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Management: means do not meet ends

I'm looking for a term for (and famous/interesting examples of) the crisis situation that occurs in an organization when the standards to which employees are held for "success" become separated (by management policies) from the ends that the organization is actually trying to achieve. In other words: Employee X "succeeds" when completing Y task, even though Y does not contribute to the effectiveness of the overall mission. For instance, Enron. Is there a term for this? Something dissonance? Other famous examples?
posted by greggish on Oct 18, 2006 - 12 answers

 

Subcontract. Manage. Mediate.

So, Organization A has hired Organization B to implement a program. Organization A has reason to believe that Organization B is not implementing that program effectively/ethically, but the implementation is already in progress. So, let's say Organization A was compelled to turn to Third Party (C) to participate in the process of implementing the program -- as an observer, mediator, what have you. [more inside]
posted by greggish on Sep 3, 2006 - 6 answers

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