Child Bac appears to have mis-entered her passcode on her 5th-generation iPod touch enough times to cause it to disable itself. It does not appear that the iPod has ever been synced with iTunes or backed up to iCloud. Is there no way to regain access to the device without a full system restore and loss of data? Really? Anybody who can touch a locked iPod for ten seconds can carry out a denial of service attack against it? Surely I'm missing something.
I have a jailbroken iPhone 5s that iTunes will not recognize. [more inside]
Trying to get my iPhone 4S to restore and sync from recent backup via iTunes and no love. [more inside]
I need help restoring an old iPhone backup to a new phone. [more inside]
How can I get iTunes to let me select an older backup to restore? [more inside]
On Friday, I used Sn0wbreeze to update my (jailbroken) iphone 3gs from 3.1.3 to 4.0. Everything went smoothly, and I restored all my previous apps and files. I synced the phone a few times that night to get all my settings the way I wanted. Today, I plugged in my phone to sync it, but now iTunes is showing the "Set Up Your Phone" screen, with the options of either setting it up as a new phone or restoring from a backup. What gives, and how do I make it quit? [more inside]
Did iTunes delete my backup file? If so, can I restore it or other wise get it back? [more inside]
I have a 4th Gen click wheel iPod. It still plays and charges. Today, I got the "restore" error message when hooking it up to my iMac/iTunes. I tried restoring it but it then gave me the msg "The iPod could not be restored. An unknown error occurred (1433)" and directed me to here. I tried the usual stuff recommended including: unplugging and replugging; trying new cord; holding menu and center button down for reboot; trying on other macs -- and still get the same msg. Although the technology is old, the iPod itself has hardly been used. Any suggestions? (Besides buying a new one.) Thanks for your input.
Restored my iPhone to factory settings (after backing it up) in an attempt to fix an app updating issue. Now I can't restore all my previous stuff because iTunes says "the backup session failed." Please help. [more inside]