7 posts tagged with management by jasondigitized.
Displaying 1 through 7 of 7.
What concrete steps can I take to drive change? Have you ever been charge with driving change with little authority involving people who may be more senior than you are? How can I define and solve problems across multiple teams in a chaotic environment? [more inside]
How do I win friends and influence people when I don't know what they look like? My new job requires me to manage client projects remotely. Most of my time with clients is spent either in conference calls, one-on-one phone calls, or communicating through email and Basecamp. I usually have no idea what these people look like. As a project manager I need to keep the client moving towards the finish line by making decisions quickly and getting things done on time. My question is two fold: 1) How do I motivate and influence a team that works for another organization?, and 2) How do I best do this being remote? I am looking for techniques and tools that will help me be an effective, remote, 3rd party project manager. If it matters I work for a Software as a Service company. My clients are implementing our software on their websites. The client may or may not have a dedicated project manager. Help me drive things forward!
How do you keep track of other people's to-do's? I have a lot of people who report indirectly into me or who have to supply me with answers to questions. What is your system for keeping track of all of the things that other people have to do? How do you track deadlines or things that are late? Help me create a group to-do list.
Tell me about cultural differences in your workplace. How do German, English, Chinese, Nigerian, or Tazmanian workers differ when attacking a problem, reporting status, dealing with subordinates or drinking on the job? Use this infographic as inspiration. Are certain cultures more effective than others on a shop floor versus a trading floor? I understand this question flirts with stereotypes and baked-in cultural bias. I get it, but that is what makes organizational dynamics so......dynamic. Pointing to a study that says Latin American's have a higher power distance than Germans is a great answer. Saying that the French aren't productive because they take all of August off is probably not as good. [more inside]
How do great I.T. Managers run their departments? I am looking for a playbook on how to run a steamlined I.T. department for an organization of 500-1000 people. McDonalds has a handbook on running a restaurant from soup-to-nuts. I want the same for an I.T. Department. I have searched the Web and Amazon and cannot practical, tactical information on managing an I.T. department. I can easily find literature on high-level concepts like ITIL, SOA, and 'Runnng I.T. Like a Business', but nothing practical like 'How to run a helpdesk', 'How To Keep Track of Software Licenses' or even 'What does an I.T. Manager really do?'. What are the things that your I.T. department does that make them great? How do I get a blackbelt in I.T. Management?
I have been tasked with creating a I.T. Asset Management / Inventory Process for my company. We are a relatively small shop so investing in a big framework / system would be overkill. We have maybe 200+ nodes, 20 Servers, 20 laptops, 20 Blackberrys, 15 Network Printers. Essentially I would like to track inventory from procurement to disposal. Anyone have a good approach, methodology, or system that I could follow? Do I need a label maker, a spreadsheet, a WMI script? I have no clue where to start and how to do this following some best practice.
I am moving into a IT Manager / CTO role for a company of about 200 people and am looking for advice, books, and websites on how best to manage a IT department. Most of the stuff I have found is geared toward very large organizations. Implementing ITIL and SOA is a little hardcore for an organization of my size. I am looking for straight-forward best practices for things like asset management / inventory, desktop management, security / audit, helpdesk, etc. etc. Anybody out there already doing this successfully? Any good blogs or websites other than TechRepublic. I am looking for real-world solutions and not a bunch of frameworks and jargon.