I've worked as a technology consultant and technician for nearly 17 years and in all that time, I have never been so upset by a technology purchase.
About 40 days ago, I purchased a Lenovo X61t (tablet) laptop. One problem appeared immediately out of the box, the other two have developed:
1. Will not enter sleep mode. (Out of the box)
2. Dead pixel in the center of the screen. (developed)
3. Bezel is coming unglued from the screen. (developing)
I would gladly have them repair it, but they've stated to me that they will not do it because they aren't sure whether the bezel issue is a defect or not, the sleep issue could be Vista related, and they allow for a minimum of eight dead pixels.
Am I screwed? Do I have any means to ratchet up the pressure.
Texas doesn't seem to have any lemon laws that would help me here and while I've heard of attempting to contact higher-ups or even small claims court, I am not sure how to do such things.
Any advice?
posted by tcv
on Sep 8, 2007 -
10 answers
How about recommending some songs like "Everybody's Talkin' at Me" from Midnight Cowboy? I explain more inside.
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Why do I associate Rockin' Around The Christmas Tree with great tragedy?
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