I'm having trouble connecting to the internet or to my cable modem. I just bought a used (Dell, 64-bit) laptop. I've been using a Motorola Surfboard SB1501U cable modem plugged in through ethernet on my old (Acer, 32-bit) laptop. I plugged it into the Dell and it immediately connected to the internet. There was a couple of other unrelated issues though, but there is no factory reset option and I thought I'd start with a clean slate. So, I made an installation disk and reinstalled the OS, W7 for a 64-bit computer. Everything went smoothly. But now I can't connect to the internet, either through the ethernet or the USB and installation disk. [more inside]
posted by atinna
on Aug 7, 2014 -
My internet (AT&T DSL) got weird a few hours ago this morning, and is still struggling. I went through a long list of stuff with a tech, who is sending out a new modem.
Here's what's happening. Certain sites are loading fine, while others just time out to the "The connection has timed out" message. [more inside]
posted by Slinga
on Jun 30, 2014 -
My mother uses dial up internet (yes, it is true, I can hear the groans now) on her old computer which uses Windows XP.
I just ordered her a new Dell 745 Mini-Tower Desktop PC with Intel Core 2 Duo Processor, 4GB Memory, 1TB Hard Drive and Windows 7 Professional. It has a 10/100/1000Mbps Ethernet - Connect to a broadband modem with wired Ethernet.
My question is will she be able to connect with her dial up internet connection with this and if not what are our options? Could I take out the modem in the old computer and install it in the new tower or should I buy a external dial up modem - if so can you tell me what kind - I am not tech savvy so the more details the better.
posted by just asking
on Jun 2, 2014 -
Time Warner is telling me that I need to buy a new cable modem. I would like a second opinion. [more inside]
posted by akk2014
on Jun 2, 2014 -
I'm going to be having DSL for the first time in many years and need a recommendation on a modem. [more inside]
posted by lattiboy
on May 4, 2014 -
Currently use TW cable with one of their rental modems. Would like to buy my own and add wifi to my home. I use an iMac, a couple of iPhones and will possibly add a tablet soon. No gaming. Home is under 2000sq ft. Use is mostly casual internet, work related. Occasionally download movies. Stream from my mac to my stereo would be nice.
Can anyone make any recommendations?
I don't need anything top end but would care to avoid too rapid obsolescence.
posted by dougiedd
on Mar 1, 2014 -
For the past 5 years I've used LinkSys BEFSR41 (version 4) router and generally haven't had too many issues but for the past 6 months its been pretty hellish as I have intermittent dropped connection and LinkSys says that this model is no longer supported and has no active firmware upgrades.
My household has 3 computers hard-wired and connect at all times. One of them is hooked up to online tv streaming so you could say the internet is always 'on' here. [more inside]
posted by bostonhill
on Jan 14, 2014 -
After an internet outage (now resolved) Comcast customer service recommended that we update our 8 year old cable modem (Thompson DCM-425) to a new wireless router/modem combo. I'm trying to figure out if this will really be an upgrade or more of a "well the wireless would be faster, if it were still working" sort of situation? [more inside]
posted by mercredi
on Nov 26, 2013 -
Comcast internet accessed via a Motorola modem, which Comcast assures me is performing well, even though it's older. I have a D-Link DGL 4300 router behind that, which supplies the house network (desktop, Tivo and drops for laptop setup throughout the house). The router is probably 7-8 years old. [more inside]
posted by Pantengliopoli
on Nov 10, 2013 -
After a recent change in routers by my service provider it's taking a depressingly long amount of time to connect to the internet. I need a fix explained to me like I'm your grandmother's less computer savvy friend. Details henceforth. [more inside]
posted by hugandpint
on Oct 11, 2013 -
I finally caved and got cable and internet from Comcast (Xfinity). I now need to get a wireless router and modem. I have the Performance level of internet from them. According to Comcase I need DOCSIS 3 modem. They have a list of devices they support, but only one is a modem/wifi router combo. [more inside]
posted by sio42
on Sep 12, 2013 -
My computer locks up at nine every night. Well, sometimes as early as 8:30. The mouse acts as though it's very nearly out of batteries, (i.e. sits still for minutes on end, doesn't register clicks) and the keyboard doesn't record any keystrokes for long stretches, then types out doubles of every letter. However, if a video is playing, it continues flawlessly, and no processes show 100% utilization. Nor do the performance tab or network tab on the Task Manager show any spikes. [more inside]
posted by notsnot
on Aug 7, 2013 -
My DSL internet connection went kaput on Thursday. I rebooted my modem with the help of my ISP and all was well for a few hours. I figured it was my ancient modem that finally died. So, I pick up a new modem and plug it in and nothing happens. All the lights light up, my ipod touch and laptop see my wireless network but there's connection. I plug directly into the modem via ethernet cable and still nothing. [more inside]
posted by vespabelle
on Apr 20, 2013 -
I need your recommendations on the best modem for my Comcast Internet service. I'd like to stop paying the monthly rental fee and improve service.
Since I'm not terribly techie, can you also confirm that a new modem would in fact improve performance over the Comcast supplied modem?
Also, what wireless routers can you recommend to improve performance? I'm willing to pay for performance.
posted by glaucon
on Apr 5, 2013 -
After wasting two different off-days trying to get my damnable modem+router working, I want to return them both and get something entirely new. Any good recommendations for a solid, reliable DSL modem and wireless router set-up with decent NAS support? [more inside]
posted by Rhaomi
on Mar 3, 2013 -
Wall<>Cable Modem = Good. Wall<>Splitter<>Cable Modem + TV = Intermittent failures where the modem goes off line. What can I do to improve this? Is there such thing as a lower power splitter? Better cables? And did my cable company make a mistake? More details below!>>> [more inside]
posted by bluelava
on Feb 26, 2013 -
Trying to set up a new wireless network and running into all kinds of strange problems. Connections dropped every few hours! Some machines work, some don't! Can connect to internet, can't
connect to router!
DOGS AND CATS LIVING TOGETHER (literally)
. Please help. [more inside]
posted by Rhaomi
on Feb 7, 2013 -
I have a Zhone wifi router/modem which I purchased from my ISP. It drops connection occasionally but regularly (a couple-few times a month) which can be fixed only by restarting the modem which is sort of a pain. Googling around suggests that my modem is a crappy router. Is it better to purchase a different router/modem or just to buy a wifi router and turn off wifi on the modem or to buy the wifi router and to run the modem in bridge mode (I have access to the web UI)? If one of the latter two, what is the current first choice for routers?
posted by jeather
on Jan 16, 2013 -
I'm trying to switch my laptop from a DSL to a wireless connection. I was told this
would function as the modem/router I needed, and so ordered it. Today it came and although it works perfectly as a modem it doesn't seem to have wireless router capabilities. Please tell me whether it does, and if so how to set up a wireless connection, and if it doesn't, tell me what I should buy or do instead after I return it.
posted by orange swan
on Sep 12, 2012 -
Internet connection stops when connecting wireless router (WRT160N) to DSL modem (Motorola 3360). [more inside]
posted by qsysopr
on Aug 26, 2012 -
I'm looking for 1) an AT&T 3G USB modem(?) that is compatible with Mac OS and 2) an accompanying short-term data plan arrangement. [more inside]
posted by circular
on Jul 17, 2012 -
Going through various bits of old computer equipment in a closet I found a few phone modems, both of the the internal card variety and the external USB variety. Assuming they'll even function (the cards are all wintel), is there anything interesting I can do with these in a world of broadband wired and wireless internet? Or are they fit only for recycling?
posted by Lentrohamsanin
on Jul 5, 2012 -
How can I tell if this Netcomm NB6+4WN modem router can be configured for transparent proxy? [more inside]
posted by gttommy
on Jun 24, 2012 -
Need suggestions for a sub-$100 WiFi-router for a small house (which can also serve as a media server). [more inside]
posted by libbrichus
on Jun 23, 2012 -
Can I replace my ATT Uverse supplied Motorola NVG510 DSL modem with another modem? [more inside]
posted by 314159
on May 10, 2012 -
I just upgraded to a new modem from Time Warner, which gives me super fast download speeds! Currently, however, I don't have easy access to my router's configuration page, and can't seem to figure out why. Help! I'll try to give all the pertinent details. [more inside]
posted by newfers
on May 5, 2012 -
Seeking mobile broadband on the cheap in SE Queensland, Australia. [more inside]
posted by dg
on May 3, 2012 -
My grandma lives in Las Vegas and got her hands on a MacBook Pro, but doesn't have a cell phone, digital cable, or any kind of Internet access. She lives on a very small Social Security payment, but wants to access the web to see her grandkids. What's the most affordable, simplest option currently available for cheap wireless broadband in Vegas (Zip code 89121) with a USB modem? [more inside]
posted by waxpancake
on Apr 12, 2012 -
My modem: every day I must kill the power, wait a few minutes, then power it back up in order to have any decent speed at all. Without this crude fix, I'm getting around 400 Kbps. Once I reboot it, however, I can manage a decent 4.0 Mbps. I've bypassed the router, tried different computers, and the issue persists. (Oh, and I don't have any kind of per-day download limit that's throttling me.) I'd rather try to correct the problem myself before spending endless hours on the phone with my ISP's tech support. Any idea what's going on here?
posted by jackypaper
on Dec 26, 2011 -
Anyone know why a brand new ZTE zxv10 w300 modem/router would continually kick my Apple Airport Express off the network? [more inside]
posted by kaboomer
on Nov 23, 2011 -
Does anyone know how to configure the firewall settings on a new-model Motorola Netopia 2247-N8 modem/router?
I am having severe issues with streaming audio/video (endless buffering, permanent stopping), and my ISP's only suggestion is to adjust the firewall on my device. However, my GUI seems to be missing the buttons/links/menus necessary to even access the firewall settings. [more inside]
posted by kaboomer
on Nov 1, 2011 -
I have an Actiontec GT701WG that can supposedly act as a DHCP server, but nothing gets an IP address from it. Manually assigning IP addresses works fine, but that's a pain with several devices. I also have a Linksys WRT54G that I thought I could use as my DHCP server instead, but I can't get it to connect to the Actiontec with the static IP settings. How can I make this work without buying new hardware? [more inside]
posted by scottreynen
on Sep 24, 2011 -
I'm looking for a dial up modem for a 64bit windows 7 laptop. [more inside]
posted by kg
on Jun 6, 2011 -
Is there a way I can either make use of an active internet connection coming into my apartment, or avoid paying an installation fee to Time Warner in NYC for a connection that already appears to work? [more inside]
posted by This_Will_Be_Good
on May 5, 2011 -
I have a Linksys WCG200 cable modem/wireless router combo device. It sucks at wireless (and extensive Googling has indicated that's unfixable), but it's OK at everything else. Can I pick up a $30 wireless router, plug that into the device I have now, and use that without any loss of quality? Would I need any other devices? Would it just be easier to get a new stand-alone cable modem as well?
posted by billybunny
on May 1, 2011 -
Please help me get my DSL to work. I have to keep power cycling my modem and tech support is useless. [more inside]
posted by 4ster
on Apr 23, 2011 -
Please help me choose an easy to use, reliable cable modem/wireless router combo: [more inside]
posted by Corvid
on Feb 5, 2011 -
Quite suddenly, my modem works if I plug it into a machine, but not when I plug it into an Airport Express. Comcast says it's not their fault. Any idea what's going on? Every detail I can think of is inside. [more inside]
posted by jaybeans
on Dec 29, 2010 -
Internet Fury in Brooklyn: We seem to be unable to get a fast internet service in our apartment in Brooklyn; please help me figure out what the problem is. [more inside]
posted by pipti
on Dec 22, 2010 -