75 posts tagged with refund.
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How do I get a refund from Priceline for hotel booked in the wrong zone?

Priceline accepted my bid for a hotel, but it's not in one of the geographic zones I specified when I made my bid. This will not work for me. How do I cancel the booking and get a refund? [more inside]
posted by theory on Dec 8, 2014 - 6 answers

Received Chinese-language version of phone ordered on Amazon

I recently ordered the Huawei P6 mobile phone on Amazon (UK). I received it this morning, and it is clearly the Chinese version of the phone with a UK adapter included in the packaging. Will this be a big problem? Can I return it and get a refund easily? [more inside]
posted by cincinnatus c on Oct 27, 2014 - 2 answers

How to handle a double refund

I made a major appliance purchase at a major brick-and-mortar retailer via the web earlier this month. When the items were delivered they didn't fit and had to be returned. The items came in a set and, checking my credit card, it appears that, while they initialy charged my for the set, when they refunded me they refunded both for the individual items and the set. Obviously I have to give them their money back (if not legally, then ethically: it's a couple thousand dollars), but I'm concerned about the right way to go about this to avoid getting double charged the other way and to minimize my own hassle. [more inside]
posted by anonymous on Oct 23, 2014 - 11 answers

Oh, the problems of not opening one's mail - auto insurance edition

We've been paying insurance for a car we traded in to a dealer three years ago. At the time, the dealer gave us the plates for our new car and contacted our insurance agent for us. How do we get this refund? [more inside]
posted by heigh-hothederryo on Jul 25, 2014 - 7 answers

Tree service in the morning. Tree falls down in a storm that evening.

Should I try to get my money back from the arborist? [more inside]
posted by Poldo on Jul 7, 2014 - 11 answers

Get Refund from Contractor

I've asked pest guys to remove some animals from my house. I want to cancel the sealing of the house and ask for a refund of the 'sealing fee', which they have not started on doing. How should I go about doing this? [more inside]
posted by sandmanwv on Mar 27, 2014 - 12 answers

Ebay filter: How to get my refund before declaring my case resolved?

I bought an item on ebay, and didn't receive it. Tracking shows it was returned to sender about 10 days after shipment, from a post office in my state, but about 100 miles away. I followed the ebay instructions for what to do when a purchase was not received, contacting the seller by opening a case. Seller agreed to just give me a refund rather than re shipping. Now they say I need to declare the case resolved before they're able to issue the refund. This can't be right, can it? [more inside]
posted by Kriesa on Feb 2, 2014 - 9 answers

Shipping fees refund: what is reasonable?

An seller failed to deliver on time, and is now quibbling about refunding shipping costs. Am I being unreasonable? [more inside]
posted by ohcanireally on Dec 5, 2013 - 17 answers

Textbook return after 2 months?

Today, I received a refund request on my Amazon seller account for a textbook I sold two months ago on Amazon. Should I accept the request? [more inside]
posted by horizonseeker on Oct 25, 2013 - 22 answers

Is this surgery center breaking the law?

I had planned surgery yesterday, which was cancelled on the part of the surgery center because of equipment issues. I originally paid a deposit to lock in the date/time, and also made a partial payment on a CC the day before (because it was not my card and the cardholder wouldn't be present on the procedure day). Am I right in demanding a refund of the money paid thus far, and is it actually illegal for them to NOT refund me? [more inside]
posted by ancient star on Jul 10, 2013 - 16 answers

What can I do about a non-refundable airline ticket I can't use?

Two days ago I bought a $1500 airline ticket through Swiss Air as a gift for my mother. This was roundtrip, from US to Switzerland and back. Things just didn't work out, and now she can't go. I called today and talked to a customer service rep and a supervisor, who informed me that I can get a whopping $12 refund. Is my only option to just keep a $1500 piece of paper? Ideally I would like a refund. I realize that the "non-refundable" part presents a problem. Side note: they should probably put that somewhere on the confirmation email or website. If not, can I sell the ticket? Give it away? Do anything besides use this as a $1500 life lesson? I'm not really interested in giving them another $250 to book with them in the next year.
posted by andariel on May 6, 2013 - 17 answers

It's my T-shirt money and I want it now!

I bought a shirt through a well-known website for my brother for Christmas. He didn't like it, and on January 13th he mailed it back, unworn, to the shirt company's warehouse. On January 15th I opened up a help desk ticket asking when I should expect a refund, and was told I'd receive an e-mail when they had gone through their returns. It has now been more than four months, and I've bumped the ticket a few times. [more inside]
posted by wintersonata9 on Apr 24, 2013 - 10 answers

My couch got hit by a car. Now what?

I bought a new couch. It got delivered yesterday. The couch is damaged (though it's very minor). I'm going to call "the guy" today and "work something out." Please help me choose the best option. [more inside]
posted by phunniemee on Jan 22, 2013 - 25 answers

Return my things!

How can I get someone to return my stolen stuff they bought on eBay? [more inside]
posted by Kiwi on Nov 20, 2012 - 7 answers

Air Canada: Easy to buy. Impossible to refund.

I have a cash voucher from an airline. HELP! [more inside]
posted by drpynchon on Aug 19, 2012 - 15 answers

Failed dental implant with possible incompetence...recourse?

Over the past 6 months I've been having a dental implant installed, and it has now failed. The dentist has been rather dismissive of the pain, and I'm pretty sure I can identify specifically when the implant failed and I believe it to be his fault. This should have taken 4 appointments to finish, and has now been 9, and will end with the 10th…hopefully. There are other instances of his (possible) incompetence past the break (please read if you are going to reply). He has said that after I heal when it's removed he will do the process again for free…but I'm rather terrified of him now. Do I have any legal recourse to ask for a refund? Again, details after the break. [more inside]
posted by aloiv2 on Jul 20, 2012 - 7 answers

What do you do when your attorney disappears?

Bankruptcy Attorney appears to have fallen off the grid. What are my options? [more inside]
posted by anonymous on Mar 9, 2012 - 9 answers

IRS = High Interest Savings Account?

True or False: If you're supposed to receive a refund from the IRS, but you file an extension and submit it at the very last, the IRS has to pay you the interest that has accrued on your refund, just like you'd have to pay any interest to the IRS if you owed taxes. [more inside]
posted by chara on Feb 21, 2012 - 8 answers

What happens after a cheque is cashed?

Tricky question regarding cheques [more inside]
posted by tegna56 on Jan 3, 2012 - 7 answers

i am a horrible travel agent

Help me, I am an idiot. I long ago booked an overnight trip from Seattle to Sacramento on Alaska Airlines through Expedia. I thought it was for tomorrow and Wednesday, apparently it was for today and tomorrow... [more inside]
posted by genmonster on Nov 14, 2011 - 12 answers

These boots aren't made for walking; can I get my money back, please?

Please help me get a refund for my defective boot. [more inside]
posted by just_ducky on Oct 11, 2011 - 8 answers

Help me understand the legal status of a refund that was mistakenly sent to me.

Help me understand the legal status of a refund that was mistakenly sent to me. [more inside]
posted by anonymous on Sep 30, 2011 - 7 answers

Can I get a free computer by doing my taxes right?

My roommate told me I can buy a computer and get a full refund on my taxes because I'm a student. Is this true, or partially true, or complete B.S.? [more inside]
posted by DoubleLune on Sep 25, 2011 - 10 answers

Forcing a refund via MasterCard rather then shop.

I bought a pair of glasses and the lenses have been very poorly fitted, if the opticians give me hassle, is it possible to get MasterCard to force them to refund me? [more inside]
posted by Static Vagabond on Aug 14, 2011 - 9 answers

eBay buyer wants to return item - should I?

Can a (ebay) buyer return a laptop to me that they claim is faulty, and they may have carried out an attempted repair themselves? [more inside]
posted by anonaccount on Jun 10, 2011 - 10 answers

Refund for mistaken bank debits

A big company that directly bills my bank account monthly accidentally deducted an extra $800 monthly (twice so far). Should I expect any compensation beyond my money back? [more inside]
posted by SevenSpirits on Jun 3, 2011 - 29 answers

Help me get my refund!

Hoped to have my resume written by a resume writer but after a month--and still no resume--I just want a refund. Contacted writer a week ago but still no refund...not even a response. [more inside]
posted by AngryTypingGuy on May 9, 2011 - 9 answers

To refund or not to refund, that is the question

I just finished up a small project that I way overestimated. I sold the project for a fixed bid, nominally based on the hourly rate I charge for my services. The customer has already paid me - should I offer to refund the difference? [more inside]
posted by anonymous on Apr 21, 2011 - 27 answers

Unwanted webspace - what now?

I just accidentally bought a year's premium-ish web hosting. I can't get a refund. How should I sell it or give it away? [more inside]
posted by piato on Apr 18, 2011 - 19 answers

Exchange plane tickets

Just bought a non-refundable, non-transferrable American Airlines ticket... to the wrong city. [more inside]
posted by Plug Dub In on Mar 6, 2011 - 11 answers

eFax Ripped Me Off, Mastercard Won't Help

Efax notified me that they'd billed me hundreds of dollars to auto-renew my totally sucky membership. I called and asked to cancel, and they said no problem, they'd cancel me and refund my credit card. Then....nothing. Repeat. Same result. Seems to be the scam where they hope X% of customers don't notice refund hasn't gone through. So....I disupted charge with Mastercard. And they refuse to do anything. [more inside]
posted by Quisp Lover on Nov 17, 2010 - 14 answers

How easy is it for an American to avoid paying tax on Canadian-based revenue?

As a U.S. resident and citizen, what happens if I neglect to claim income from a Canadian company? [more inside]
posted by Mushpuppy on Oct 28, 2010 - 6 answers

"Should I estimate my tax deductions for my new biz, or just forget it?"

I started a side business in 2009 and operated at a loss. I did a terrible job of record-keeping. Should I submit deductions, or just forget it? [more inside]
posted by sorrenn on Oct 2, 2010 - 7 answers

Paranoid about PayPal

I received a payment via PayPal for something I'm not selling. Is this a scam? [more inside]
posted by jeffamaphone on Sep 29, 2010 - 20 answers

I know it's your policy, but please??

I was 2 hours late dropping off a rental car and they charged me an extra full day, which is their policy. What would be my best negotiation stance for calling up corporate and asking for something, a discount or whatever? [more inside]
posted by thebazilist on Aug 31, 2010 - 16 answers

Returning a game to Gamestop as defective for a full refund?

On June 26 I purchased the video game Puzzle Quest 2 from Gamestop. While playing it thus far, I've experienced three rather substantial bugs: these two, and this one, the last of which has utterly destroyed my enjoyment of the game. I still have the receipt and everything that came with the game in 'played but otherwise perfect' condition, and I want a refund. [more inside]
posted by The Confessor on Jun 30, 2010 - 10 answers

Broken chairs your body conforms to...

Help me return an expensive but defective chair that I ordered online. [more inside]
posted by scatter gather on Apr 15, 2010 - 8 answers

Mo' money?

Is getting your taxes professionally prepared worth the time and money? [more inside]
posted by lizjohn on Mar 28, 2010 - 17 answers

Taxdebtfilter: where's my money going?

Why is federal refund reduced because of money I owe the state? Is the fed paying the state this amount and thus reducing my debt to the state? [more inside]
posted by herbplarfegan on Mar 24, 2010 - 6 answers

Boltbus Refund Question

Is it possible to get a refund from Bolt Bus? [more inside]
posted by josher71 on Oct 19, 2009 - 7 answers

How much power does my ex-accountant hold?

Can my accountant legally call the IRS and have my refund held up because he says he was not paid for his work, and/or he says there is a dispute on the return based on problesm I have had the last two years on my return? [more inside]
posted by TwilightKid on Aug 31, 2009 - 12 answers

How do I go about filing late tax returns?

I have not filed my tax returns for the past THREE years and would to rectify that. [more inside]
posted by anonymous on May 3, 2009 - 14 answers

Is this a reasonable refund request?

Is it reasonable to ask my attorney for a refund for filing a motion that had no effect? [more inside]
posted by fireoyster on Apr 1, 2009 - 13 answers


Today was the first day the stimulus withholding showed up in my paycheck. I can't tell: is this additional $13 just a change in withholding, or is my annual income tax actually reduced by $400? If it's just another bullshit rebate, I do not want this money. Please advise. [more inside]
posted by mwhybark on Mar 20, 2009 - 10 answers

Best way to resolve Amazon situation?

I didn't get a used book from a seller on Amazon . . . but if I use the A to Z guarantee then they take my money back from her, right? But what if she really sent it? [more inside]
posted by lblair on Feb 3, 2009 - 13 answers


My girlfriend received a letter from a Dr. Gordon Boggs in Carrollton, GA, stating that she was due a refund of overpaid mortgage insurance. In exchange for a promise to pay 10% of the overpayment after receiving a signed form from us agreeing to a "handshake deal" (basically promising to send him 10% of the refund), he would send us a case number and contact information to begin processing this overpayment due to my girlfriend. Is this legit? How can we find out more about this without kicking back anything to the person? Thanks.
posted by irie1972 on Dec 6, 2008 - 23 answers

No Contract, But Email Documentation - Do I have a case for Small Claims?

I prepaid for music lessons, no contract, but no longer want the lessons - can I get a full refund for the remaining lessons - Please read on, there is more. I want to know if I have a case for small claims. [more inside]
posted by KoobieKitten on Oct 17, 2008 - 38 answers

Dry cleaners destroyed dress, refusing refund

My girlfriend took a $200 dress to the dry cleaners, paid $9 for it to be cleaned, and it was returned with broken threads and missing beading. The dry cleaning place sited some Federal Trade Commission ruling that they say protects them from having to pay for the clothing. Three part question, all of which are important to me: a) What is the FTC ruling they're referring to? b) How difficult will taking them to court be? c) Are there any strategies to further the discussion of them simply paying for the dress?
posted by davebug on Sep 16, 2008 - 15 answers

Is a refund enough?

Is a refund enough? [more inside]
posted by anonymous on Sep 4, 2008 - 39 answers

Proving I was out of the UK...

How can I prove my location when I purchased something online? [more inside]
posted by RufusW on Aug 20, 2008 - 3 answers

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