Two days ago I bought a $1500 airline ticket through Swiss Air as a gift for my mother. This was roundtrip, from US to Switzerland and back. Things just didn't work out, and now she can't go. I called today and talked to a customer service rep and a supervisor, who informed me that I can get a whopping $12 refund. Is my only option to just keep a $1500 piece of paper? Ideally I would like a refund. I realize that the "non-refundable" part presents a problem. Side note: they should probably put that somewhere on the confirmation email or website. If not, can I sell the ticket? Give it away? Do anything besides use this as a $1500 life lesson? I'm not really interested in giving them another $250 to book with them in the next year.
posted by andariel
on May 6, 2013 -
17 answers
I bought a shirt through a well-known website for my brother for Christmas. He didn't like it, and on January 13th he mailed it back, unworn, to the shirt company's warehouse. On January 15th I opened up a help desk ticket asking when I should expect a refund, and was told I'd receive an e-mail when they had gone through their returns. It has now been more than four months, and I've bumped the ticket a few times.
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posted by wintersonata9
on Apr 24, 2013 -
10 answers
I bought a new couch. It got delivered yesterday. The couch is damaged (though it's very minor). I'm going to call "the guy" today and "work something out." Please help me choose the best option.
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posted by phunniemee
on Jan 22, 2013 -
25 answers
How can I get someone to return my stolen stuff they bought on eBay?
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posted by Kiwi
on Nov 20, 2012 -
7 answers
Over the past 6 months I've been having a dental implant installed, and it has now failed. The dentist has been rather dismissive of the pain, and I'm pretty sure I can identify specifically when the implant failed and I believe it to be his fault. This should have taken 4 appointments to finish, and has now been 9, and will end with the 10th…hopefully. There are other instances of his (possible) incompetence past the break (please read if you are going to reply). He has said that after I heal when it's removed he will do the process again for free…but I'm rather terrified of him now. Do I have any legal recourse to ask for a refund?
Again, details after the break.
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posted by aloiv2
on Jul 20, 2012 -
7 answers
True or False: If you're supposed to receive a refund from the IRS, but you file an extension and submit it at the very last, the IRS has to pay you the interest that has accrued on your refund, just like you'd have to pay any interest to the IRS if you owed taxes.
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posted by chara
on Feb 21, 2012 -
8 answers
Help me, I am an idiot. I long ago booked an overnight trip from Seattle to Sacramento on Alaska Airlines through Expedia. I thought it was for tomorrow and Wednesday, apparently it was for today and tomorrow...
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posted by genmonster
on Nov 14, 2011 -
12 answers
My roommate told me I can buy a computer and get a full refund on my taxes because I'm a student. Is this true, or partially true, or complete B.S.?
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posted by DoubleLune
on Sep 25, 2011 -
10 answers
I bought a pair of glasses and the lenses have been very poorly fitted, if the opticians give me hassle, is it possible to get MasterCard to force them to refund me?
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posted by Static Vagabond
on Aug 14, 2011 -
9 answers
Can a (ebay) buyer return a laptop to me that they claim is faulty, and they may have carried out an attempted repair themselves?
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posted by anonaccount
on Jun 10, 2011 -
10 answers
A big company that directly bills my bank account monthly accidentally deducted an extra $800 monthly (twice so far). Should I expect any compensation beyond my money back?
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posted by SevenSpirits
on Jun 3, 2011 -
29 answers
Hoped to have my resume written by a resume writer but after a month--and still no resume--I just want a refund. Contacted writer a week ago but still no refund...not even a response.
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posted by AngryTypingGuy
on May 9, 2011 -
9 answers
I just finished up a small project that I way overestimated. I sold the project for a fixed bid, nominally based on the hourly rate I charge for my services. The customer has already paid me - should I offer to refund the difference?
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posted by anonymous
on Apr 21, 2011 -
27 answers
I just accidentally bought a year's premium-ish web hosting. I can't get a refund. How should I sell it or give it away?
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posted by piato
on Apr 18, 2011 -
19 answers
Efax notified me that they'd billed me hundreds of dollars to auto-renew my totally sucky membership. I called and asked to cancel, and they said no problem, they'd cancel me and refund my credit card. Then....nothing. Repeat. Same result. Seems to be the scam where they hope X% of customers don't notice refund hasn't gone through. So....I disupted charge with Mastercard. And they refuse to do anything.
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posted by Quisp Lover
on Nov 17, 2010 -
14 answers
As a U.S. resident and citizen, what happens if I neglect to claim income from a Canadian company?
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posted by Mushpuppy
on Oct 28, 2010 -
6 answers
I started a side business in 2009 and operated at a loss. I did a terrible job of record-keeping. Should I submit deductions, or just forget it?
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posted by sorrenn
on Oct 2, 2010 -
7 answers
I was 2 hours late dropping off a rental car and they charged me an extra full day, which is their policy. What would be my best negotiation stance for calling up corporate and asking for
something, a discount or whatever?
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posted by thebazilist
on Aug 31, 2010 -
16 answers
On June 26 I purchased the video game
Puzzle Quest 2 from Gamestop. While playing it thus far, I've experienced three rather substantial bugs:
these two, and
this one, the last of which has utterly destroyed my enjoyment of the game. I still have the receipt and everything that came with the game in 'played but otherwise perfect' condition, and I want a refund.
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posted by The Confessor
on Jun 30, 2010 -
10 answers
Why is federal refund reduced because of money I owe the state? Is the fed paying the state this amount and thus reducing my debt to the state?
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posted by herbplarfegan
on Mar 24, 2010 -
6 answers
Can my accountant legally call the IRS and have my refund held up because he says he was not paid for his work, and/or he says there is a dispute on the return based on problesm I have had the last two years on my return?
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posted by TwilightKid
on Aug 31, 2009 -
12 answers
Today was the first day the stimulus withholding showed up in my paycheck. I can't tell: is this additional $13 just a change in withholding, or is my annual income tax actually reduced by $400? If it's just another bullshit rebate, I do not want this money. Please advise.
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posted by mwhybark
on Mar 20, 2009 -
10 answers
I didn't get a used book from a seller on Amazon . . . but if I use the A to Z guarantee then they take my money back from her, right? But what if she really sent it?
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posted by lblair
on Feb 3, 2009 -
13 answers
My girlfriend received a letter from a Dr. Gordon Boggs in Carrollton, GA, stating that she was due a refund of overpaid mortgage insurance. In exchange for a promise to pay 10% of the overpayment after receiving a signed form from us agreeing to a "handshake deal" (basically promising to send him 10% of the refund), he would send us a case number and contact information to begin processing this overpayment due to my girlfriend. Is this legit? How can we find out more about this without kicking back anything to the person? Thanks.
posted by irie1972
on Dec 6, 2008 -
23 answers
I prepaid for music lessons, no contract, but no longer want the lessons - can I get a full refund for the remaining lessons - Please read on, there is more. I want to know if I have a case for small claims.
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posted by KoobieKitten
on Oct 17, 2008 -
38 answers
My girlfriend took a $200 dress to the dry cleaners, paid $9 for it to be cleaned, and it was returned with broken threads and missing beading. The dry cleaning place sited some Federal Trade Commission ruling that they say protects them from having to pay for the clothing. Three part question, all of which are important to me: a) What is the FTC ruling they're referring to? b) How difficult will taking them to court be? c) Are there any strategies to further the discussion of them simply paying for the dress?
posted by davebug
on Sep 16, 2008 -
15 answers
I am looking to buy 2 1T drives. I'm doing some final cut work but mostly for media storage. I'm looking at the Western Digital 1 TB My Book Premium Edition II Triple Interface ($236) and the G-Tech Q drive which retail at $445. That's almost twice the price of the western digital.
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posted by captainscared
on Jun 17, 2008 -
9 answers
Spent $$ on wooden blocks with "beautiful nine-colour palette." Got seven blah colours. novanatural.com's response: "that's what our supplier gave us." Visa: "That's, uh, a bad situation." Now what?
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posted by kmennie
on Jun 3, 2008 -
27 answers
I returned two items to a store and was refunded $37 extra. The refund did go back to my credit card and is on my statement. Will the company notice and take it back?
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posted by jesirose
on May 29, 2008 -
11 answers
I joined a kickball team and after one practice I realize I am too injured to play. How can I get a refund?
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posted by chickaboo
on May 5, 2008 -
8 answers
May have bought an iMac a week too early, can I upgrade or at least get a refund of the price difference?
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posted by corpse
on Apr 25, 2008 -
6 answers
I need to get money from someone who has owed it to me for almost 5 months for a plane ticket through Travelocity. They have said that plane tickets are non-transferable. But it's on my credit card and if this guy doesn't pay me back, can I get Travelocity to transfer his ticket to me? Anyone have any experience doing that?
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posted by slyboots421
on Mar 9, 2008 -
18 answers
I just received a large ($7K) refund on a credit card from a trip I canceled. How do I turn it into cash?
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posted by steve.wdc
on Sep 3, 2007 -
11 answers
Is California Small Claims Court an appropriate venue to force a computer manufacturer to honor a refund?
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posted by Vaska
on Aug 13, 2007 -
7 answers
