I had a book published by Wiley this year (YAY!). It was a labor of love, and I believe it will help A LOT of people, but I am very shy about self-promotion. I speak at conferences all over the world, but my employer (who owns the book rights) will only allow me to give away copies, not sell them at these events, so all the excitement only amounts to a handful of sales when I speak. How do I get the word out to real readers, and expand my readership without looking like a self-promoting windbag? I am willing to spend $, but I want to spend it wisely. [more inside]
I work in fraud prevention for a medium-sized online company based in the US. Our service allows domestic and international vendors to sell to our customer base using our platform. Think Etsy or AirBnB, with one major difference: buyers have no way to rate vendors or leave public feedback. Please trust that this is one part of our site and culture that is not going to change. The responsibility for vetting our vendors lies with us, and here’s where the problem comes in. There has got to be a way for us to do this better. [more inside]
We live outside the UK. We're going to be in London from this Sunday to Wednesday. We want to take advantage of the sales without wasting time that could be better used sightseeing. Are the sales still on in the places we want to shop? Is Oxford Street as good as anywhere for our purposes? [more inside]
I've got a salesman who has been with me for a long time. I can't stand him. He's disruptive, grandstanding, and has an ego that is unbelievable. He has every other employee in my company pissed off at him at all times due to his insults and personal jabs. He's let his sales numbers go to his head. [more inside]
American guy, longtime expat living in Asia and Europe. I'm comfortable financially with social security plus freelance writing/marketing gigs – but not especially in love with my work and want to try a new venture. [more inside]
I would like to buy this sofa from CB2. I would not like to pay full price. Do they ever have sales or promotions on furniture? [more inside]
A friend and I are starting an Etsy store. We're planning to sell a bunch of vintage clothes I collected in the nineties but do not wear, and then move on to reselling. I am confused about the tax implications and the best process. You Are Not My Tax Lawyer, but.... [more inside]
I am looking for pricing references (e.g. what to charge) for photography sold to a business, for example a photographer selling a few landscape photos for use on a large banking client's website. Any recommendations would be appreciated! All I'm finding in books and online are wedding & high school portrait prices.
A while ago, I sold a site to some bizarre sketchy people. I've never been able to understand why they bought it, since they removed all the monetization from the site. Can you help me figure it out? [more inside]
I volunteered to give a talk at a large company about a piece of software. Not sure how to do this. [more inside]
I stumbled into a new bottle of 15 year old Pappy Van Winkle, and hope to sell for a reasonably maximal price. I think eBay discourages alcohol, Craigs List seems ill-suited, retailers will want a bargain, and I’d like to avoid scams. Is there an established, reasonably self-screened forum or listing service for this sort of thing?
I recently had to pay a heavy early termination fee from a gym membership in New Jersey of $99.99. I noticed they charged my card $106.99. When I called the gym they said that the $7.00 is for New Jersey sales tax. I was wondering if this is legal for the business (not sure if this differs by state). More specifically - is it standard for a business to charge sales tax on a penalty fee that relates to a service?
If someone buys something that ends up having sentimental value to someone else and was previously owned by them, are you obligated to give it to that person/s? [more inside]
A spiritual follow-up to this question - I have a hobby that is producing stuff that people occasionally buy from my Etsy shop. After an initial flurry in the spring, sales have dried up over the summer. I feel like My People are out there - how do I find them without spending more time shilling than actually making stuff? [more inside]
I just purchased some home automation items from Belkin and was surprised they charged me sales tax when they have no physical location in the state of Vermont. They won't reimburse me without proof from me that Vermont doesn't charge sales tax for such transactions. [more inside]
For a specific project at work, we will require an iPad in the near future (say, next week or two). We are only interested in new merchandise (NOT refurbished or used). I was tasked with exploring the best prices on iPads. We are not constrained to any specific vendors, but obviously need a reputable one. I thought the prices of Apple products were essentially uniform across retailers -- but are there deals to be had on new iPads? If so, how do I find them? [more inside]
Been looking to buy a home in a particular neighborhood and within the span of only a couple of months the prices have increased dramatically. [more inside]
I've been looking for a place to buy. At first I was just visiting open houses, but then I decided to use a broker because I thought they could show me listings that I couldn't find myself. [more inside]
My new job uses Salesforce.com and competition to uncover the good stuff, even from the semi-discarded "Shark Tank" leads and contacts. Teach me your tricks for sorting leads and contacts to find potential sales. What are the best filters to add when creating views to screen out junk? What are the best ways to make sure that if an old lead starts to come back from the dead (say, with fresh Pardot activity) that I get there first? I am ready to learn, sensei. Show me the way.
I am shopping for a used car, and I found one which passed most of the points in my initial inspection. When I proposed meeting the owner and the car at a mechanic for a complete pre-purchase inspection--for which I offered to pay--the owner said he'd only agree to the inspection if I gave him a $500 deposit. The deposit would be non-refundable if the car passed the mechanic's pre-purchase inspection. [more inside]
I will be in southern China (HK, Shenzhen, Guangzhou area) for the next 2 years with a spouse and would like to land a job myself. I want to combine my interest in exporting from China with my 20+ years in international sales/marketing with IBM, Lotus, and other IT companies. Would my sales and marketing stripes be attractive to a trading company who needed an older, polished, confident male to interface with English-speaking prospects or clients? Willing to be employee or freelance. Thanks.
Just got a new gig, and want to take some potential clients to a nice lunch after a facility tour. The new gig is in Burbank, and in my experience cuisine in Burbank is limited to Frontier Wok, chain restaurants and Ikea meatballs. Please help me with suggestions of good Burbank and Burbank-adjacent restaurants for client lunches. Bonus points for healthy places where fitness-oriented clients can feel at home.
I have a personal twitter account that's a pretty common two-word English phrase. Someone's contacted me asking about acquiring the name, to use for a brand new business with the same name. I'm looking for advice from people familiar with these negotiations. How do you evaluate the value of a twitter name, and what's a reasonable starting offer? [more inside]
I live in Seattle and travel to Oregon (Portland area) several times per year. What strategies can I use to best take advantage of the fact that the state has zero sales tax? Sure, I can just buy stuff when I'm there, but can I buy items online and ship them to an Oregon address? Or does that trigger sales tax in the originating state? [more inside]
I'm finally ready to put my Memphis house on the market again, so have to find an ethical, skilled professional realtor there (I live 3 hours away). Ideally this would be someone who learned the business, and performance standards, in at least one other major American city. [more inside]
I have stumbled into a completely foreign land in which I am way outside of my comfort zone, and am looking for some direction. With a background in software design/development, I now find myself a proud owner of a side-business that has created a new line of consumer products (sports related). The hitch is that we have flown very much below the radar during development, but are now ready to sell these things... but we aren't sales-guys. [more inside]
I came into a job because my boss promised me the opportunity to move into management within two years. Four months later, he wants me to stop working for him because I have made him too busy. Other sales people express the same reluctance, I have made them too busy, they say. I am so bored. Please help me make sense of this and know where to go? [more inside]
I recently was hired at a high-end luxury retail store where traffic is low, and it's a client cultivating environment. My previous experience in retail sales has been in higher-volume stores and I want to hear from people who work in this type of luxury-driven culture about what's worked and what doesn't to be successful.
A friend and former colleague came to us as subject matter experts in international sales and market development. He came to us for our expertise but he will not listen to our recommendations and is putting us on the brink of failure and this is a company that should not be failing. What are techniques for dealing with stubborn people that refuse to listen and learn in a professional situation? [more inside]
Given that anyone can claim to be a photographer (myself included), how can I best (casually) sell my amateur photos? After reading about someone else's troubles selling fantastic photos on Etsy, is it more likely to make a sale on a site that does all the printing on their end? Is it better to upload photos daily to multiple sites, or is that considered poor form? Please tell me more of photo sites and their related etiquette. [more inside]
I have a cramped S.F. bedroom, with enough room for a king-sized bed, but little else. I would like for my partner and I to be able to watch torrented and streamed programming in comfort whilst on the bed, ideally on something more robust than a Roku. Like a real PC... preferably Windows-based. A reasonably sized display. 12" or larger. Swivel-mounted to the wall (recommend hardware for this please!) Perhaps a touch interface. Ideally with a real wireless keyboard / mouse solution. Possibly even something a graphics tablet can be hooked up to. The ability to be hooked up to the network and store away a ton of shows. Hardware that is off the floor, and not overheating and gathering dust under the bed. The ability to handle some relatively undemanding gaming. Low power usage. Can any of you recommend the best hardware to make this happen? Extra points if you can point to parts of the solution that are either advertised or likely to be advertised as on sale for Black Friday.
I made my Christmas gift list early, and I'm looking for a way to watch for sales on this specific list of items between now and early December without having to check every sale flyer for every possible store every week. Does this exist as a web service or an app? [more inside]
Sales Question from a non-Sales Guy: How do you respond to people who say, "You're too expensive?" [more inside]
I've been a freelance graphic designer for over 10 years but somehow, in all that time, have not quite figured out some basic marketing/networking skills. My clients (mostly large, multinational B2B companies) like me and my work and I've gotten by mostly through word-of-mouth marketing -- basically taking the work that comes my way. It's time to do better than that! I'd like to find a marketing/sales consultant who can advise me on growing my business. [more inside]
I'm in a sticky work situation. My account manager, who I'm partnered with, is pretty great overall - tries to be understanding, gives me enough rope to succeed but enough support to perform, even spends extra hours with me for development. But we're all in our early to mid-twenties, which can be kind of a rough age. One of our other account managers is pretty blunt, quite potty-mouthed, abrasive with terrible delivery. For example, she will regularly say people "shit the bed" "absolutely fucking suck" "is a sack of shit" as a reason not to work with them. [more inside]
We're a major cultural institution in a big tourist city which would like to find out more about selling tickets in bulk. Can you help? [more inside]
I just became the Marketing & Sales Director of a startup even though I've never done sales in my life. The company has exactly one salesperson on the other side of the country and he is trying to sell a pricy (4K) piece of B2B hardware. Before this he worked at a phone service company. The company only just starting producing enough units to sell. The entire staff is counting on the two of us to magically sell machines and I don't know what to do. We're being asked for sales projections, etc. and I have no idea where to even start. Snowflake details follow. [more inside]
Someone close to me has inherited a Yamaha grand piano, appraised by knowledgable tuner around $45,000. The owner needs as much of this money as she can get. How do we sell it? Is Craigslist okay for very-high-price sales? This is in the Washington DC area. [more inside]
I run a small media company with a staff of five (two people on sales, two editors, one social media person). The salespeople have a low salary, high commission salary structure, and advertising deals are generally in the low-mid 5 figure range. Our social media person is interested in getting into sales, or more specifically, getting compensated for introductions that eventually turn into sales. We're happy to accommodate her but have no idea how to structure things. [more inside]
Hello, We are currently using Business Contact Manger as our CRM software. We are having problems when having to re-install (computer crashes, etc) at this point and are looking to either upgrade to Office 2013 (which will allow us to use Business Contact Manager 2013) or to find a new CRM. The preferred option (long-term) would be to get a new CRM, as BCM (Business Contact Manager) does not meet all our needs, and is essentially defunct, but it would need to be less than the price of buying Office 2013 for the 4 users who use it (around $2100). [more inside]
My girlfriend has a whole bunch of jewelry (bracelets, necklaces, earrings) that we'd love to get rid of. We'd love it even more if someone wanted to pay us for it in Albuquerque. How do we find that someone? [more inside]
I'm looking to watch clips of sales pitches that appeared in movies or television - anything over the past 50-60 years but the more recent the show or movie would be better. Think of something like a scene in Mad Men where Don Draper absolutely nails the sales pitch to the client. [more inside]
I'm selling comics on ebay and have no idea what to put for shipping. Media mail seems not to allow comics, flat rate box seems good for 25+, but the padded envelopes seem like overkill for small batches, I'm just not sure what to put. [more inside]
I'm tying to help a family member sell a bunch of stuff. He lives in rural Northern California and I don't particularly want to deal with ebay myself. What are my options? [more inside]
I have a new Kindle, I have a Goodreads account with dozens of books I'd like to read. There are probably hundreds of books I'd buy for the right price. What is the best way to track ebook temporary sales and price drops? [more inside]
Hi helpful friends! I asked you how to get this amazing entry-level marketing job a few weeks ago and it worked! Well...I have a third interview! Thanks so much and expect a "how to do well in group interviews" question later :) I'm a business management student majoring in marketing. I'm pretty lucky for a soon-to-be-graduate...I have a couple of very exciting opportunities that could really shape my career. However, I'm confused as to which way to go. [more inside]
Help! I'm crippled with anxiety over promoting our business and selling our services!! Looking for tips and tricks from seasoned sales professionals. [more inside]
I run a promotional merchanding company. We are fully registered as an LLC in the state of NJ. We have a tax ID number and are officially a re-seller. We recently did an order for a client located in the state of California. The vendor who manufactured the items for us is also located in the state of California. When our final invoice came, we were charged tax and were told when the vendor and final destination were inthe same state (or at least in CA), then we are due to be charged tax on the merchandise......We have done plenty of orders with the same scenario (produced in CA and shipped to CA) without being charged tax....... We are confused. Should we have to pay tax or not on this order?
This story about an IBM sales executive earning AUD $295,000 with a bonus of up to $1 million after allegedly earning $9 million in revenue for the firm, has made me really curious. In my industry, salaries top out around the low six figures. What does a job like this look like? [more inside]
Anybody had a good experience selling a diamond engagement ring on consignment in Toronto? Or if you've got quite a lot of knowledge on the subject, is there a better way to maximize the price of one? [more inside]