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High-end boutique jeweler delivered a custom ring with an obvious inclusion in the stone. Another jeweler saw the ring, was very surprised and said I absolutely should expect a replacement of the stone. Help me approach/phrase the replacement request? [more inside]
posted by anonymous on Aug 4, 2011 - 10 answers

I've lost my UK identity card for foreign nationals and was planning to travel in 3 weeks. Is there any way to get a replacement, fast? [more inside]
posted by anonymous on Aug 10, 2009 - 3 answers

Friends of mine bought a Packard Bell PC back in 2003. It's never been the real deal, the computer it should have been despite the huge amount they paid for it. [more inside]
posted by anonymous on Apr 21, 2007 - 8 answers