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Rhaomi (3)
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Want Fast Wireless Internet, Comcast Sucks

A few days ago I got high-speed internet from Comcast. When I placed the order, I was told I needed to upgrade my router and wireless to new models, specifically a TP-Link Wireless N300 and the Motorola SB6121 Surfboard modem. My internet speed is lower than ever. [more inside]
posted by kinetic on Aug 19, 2014 - 7 answers

Why won't my 64-bit Windows 7 laptop connect to the internet/cable modem

I'm having trouble connecting to the internet or to my cable modem. I just bought a used (Dell, 64-bit) laptop. I've been using a Motorola Surfboard SB1501U cable modem plugged in through ethernet on my old (Acer, 32-bit) laptop. I plugged it into the Dell and it immediately connected to the internet. There was a couple of other unrelated issues though, but there is no factory reset option and I thought I'd start with a clean slate. So, I made an installation disk and reinstalled the OS, W7 for a 64-bit computer. Everything went smoothly. But now I can't connect to the internet, either through the ethernet or the USB and installation disk. [more inside]
posted by atinna on Aug 7, 2014 - 5 answers

Internet's having issues--some sites load, some don't.

My internet (AT&T DSL) got weird a few hours ago this morning, and is still struggling. I went through a long list of stuff with a tech, who is sending out a new modem. Here's what's happening. Certain sites are loading fine, while others just time out to the "The connection has timed out" message. [more inside]
posted by Slinga on Jun 30, 2014 - 8 answers

New computer - will it have a dial up modem and if not what to do

My mother uses dial up internet (yes, it is true, I can hear the groans now) on her old computer which uses Windows XP. I just ordered her a new Dell 745 Mini-Tower Desktop PC with Intel Core 2 Duo Processor, 4GB Memory, 1TB Hard Drive and Windows 7 Professional. It has a 10/100/1000Mbps Ethernet - Connect to a broadband modem with wired Ethernet. My question is will she be able to connect with her dial up internet connection with this and if not what are our options? Could I take out the modem in the old computer and install it in the new tower or should I buy a external dial up modem - if so can you tell me what kind - I am not tech savvy so the more details the better.
posted by just asking on Jun 2, 2014 - 22 answers

Problems with Internet connection. My ISP is blaming my cable modem.

Time Warner is telling me that I need to buy a new cable modem. I would like a second opinion. [more inside]
posted by akk2014 on Jun 2, 2014 - 7 answers

DSL modem recomendations (VDSL2, specifically)

I'm going to be having DSL for the first time in many years and need a recommendation on a modem. [more inside]
posted by lattiboy on May 4, 2014 - 5 answers

Help me buy a Wi-Fi Cable Modem Router

Currently use TW cable with one of their rental modems. Would like to buy my own and add wifi to my home. I use an iMac, a couple of iPhones and will possibly add a tablet soon. No gaming. Home is under 2000sq ft. Use is mostly casual internet, work related. Occasionally download movies. Stream from my mac to my stereo would be nice. Can anyone make any recommendations? I don't need anything top end but would care to avoid too rapid obsolescence. TIA
posted by dougiedd on Mar 1, 2014 - 14 answers

Please help me find a decent router. LinkSys and Comcast is a nightmare.

Hi everyone, For the past 5 years I've used LinkSys BEFSR41 (version 4) router and generally haven't had too many issues but for the past 6 months its been pretty hellish as I have intermittent dropped connection and LinkSys says that this model is no longer supported and has no active firmware upgrades. My household has 3 computers hard-wired and connect at all times. One of them is hooked up to online tv streaming so you could say the internet is always 'on' here. [more inside]
posted by bostonhill on Jan 14, 2014 - 13 answers

Comcast modem/router upgrade - asking for trouble?

After an internet outage (now resolved) Comcast customer service recommended that we update our 8 year old cable modem (Thompson DCM-425) to a new wireless router/modem combo. I'm trying to figure out if this will really be an upgrade or more of a "well the wireless would be faster, if it were still working" sort of situation? [more inside]
posted by mercredi on Nov 26, 2013 - 10 answers

Do I need a new wireless router?

Comcast internet accessed via a Motorola modem, which Comcast assures me is performing well, even though it's older. I have a D-Link DGL 4300 router behind that, which supplies the house network (desktop, Tivo and drops for laptop setup throughout the house). The router is probably 7-8 years old. [more inside]
posted by Pantengliopoli on Nov 10, 2013 - 10 answers

internet problem/yellow exclamation mark/DNS pickle/woe is me

After a recent change in routers by my service provider it's taking a depressingly long amount of time to connect to the internet. I need a fix explained to me like I'm your grandmother's less computer savvy friend. Details henceforth. [more inside]
posted by hugandpint on Oct 11, 2013 - 4 answers

Please direct me to the appropriate boxes.

I finally caved and got cable and internet from Comcast (Xfinity). I now need to get a wireless router and modem. I have the Performance level of internet from them. According to Comcase I need DOCSIS 3 modem. They have a list of devices they support, but only one is a modem/wifi router combo. [more inside]
posted by sio42 on Sep 12, 2013 - 11 answers

Since moving to Kansas City to get Google Fiber is not an option

What DSL modem should I buy? [more inside]
posted by VTX on Aug 28, 2013 - 4 answers

Computer locks up at nine every night?

My computer locks up at nine every night. Well, sometimes as early as 8:30. The mouse acts as though it's very nearly out of batteries, (i.e. sits still for minutes on end, doesn't register clicks) and the keyboard doesn't record any keystrokes for long stretches, then types out doubles of every letter. However, if a video is playing, it continues flawlessly, and no processes show 100% utilization. Nor do the performance tab or network tab on the Task Manager show any spikes. [more inside]
posted by notsnot on Aug 7, 2013 - 20 answers

What wireless router do you recommend?

If you had to buy a wireless router, which one would you buy? [more inside]
posted by zooropa on Jun 10, 2013 - 29 answers

Why don't I have internet?

My DSL internet connection went kaput on Thursday. I rebooted my modem with the help of my ISP and all was well for a few hours. I figured it was my ancient modem that finally died. So, I pick up a new modem and plug it in and nothing happens. All the lights light up, my ipod touch and laptop see my wireless network but there's connection. I plug directly into the modem via ethernet cable and still nothing. [more inside]
posted by vespabelle on Apr 20, 2013 - 12 answers

Recommend an excellent 3.0 modem to replace ISP supplied version?

I need your recommendations on the best modem for my Comcast Internet service. I'd like to stop paying the monthly rental fee and improve service. Since I'm not terribly techie, can you also confirm that a new modem would in fact improve performance over the Comcast supplied modem? Also, what wireless routers can you recommend to improve performance? I'm willing to pay for performance.
posted by glaucon on Apr 5, 2013 - 11 answers

In search of a lasting wireless network solution

After wasting two different off-days trying to get my damnable modem+router working, I want to return them both and get something entirely new. Any good recommendations for a solid, reliable DSL modem and wireless router set-up with decent NAS support? [more inside]
posted by Rhaomi on Mar 3, 2013 - 5 answers

Why does this cable splitter screw up my modem? What can I do about it?

Wall<>Cable Modem = Good. Wall<>Splitter<>Cable Modem + TV = Intermittent failures where the modem goes off line. What can I do to improve this? Is there such thing as a lower power splitter? Better cables? And did my cable company make a mistake? More details below! [more inside]
posted by bluelava on Feb 26, 2013 - 14 answers

Internet, you're being weird. Stop it.

Trying to set up a new wireless network and running into all kinds of strange problems. Connections dropped every few hours! Some machines work, some don't! Can connect to internet, can't connect to router! DOGS AND CATS LIVING TOGETHER (literally). Please help. [more inside]
posted by Rhaomi on Feb 7, 2013 - 10 answers

New modem or new router?

I have a Zhone wifi router/modem which I purchased from my ISP. It drops connection occasionally but regularly (a couple-few times a month) which can be fixed only by restarting the modem which is sort of a pain. Googling around suggests that my modem is a crappy router. Is it better to purchase a different router/modem or just to buy a wifi router and turn off wifi on the modem or to buy the wifi router and to run the modem in bridge mode (I have access to the web UI)? If one of the latter two, what is the current first choice for routers?
posted by jeather on Jan 16, 2013 - 6 answers

dsl modem/router choices

I'm looking for advice on a dsl modem/router thingy and rural connectivity... [more inside]
posted by Red Loop on Nov 11, 2012 - 2 answers

Trying to get to my "unplugged and seated" years

I'm trying to switch my laptop from a DSL to a wireless connection. I was told this would function as the modem/router I needed, and so ordered it. Today it came and although it works perfectly as a modem it doesn't seem to have wireless router capabilities. Please tell me whether it does, and if so how to set up a wireless connection, and if it doesn't, tell me what I should buy or do instead after I return it.
posted by orange swan on Sep 12, 2012 - 12 answers

How to get internet working with Motorola 3360 and WRT160N V2

Internet connection stops when connecting wireless router (WRT160N) to DSL modem (Motorola 3360). [more inside]
posted by qsysopr on Aug 26, 2012 - 5 answers

Looking for a Mac OS compatible 3G AT&T USB dongle

I'm looking for 1) an AT&T 3G USB modem(?) that is compatible with Mac OS and 2) an accompanying short-term data plan arrangement. [more inside]
posted by circular on Jul 17, 2012 - 2 answers

Any use nowadays for a phone modem?

Going through various bits of old computer equipment in a closet I found a few phone modems, both of the the internal card variety and the external USB variety. Assuming they'll even function (the cards are all wintel), is there anything interesting I can do with these in a world of broadband wired and wireless internet? Or are they fit only for recycling?
posted by Lentrohamsanin on Jul 5, 2012 - 6 answers

How can I tell if this modem router can be configured for transparent proxy?

How can I tell if this Netcomm NB6+4WN modem router can be configured for transparent proxy? [more inside]
posted by gttommy on Jun 24, 2012 - 1 answer

Need suggestions for a sub-$100 WiFi-router for a small house (which can also serve as a media server).

Need suggestions for a sub-$100 WiFi-router for a small house (which can also serve as a media server). [more inside]
posted by libbrichus on Jun 23, 2012 - 10 answers

Replace my Motorola NVG510 modem on ATT Uverse?

Can I replace my ATT Uverse supplied Motorola NVG510 DSL modem with another modem? [more inside]
posted by 314159 on May 10, 2012 - 4 answers

Why is my router's config page only available wirelessly, all of a sudden?

I just upgraded to a new modem from Time Warner, which gives me super fast download speeds! Currently, however, I don't have easy access to my router's configuration page, and can't seem to figure out why. Help! I'll try to give all the pertinent details. [more inside]
posted by newfers on May 5, 2012 - 15 answers

Mobile broadband in Australia, but cheap

Seeking mobile broadband on the cheap in SE Queensland, Australia. [more inside]
posted by dg on May 3, 2012 - 9 answers

What cable modem do I buy?

Which cable modem should I buy? [more inside]
posted by pwnguin on Apr 24, 2012 - 7 answers

What's the cheapest, easiest way to offer monthly wireless broadband for a granny with a laptop?

My grandma lives in Las Vegas and got her hands on a MacBook Pro, but doesn't have a cell phone, digital cable, or any kind of Internet access. She lives on a very small Social Security payment, but wants to access the web to see her grandkids. What's the most affordable, simplest option currently available for cheap wireless broadband in Vegas (Zip code 89121) with a USB modem? [more inside]
posted by waxpancake on Apr 12, 2012 - 10 answers

Wi-Fi woes

Wi-Fi woes! [more inside]
posted by East Manitoba Regional Junior Kabaddi Champion '94 on Apr 11, 2012 - 6 answers

I know the anwer is Googleable, but even if I find it I can't understand it.

What am I doing wrong? Wireless broadband edition. [more inside]
posted by jon1270 on Jan 7, 2012 - 7 answers

Why is my modem clogging up daily?

My modem: every day I must kill the power, wait a few minutes, then power it back up in order to have any decent speed at all. Without this crude fix, I'm getting around 400 Kbps. Once I reboot it, however, I can manage a decent 4.0 Mbps. I've bypassed the router, tried different computers, and the issue persists. (Oh, and I don't have any kind of per-day download limit that's throttling me.) I'd rather try to correct the problem myself before spending endless hours on the phone with my ISP's tech support. Any idea what's going on here?
posted by jackypaper on Dec 26, 2011 - 9 answers

What modem should I get?

What modem should I get, to replace an AT&T 2Wire DSL model? [more inside]
posted by Conductor71 on Dec 14, 2011 - 3 answers

Is my modem dying?

Is my modem dying or is my ISP to blame for my connectivity woes? [more inside]
posted by slow graffiti on Dec 4, 2011 - 8 answers

Anyone know why a brand new ZTE zxv10 w300 modem/router would continually kick my Apple Airport Express off the network?

Anyone know why a brand new ZTE zxv10 w300 modem/router would continually kick my Apple Airport Express off the network? [more inside]
posted by kaboomer on Nov 23, 2011 - 20 answers

Motorola Netopia Firewall Settings to Solve Streaming Media Problems?

Does anyone know how to configure the firewall settings on a new-model Motorola Netopia 2247-N8 modem/router? I am having severe issues with streaming audio/video (endless buffering, permanent stopping), and my ISP's only suggestion is to adjust the firewall on my device. However, my GUI seems to be missing the buttons/links/menus necessary to even access the firewall settings. [more inside]
posted by kaboomer on Nov 1, 2011 - 8 answers

I have 2 DHCP servers, just need 1 to work

I have an Actiontec GT701WG that can supposedly act as a DHCP server, but nothing gets an IP address from it. Manually assigning IP addresses works fine, but that's a pain with several devices. I also have a Linksys WRT54G that I thought I could use as my DHCP server instead, but I can't get it to connect to the Actiontec with the static IP settings. How can I make this work without buying new hardware? [more inside]
posted by scottreynen on Sep 24, 2011 - 6 answers

dial up modem in windows 7

I'm looking for a dial up modem for a 64bit windows 7 laptop. [more inside]
posted by kg on Jun 6, 2011 - 3 answers

How to get money back from WOW?

How should we handle our dispute with Wide Open West over a modem? [more inside]
posted by Kwine on May 26, 2011 - 5 answers

How can I not screwed by Time Warner?

Is there a way I can either make use of an active internet connection coming into my apartment, or avoid paying an installation fee to Time Warner in NYC for a connection that already appears to work? [more inside]
posted by This_Will_Be_Good on May 5, 2011 - 7 answers

Daisy-chaining a wireless router

I have a Linksys WCG200 cable modem/wireless router combo device. It sucks at wireless (and extensive Googling has indicated that's unfixable), but it's OK at everything else. Can I pick up a $30 wireless router, plug that into the device I have now, and use that without any loss of quality? Would I need any other devices? Would it just be easier to get a new stand-alone cable modem as well?
posted by billybunny on May 1, 2011 - 1 answer

No you cannot has dsl

Please help me get my DSL to work. I have to keep power cycling my modem and tech support is useless. [more inside]
posted by 4ster on Apr 23, 2011 - 12 answers

How to fax with iMacs?

Can a new iMac still be used for faxing? [more inside]
posted by notclosed on Mar 6, 2011 - 9 answers

Cable modem/wireless router combo with EASY set-up

Please help me choose an easy to use, reliable cable modem/wireless router combo: [more inside]
posted by Corvid on Feb 5, 2011 - 4 answers

Why did my Airport stop working?

Quite suddenly, my modem works if I plug it into a machine, but not when I plug it into an Airport Express. Comcast says it's not their fault. Any idea what's going on? Every detail I can think of is inside. [more inside]
posted by jaybeans on Dec 29, 2010 - 12 answers

How to get fast Wifi without raising our blood pressure?

Internet Fury in Brooklyn: We seem to be unable to get a fast internet service in our apartment in Brooklyn; please help me figure out what the problem is. [more inside]
posted by pipti on Dec 22, 2010 - 8 answers

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