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MySQL query query

Help with troublesome MySQL query? [more inside]
posted by cdavis on Dec 6, 2006 - 8 answers

 

How to make sense of a pile of call center data?

I've been tasked with analyzing call records for a small software support call center. Neither I nor the company have ever done this kind of thing before and I'm not sure what to do. [more inside]
posted by cdavis on Sep 20, 2006 - 3 answers

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