I'm looking for a form letter that I can use to send to managers of shops when I've been provided with good customer service. Ideally, I'm looking for something that I can just edit the small details of, like the individual's name, what they did that warranted the letter, etc. Also, if you were a shop worker's manager, what would you really like to know/read in this kind of letter?
Something fishy is going on in my store, but I can't wrap my head around it. Why would a customer buy/return around $25,000 worth of merchandise over the course of a few months? [more inside]
How can a small (3-5 employees) brick and mortar/e-commerce B2C retailer survive and thrive in an increasingly competitive market (outdoors/sports products) when it cannot compete on price? Any good examples of small companies doing just that? [more inside]
I buy more of a product that is often out of stock. If others do this, won't that tend to make stock fluctuate more? Do retail inventory systems try to damp this effect? [more inside]
I'm moving from one retail job to another. Which is easy, except for the mild emotional entanglement. How do I pull my hand out of the tiger's mouth? [more inside]
I'm looking for some ways to get the local lunch crowd into our bookstore, which sells used books, CDs, DVDs, videos, and books on tape/CD; a small number of new books; kids' gifts; and other gift items/stationery/cards. Many of our customers don't have much to spend (which works out because our books are priced very low), but nearby is a law firm, a couple of big corporations' local offices, a bank, etc. I don' t know if the employees even know we exist. Any ideas on how to get them in here to pick up a birthday card or used CD or small gift for a friend? We're located in the downtown area of a medium-sized city. There are very few places to shop in the downtown business area.
I work in an art supply store. People ask for rolls of tracing paper very frequently, and I'm curious as to what they need them for. [more inside]
I need help focusing my job search, finding something decent with a degree but very little relevant work experience, and keeping from getting too discouraged in the process. [more inside]
I was wondering how small retailers (think of a mom and pop sized clothing boutique in a high-end shopping district.) find store managers and associates. I know that the small retailer can post an ad on craigslist or in the local paper, but will they ever use the services of a local recruiter? More broadly, can anyone explain the economics of becoming a “head hunter”, whether for a low paying retail position, a typical corporate middle management position, or for an executive position?
I'd like references and information for how a marketing consultant can leverage his location in a big city to help small retailers who are trying to enter the market. [more inside]
In my town, there's a Shell station on one corner of the intersection. On another corner of the same intersection, another Shell. There're also two Woolworths right across the street from each other, and two Pizza Huts. Why? Does anyone out there have any idea? I mean, any ACTUAL idea, not just supposition? Maybe someone who works in marketing, or urban planning? Also, are there any resources I could read that explain these kinds of business decisions? I've looked online and can't find any information. Thanks very much.
Where is the best brick and mortar store to buy a Windows netbook in the US? [more inside]
We're trying to start a vintage clothing business! How do we source the best clothing at the best prices?
How do I source reasonable to high quality vintage clothing at low prices [more inside]
Please satisfy my curiosity re: The Never-Ending Clearance Sale Event. [more inside]
how common or uncommon is it for shops/companies to prohibit individuals from making returns? [more inside]
What are some fun things I could have delivered by mail that will satisfy my urge to have a package waiting for me when I get home? [more inside]
Help me cope with retail hell. [more inside]
A friend owns a children's boutique in NYC. She recently confessed that business has been tanking. She overbuys, she doesn't do any sort of inventory management, she has no online presence (apart from a neglected Facebook page). What advice would you give her?
What stores in the Seattle region are like TAP Plastics but for other materials? [more inside]
My girlfriend has applied for work as a sales associate at two upscale New York City department stores and has been offered a variety of clothing departments to work in at both. She wants to work through the holiday season and to earn as much as she can in that period via commission. Assuming that all departments offer the same rate of commission, can anyone advise us as to which departments would have the highest sales in Oct/Nov/Dec? Or point us to any internet resources with such info? I've been unable to dig up any on my own. Thanks!
Please help me find a boilerplate terms and conditions statement for my new retail website. I am begining a retail web venture and need some terms and conditions verbage. Boilerplate will do. Can someone point the way today?
I'm looking for a web (or desktop at a push) app that will help me track customer special orders. [more inside]
Which chains have trademark smells? [more inside]
Retail me, or retail me not? [more inside]
How do I get a retail/ food service job ASAP without prior experience? (Limit: 2 weeks) [more inside]
Which would look better: a four year post-grad gap on my resume, or having worked those four years in a supermarket? Also, ideas for picking up relevant experience? [more inside]
I have a job that I like (or at least I like sometimes) with a boss who alternately micromanages and is totally hands-off. Morale at the store is really low, particularly lately, as we've had several big tasks to juggle. I need advice on how to deal with it. Snowflake details inside. [more inside]
At some stores (the convenience store around the corner), the price I pay always comes out to a round(ish) number. Either ending in a 5 or a zero. So that the change I am given won't have any pennies in it. This is convenient for me and the person behind the register. At other stores, there seems to be little interest in getting those round prices. A purchase is just as likely to end in .68 as .50. Why does the consideration of coins influence the pricing of some stores and not others?
Assume I'm starting an e-commerce selling (retail, brand-y stuff) sports apparel and equipment. How should I design the product numbering and barcode system if I want to manage products, shipments, inventory, and warehouse locations? [more inside]
I'm working on a business plan to open a specialty food store. Everything was going great until trying to price out the start up inventory. [more inside]
I am looking for a shopping cart solution that specializes in subscription based sales. I have a small product that comes in several "flavors" that I would like to ship to each customer's house every month. [more inside]
[Career Change Filter] My friend is getting out of retail after 10+ years and has no idea what's next. What jobs do his strengths imply to you? [more inside]
How do you branch away from a retail career when that's all you're qualified for? How do you cultivate the passion/resolve to find something better? [more inside]
Help me find some wide, stylish shoes that won't have my feet in agony after long days of retail! [more inside]
Best POS/inventory management for a shop selling a mixture of unbarcoded and barcoded items (i.e. some loose stuff) and wishing to monitor stock levels, produce meaningful reports. Can't decide between Mac/Windows/Cloud... [more inside]
I'm working on opening a retail store. I've done some research on the different POS software systems available, but I want to know what works in the real world. [more inside]
My Toronto-based shop has just received a huge collection of art house, cult, foreign, Criterion, out of print etc. DVDs. For obvious reasons I'd like to turn these over as quickly as possible. I posted to our web site and Craigslist to announce the titles, but what other online places do DVD people gather where I could post this news without it being considered spam? Thank you.
I have a couple of friends who were hired at retail and fast food places but have never been put on the actual schedule, even after months go by and they follow up with the manager. Is this an employers way of laying someone off? What is the purpose of hiring someone if you don't put them on the schedule? Any ideas about how my friends can advocate for more hours? Thanks so much!
What sorts of retail stores do you view as healthy and not on a path of decay wrought by the internet?
What sorts of retail stores do you view as healthy and not on a path of decay wrought by the internet? More details inside. [more inside]
I've had a pre-order with a major UK online retailer for a limited run collectable ornament for a couple of months now, but the 'Due for release' date has been pushed back three times now, allegedly down to manufacturer delivery issues. That wouldn't normally be a problem... but the same online retailer has exactly the same item (and it's only made by one manufacturer) listed again elsewhere as 'In Stock' - but at more than a 50% markup (£130 as opposed to the pre-order price of £80). Are they doing anything legally wrong here (in UK law), as opposed to just deeply immoral?
What can you tell me about those red signs that say Thank You For Shopping Here Your Business Is Appreciated? [more inside]
I'm pretty sure I've found a guitar that was stolen from me at a music store franchise near me. They open in two hours. Any tips on how to handle this? [more inside]
Obama SWAG in Chicago---where can I get some fast and in person? Leaving for Ethiopia in a matter of days and I've received a request from someone there for anything "Obama"...t-shirt, pins, posters, etc. But I don't have much time and anything ordered from the campaign store online will not arrive in time (they don't have an option for faster shipping.) Are there any brick and mortar stores in Chicago where I can pick something up?
Mail order question: Better to call or to send an email? [more inside]
What are some jobs that are task-oriented but will still make use of my creativity and university education? [more inside]
i didn't go to college. what full-time jobs, other than retail, can i find? [more inside]
What online retailers should I use to purchase gifts for my relatives in other states, now that I'm aware of how Amazon treats its warehouse employees and do not wish to purchase anything from them until they improve the working conditions and increase their wages? [more inside]
Are there any simple things I can do to burn off a few extra calories/tone up some muscles during my downtime at work without looking ridiculous? [more inside]
Difficult Boss Filter: How do I deal with my smack-talkin', super negative boss? [more inside]
I'm looking for an anti-customer service job. [more inside]