would go black and the phone turn off. I called several times, could never get a CSR to understand the problem and/or come up with a fix. I lived with the problem until about a month ago when, following a failed emergency (life threatening) phone call I started calling regularly to get a fix. It never happened and finally I got the offer of a replacement phone. [more inside]
posted by NorthCoastCafe on May 31, 2013 - 8 answers

How can I pressure my mortgage servicer to give me my money back?

On Monday morning, my mortgage servicer withdrew my mortgage payment from my checking account, along with an additional withdrawal of close to $2000. [more inside]
posted by rocketman on May 16, 2013 - 20 answers

What's so bad about french toast & mimosas?

Are you someone who has worked in a restaurant? Can you tell me why Sunday brunch is apparently the meal people hate to make and/or serve? I have no experience in the food service industry, but as a big fan of brunch, I'm curious for first hand opinions. (Or feel free to tell me that the two examples inside are totally bunk.) [more inside]
posted by librarianamy on May 8, 2013 - 37 answers

Yet Another Tipping Question

I usually over tip--22-25 percent. But I was confused about something that happened tonight. I went to a new bar, kind of a renovated dive, with a friend. We both ordered cocktails, I ordered a charchturie (sp) platter and he ordered a pizza. My food came right away, and both of our drinks came quickly. The bar was empty for our first drinks, but was filling up quickly. We ordered a second drink. The bar was filled with people that the bar tender seemed to know. The second drink came. No sign of pizza, it was more than an hour at this point. We remind the bartender, who is also the server twice. He finally says, five minutes, and five minutes later, the pizza comes. This would have been 90 minutes. No offer to comp the food, no apologies, but the food was really good, the drinks were strong, and I would like to go back...I tipped 4 on a 32 bill, after tax. They also split the bill in a weird manner. My friends kind of shy, so I took his lead, and didn't complain. How much should I have tipped? Should I have complained? Should I go back to complain? What's the protocol here?
posted by PinkMoose on Apr 28, 2013 - 25 answers

YANAMC, YANMMC, but maybe you can answer this anyway

Why would a letter come back "not deliverable as addressed" when the address is correct? [more inside]
posted by thetortoise on Apr 5, 2013 - 11 answers

What's a good car service from Brooklyn to LaGuardia?

I am sorry to ask such a dumb question, but I have a very early flight from South Park Slope to LaGuardia, and googling car services so far is returning not great results. Is there a car service someone can recommend for an early pick up (our flight is at 5:30 a.m.)?
posted by Peemster on Mar 19, 2013 - 13 answers

Google Maps alternative (using standard KML import) that's ad-free?

I need a non-Google Maps alternative, due to limitations in how Google displays My Maps. Mapchannels.com is very flexible, but it has two issues: its display doesn't seem to work for mobile users, and it displays small ads (and has suspended its former policy of letting a map creator pay to remove ads). Other options? [more inside]
posted by kalapierson on Mar 13, 2013 - 6 answers

Wi-Fi and cell service drop out intermittently at our apartment. Why?

First, let me state that I have no idea if these two things are interrelated, but it seems like they could be, so I'm going to go ahead and conjecture here: our AT&T cell phone service drops from nearly full 3G to one bar from time to time (usually during calls, of course) and our wi-fi does the same thing. I've tried timing it and I can't seem to nail it down to anything. Could these service drops be related? [more inside]
posted by summerteeth on Feb 26, 2013 - 5 answers

Should I join the Air Force if I want to break into Diplomacy/Intel?

I am 27 years old, and now considering whether I should join the Air Force on an intelligence track in order to improve my chances of getting a job at State, or just improving my career options in general. Is this a wise decision? [more inside]
posted by masterisosceles on Feb 18, 2013 - 9 answers

Pasadena, CA area, is my gardener too expensive? $200/mo

We pay $200 a month for weekly service that includes all trimming, upkeep, lawn service for 3 lawns, significant pruning and leaf cleanup from 12 trees (citrus, pine, chinese elms, japanese maple, coastal oak, liquid ambars). Is this too much? What do you pay and what do you get for it? [more inside]
posted by dottiechang on Jan 28, 2013 - 15 answers

How Far Can Terms of Service Go for Restricting Data Access?

Law portals & content portals use their Terms of Service to restrict access to data beyond what they can restrict by means of copyright. What are the limits to this practice, and the history of enforcement? [more inside]
posted by tmcw on Jan 11, 2013 - 10 answers

Have you used a good temporary answering service?

Asking for recommendations for an answering service, with a live person that can answer our office phones for a week. [more inside]
posted by gemmy on Jan 10, 2013 - 4 answers

I'm the idiot on the phone help line that can't help you

I'm being forced to answer phones at work. I have NO clue and NO ability how to do this and I have to start NOW. How do I make this situation less horrible? [more inside]
posted by anonymous on Jan 7, 2013 - 26 answers

What's your experience with the NPS?

Any National Park Service or other closely affiliated agency (BLM, Army Corps of Engineers, etc) able to speak about their experience with said agency? [more inside]
posted by melizabeth on Dec 13, 2012 - 5 answers

Getting around Jackson, MS

I have a friend who will be taking care of her mom in Jackson, MS, next week while the latter undergoes surgery. Because said friend survived an accident a few years ago and consequently prefers not to drive, can you recommend a solution for getting them both to the hospital and back? She seems to think Jackson does not have cabs, but I suspect there is a better solution. I do not know which hospital they will be visiting.
posted by billtron on Dec 9, 2012 - 8 answers

Will an iPad bought in the US get service from Apple in Europe?

Will an iPad bought in the US get service from Apple in Europe? [more inside]
posted by Grinder on Nov 7, 2012 - 7 answers

Professor, isn't it time for your nap?

You’re an academic, and every now and then, often on short notice, you’ve got to put together an application which includes your papers, your grants, your service (and so on) and it’s in a different format and order to the last time. Would you pay someone to keep track of this stuff AND format your application/review? What do you need them to keep track of? Tell me more. What do you want?
posted by b33j on Oct 14, 2012 - 18 answers

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